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“Mandarin tries hard but fails.”
Review of Mandarin Hotel

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Mandarin Hotel
Ranked #883 of 3,435 Hotels in Guangzhou
London, United Kingdom
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Mandarin tries hard but fails.”
Reviewed 18 April 2014 via mobile

Staying during the Canton Fair means abnormally high rates, so it maybe unfair to complain about my $190 per night rate. However a large bedroom with sitting room does not compensate for its failings. The wifi is ok in the lobby or restaurant ,hopeless/non existent in room. As to the quality of fittings! My safe was not working the bath plug did not fit, bedside lamp needed to be turned off by removing the bulb, entry key needed changing etc. ?. Breakfast mad scrambling survival of the fittest.

Stayed April 2014, travelled on business
Helpful?
2 Thank davidm5434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

Traveller rating
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    55
    33
    15
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Jinan, China
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 December 2013

Mandarin Hotel is where I stop whenever I need to be in Guangzhou. I usually go through here enroute to other places. The people in this hotel are very helpful. I can not always get an English speaker but usually i can. The rooms are nice, although a bit over-priced. then, again, the location is good and this is the capital city of China's richest province. Computer available in room and a good view from the room and walking distance to supermarkets and restaurants. It's a good place.

Room Tip: I have never had a bad room here.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JinanMichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casablanca, Morocco
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 June 2013

The rooms are ok , the service is good , wifi not bad quality , location not far from any place by taxi ... The problem is breakfast as can not find so many western food ... In fact it´s good hotel especially in canton fair ... It´s more clean and cheaper then many hotel worst .

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lahlouhicham_376
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 5 Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 31 May 2013

We spent one night here with a group and the room was disappointing to say the least.Fortunately we transferred to Shangri La next day and what a difference a star makes !! It may have been close to station but bathroom was not good.Have been travelling for five weeks in China so not good by Chinese standards.Mould on side of bath and grouting and another of our group found cockroaches in their bathroom !! Don't know what the price was but was the last day of tour and other group went to Hong Kong next day so not a good end to their holiday in China.Service was terrible and the tour rep.had to get up from bed to deal with an incident in the bar when there was problem trying to pay a bar bill.Considering we were a British tour..Kuoni..we're surprised to find.they refused to change sterling..much to the amazement of most of the people on the tour,would not recommend.

Room Tip: Not sure where pool and spa was but if you want a fab hotel.try somewhere else needs complete overha...
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Guangzhou hotels

Shropshire
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 December 2011

We stayed at this hotel during a business trip spent mostly at the Pazhou Complex (Canton Fair). The hotel is fairly typical for Chinese standards. Four stars? - maybe again by China standards. It was ok for the price & good wifi connection which was the main reason for us choosing it. It is just 15 minutes taxi ride to the exhibition, which is not too bad. We have stayed in worse & better - but for the price we paid was as expected.

  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wizadofiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki - Finland
Level 6 Contributor
186 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 23 October 2011

I had the possibility to stay at Mandarin Hotel during a week in October of 2011. The hotel offered our group very good basic business rooms, relatively good service and all things necessary.

The hotel is situated a few blocks from the Guangzhou East Railway Station, so getting to the hotel is rather easy and fast if you are coming from Hong Kong by train. You still need to get a taxi though, it's not a walking distance.

The hotel has gone through a name change in the past history, since our reservation through travel agency was under a different name (Dongfang Hao Chen Hotel). But the address was the same and pictures on the website matched the Mandarin Hotel. This caused some confusion with the taxi driver though since I had the name written in Chinese as well.

The level of English skills was minimal in the hotel (which should not be a surprise to any China traveler), so be prepared to spend some extra time with check-in and out as well as when ordering food and doing pretty much everything. I did not mind the extra hassle, but please keep an open mind and lots of patience.

The Guangzhou exhibition facilities as well as the recreational river banks are 20-30 minutes form the hotel, but with taxi prices, this does not ruin your travel budged (3-4 euros per trip), but it's more of a hassle with the timelines if you have tight schedules.

My room was spacious, clean and everything worked. The only minor issues could be the fact that right next to the hotel is a military or police academy with their execise field. The groups start their training with marching songs rather early in the morning and this keeps on going through the day. If you need to work in your room, you will be entertained by their songs through the day.

One interesting discovery was the huge Karaoke service in the hotel. The concept of "Night club" which is advertised on the hotel wall means three floors or Karaoke rooms. Each floor has around 50 rooms which is rather impressive. No women hotel guests were allowed.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Totti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macao SAR CHINA
Level 4 Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 5 May 2011

Helpful staff fortunately as they have to come to fix stuff often. Poor quality materials. Very smelly rooms. Few things on the website and even advertisement in the hotel are just not true eg. No swimming pool.
The list of things they could improve it's just too long to mention. Just try somewhere else.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Fititiou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mandarin Hotel

Property: Mandarin Hotel
Address: No.1418 Guangzhou Avenue Middle, Tianhe District, Guangzhou 510500, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa
Hotel Style:
#53 Spa Hotel in Guangzhou
#139 Luxury Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mandarin Hotel 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Mandarin Hotel Guangzhou
Guangzhou Mandarin

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