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“W Guangzhou - raising the bar to a new high!”
Review of W Guangzhou

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W Guangzhou
Ranked #7 of 3,522 Hotels in Guangzhou
Certificate of Excellence
Reviewed 2 May 2013

This is the first W hotel in China and they made this a marquee location! The rooms, lobby and other luxurious amenities have been well covered by other reviewers, so I wanted to simply highlight the pool area: this is first pool I have seen that has LED lights embedded at the pool bottom, and which slowly oscillates between colors. Additionally, the far ends of the pool have *stage* areas that are illuminated, and also serve as the open-concept shower area. Seeing is believing - check out the pictures below! As a frequent business traveller, this really took swimming to the next level!

  • Stayed: April 2013, travelled on business
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Thank AndrewWee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 - 336 of 737 reviews

Reviewed 26 April 2013

We spent three nights at the W and my only word is WOW! Aside from all the obvious great things about the uniquely chic W experience, amazing service! Courteous, kind, attentive to our every need, friendly and they even spent time having meaningful conversation with us! The Woobar in the lobby is a great place to take a break after a long business day. The second floor restaurant is a great value and hosts several tens of dishes for every meal! The rooftop pool is ridiculously opulent and modern! Definitely our nest away from home!

  • Stayed: April 2013, travelled on business
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1  Thank 1,235,711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2013

Wanted to have a first hand experience in this new hotel. Therefore have my getaway holiday when the hotel is 1 week old. Nice hotel lobby ambiance and the room size is spacious. Every hotel associates is trying very hard to ensure the guest expectation are met. The lobby ambassador brought us up to the room and explain the hotel facilities. The room clean but the edges of the window needs to touch up. The Kitchen associates are all very attentive and the breakfast spread is good.

  • Stayed: April 2013, travelled with friends
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Thank MLMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2013

Knowing W Hotel GZ would open on 31st March 2013, I brought my family to stay there on 1st and 2nd April. Our experience with W Taipei and W Singapore are already good and W GZ exceed my expectation.

Although the hotel was opened only for a day before we checked in, the staff were well trained and service was amazing. Check-in was a breeze. Because I am a SPG gold, I was offered a late check out (4pm) without me asking for it. The lobby which they called it the "living room" has an impressive with ceiling height and several unique table and sofa sets.

The room is large and generous use of black makes it look ultra luxurious. Unfortunately, the bed has a strong smell coming from the fabric wrapping the headboard. Quite a typical new (made in China) furniture smell which I believe should go away after a couple months of operations.

We had our lunch at Yan Yu the Chinese restaurant. Setting is beautiful and food is decent with nice presentation. The private rooms will impress any guests. Swimming pool and Japanese restaurants are not opened yet, so can't comment.

Near the hotel is a street with restaurants and bars which seem new too and I think they cater to expat community. Our kids aged 5 and 7 got a nice hair cut at a hairdresser a few hundred metres from the hotel. Metro is a 7 min walk from hotel. Not much else nearby.

The hotel staff are nice and genuine. One suggested that we take the the hotel umbrella with us as we were leaving the hotel to buy some children books. True enough, it rained shortly after we left the hotel. When we came back with some 20 books, another staff helped us carried them all the way to the room even though we said that we can manage it.

Upon check-out, my wife wanted to buy their shower gel but was told they have yet to come up with pricing, so could not sell us any. The lady staff gave us several small bottles for free instead.

I would definitely want to stay in this property again when I go back to Guangzhou

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank EricSimBoonChye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 1 week ago via mobile
Google Translation

Stayed: November 2017, travelled with friends
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 1 week ago via mobile
Google Translation

Stayed: October 2017, travelled solo
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
starwood c, Manager at W Guangzhou, responded to this reviewResponded 1 week ago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 2 weeks ago via mobile
Google Translation

Stayed: November 2017, travelled on business
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
starwood c, Manager at W Guangzhou, responded to this reviewResponded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about W Guangzhou

Address: 26 Xian Cun Road, Pearl River New Town, Tianhe District, Guangzhou 501623, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 3,522 Hotels in Guangzhou
Price Range: £172 - £359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Guangzhou 5*
Number of rooms: 317
Reservation Options:
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