Stay for 4 nights. Overall, the room was nice and comfortable. Everything worked well except for the internet which was very unstable. It was almost impossible to stay online for anything more than 10 minutes so the management should definitely look into improving this important area.
During our visit, there were about 2 days when the breakfast room was full and we were rather surprised to see about 2 hotel staff taking a table and having breakfast leisurely in the breakfast room while there were guests waiting in a line outside. They seemed oblivious to the situation in the breakfast room and were behaving like guests, helping themselves repeatedly at the buffet rather then helping their colleagues manage the breakfast rush. Really an unprofessional sight.
Received prompt and warm service at the ground floor lobby but found the staff at the check-in lobby somewhat curt and uninterested.
- Official Description (provided by the hotel):
- Set in fashionable Tianhe district, amidst vibrant shopping and dining,Fraser Suites Guangzhou is the epitome of exquisite living, offeringexceptional amenities designed to exemplify your lifestyle and enhance your stay. ... more less
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