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“Mandarin is a very helpful place”
Review of Mandarin Hotel

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Mandarin Hotel
Ranked #1,313 of 3,562 Hotels in Guangzhou
Reviewed 1 December 2013

Mandarin Hotel is where I stop whenever I need to be in Guangzhou. I usually go through here enroute to other places. The people in this hotel are very helpful. I can not always get an English speaker but usually i can. The rooms are nice, although a bit over-priced. then, again, the location is good and this is the capital city of China's richest province. Computer available in room and a good view from the room and walking distance to supermarkets and restaurants. It's a good place.

Room Tip: I have never had a bad room here.
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  • Stayed: August 2013, travelled on business
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2  Thank JinanMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 29 of 126 reviews

Reviewed 20 June 2013

The rooms are ok , the service is good , wifi not bad quality , location not far from any place by taxi ... The problem is breakfast as can not find so many western food ... In fact it´s good hotel especially in canton fair ... It´s more clean and cheaper then many hotel worst .

  • Stayed: May 2013
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1  Thank lahlouhicham_376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2013

We spent one night here with a group and the room was disappointing to say the least.Fortunately we transferred to Shangri La next day and what a difference a star makes !! It may have been close to station but bathroom was not good.Have been travelling for five weeks in China so not good by Chinese standards.Mould on side of bath and grouting and another of our group found cockroaches in their bathroom !! Don't know what the price was but was the last day of tour and other group went to Hong Kong next day so not a good end to their holiday in China.Service was terrible and the tour rep.had to get up from bed to deal with an incident in the bar when there was problem trying to pay a bar bill.Considering we were a British tour..Kuoni..we're surprised to find.they refused to change sterling..much to the amazement of most of the people on the tour,would not recommend.

Room Tip: Not sure where pool and spa was but if you want a fab hotel.try somewhere else needs complete overha...
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  • Stayed: May 2013, travelled as a couple
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1  Thank Dianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2011

We stayed at this hotel during a business trip spent mostly at the Pazhou Complex (Canton Fair). The hotel is fairly typical for Chinese standards. Four stars? - maybe again by China standards. It was ok for the price & good wifi connection which was the main reason for us choosing it. It is just 15 minutes taxi ride to the exhibition, which is not too bad. We have stayed in worse & better - but for the price we paid was as expected.

  • Stayed: December 2011, travelled on business
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1  Thank wizadofiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2011

I had the possibility to stay at Mandarin Hotel during a week in October of 2011. The hotel offered our group very good basic business rooms, relatively good service and all things necessary.

The hotel is situated a few blocks from the Guangzhou East Railway Station, so getting to the hotel is rather easy and fast if you are coming from Hong Kong by train. You still need to get a taxi though, it's not a walking distance.

The hotel has gone through a name change in the past history, since our reservation through travel agency was under a different name (Dongfang Hao Chen Hotel). But the address was the same and pictures on the website matched the Mandarin Hotel. This caused some confusion with the taxi driver though since I had the name written in Chinese as well.

The level of English skills was minimal in the hotel (which should not be a surprise to any China traveler), so be prepared to spend some extra time with check-in and out as well as when ordering food and doing pretty much everything. I did not mind the extra hassle, but please keep an open mind and lots of patience.

The Guangzhou exhibition facilities as well as the recreational river banks are 20-30 minutes form the hotel, but with taxi prices, this does not ruin your travel budged (3-4 euros per trip), but it's more of a hassle with the timelines if you have tight schedules.

My room was spacious, clean and everything worked. The only minor issues could be the fact that right next to the hotel is a military or police academy with their execise field. The groups start their training with marching songs rather early in the morning and this keeps on going through the day. If you need to work in your room, you will be entertained by their songs through the day.

One interesting discovery was the huge Karaoke service in the hotel. The concept of "Night club" which is advertised on the hotel wall means three floors or Karaoke rooms. Each floor has around 50 rooms which is rather impressive. No women hotel guests were allowed.

  • Stayed: October 2011, travelled on business
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4  Thank Totti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2011

Helpful staff fortunately as they have to come to fix stuff often. Poor quality materials. Very smelly rooms. Few things on the website and even advertisement in the hotel are just not true eg. No swimming pool.
The list of things they could improve it's just too long to mention. Just try somewhere else.

  • Stayed: May 2011
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3  Thank Fititiou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2010

Maybe its OK for locals

On the web pages i got the impression it was ha hotel well suited for Westerners, which is not the case at all. Ill give you a quick run through of what i did not like as thats the important.

1. Very expensive during the canton fair, not surprisingly. But still way to expensive for what you get.
2. Beds are very hard, only this is a very good reason not to stay
3. Breakfast: A joke, almost no western food, only Chinese.
The buffet pictures from the web page looked very different from the dining area. I felt cheated as they give the impression of having western food.
4. Shuttle to the Canton fair: They say 15 minutes but its around 30+ minutes. "On day even 45"
5. Staff: They want to help but most don't understands English.
This will grow as a thorn in your side as the days go by.
You have to explain yourself several times to several staff and you never know if they really get it. They say yes and then do something you did not ask for. It very frustrating.
6. Internet in the rooms are quite slow, sometimes it was very difficult connecting to the office.

For next years fair i will certainly not book at the Mandarin.

  • Stayed: October 2010, travelled on business
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Thank elvill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Hotel

Address: No.1418 Guangzhou Avenue Middle, Tianhe District, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
#67 Spa Hotel in Guangzhou
#181 Luxury Hotel in Guangzhou
Price Range: £30 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mandarin Hotel 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Mandarin Hotel Guangzhou
Guangzhou Mandarin

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