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“Worst hotel service ever in the world”

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Guangdong Baiyun City Hotel
Ranked #180 of 3,430 Hotels in Guangzhou
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst hotel service ever in the world”
Reviewed 9 October 2011

I tried to check in with my wife on the 9 oct 11 but did not bring along my marriage certificate for the check in (I am singaporean and my wife is a Chinese). First, I get a wierd look from the hotel staff, following that they were totally unfriendly and unhelpful in solving my check in problem. I cited the solution of faxing over the certificate, and was told their manager was not around and have to wait for his decision. Since they have not discovered the use of handphones in the hotel, I furiously left and went to Liuyun hotel opposite where my check in was done smoothly. I would never go to this hotel and recommend nobody does. Bad service bad surrounding bad rooms!!!!!

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gohcharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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134 reviews from our community

Traveller rating
    8
    58
    48
    14
    6
See reviews for
4
4
10
27
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
LA
Level Contributor
143 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 28 June 2011

I stayed here for one night to catch an early train after arriving by bus from the Hong Kong Airport. The hotel is right at the train station and was very nice if a little overpriced. My only complaint is that when I needed to exchange some money to buy a train ticket after the banks were closed, they gave me a very poor rate of exchange.

  • Stayed May 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank fehlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Udaipur, INDIA
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 16 December 2009

Stayed in the Hotel in November 2009, was in for nice surprise as the hotel provided decent accomodation in very attractive rates. The location of hotel is adjacent to the Railway Station and walking distance from the major markets which is very convienent for a business traveller. KFC and Mc Donalds in just next door.
Would surely recommend to business travellers.

  • Liked — Location and Rates
  • Disliked — English speaking ability of the Staff
  • Stayed November 2009, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Sandyjust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Guangdong Baiyun City Hotel

Property: Guangdong Baiyun City Hotel
Address: No.179 Huanshi West Road, Guangzhou 510010, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #180 of 3,430 Hotels in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:3 star — Guangdong Baiyun City Hotel 3*
Number of rooms: 181
Reservation Options:
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