I tried to check in with my wife on the 9 oct 11 but did not bring along my marriage certificate for the check in (I am singaporean and my wife is a Chinese). First, I get a wierd look from the hotel staff, following that they were totally unfriendly and unhelpful in solving my check in problem. I cited the solution of faxing over the certificate, and was told their manager was not around and have to wait for his decision. Since they have not discovered the use of handphones in the hotel, I furiously left and went to Liuyun hotel opposite where my check in was done smoothly. I would never go to this hotel and recommend nobody does. Bad service bad surrounding bad rooms!!!!!
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