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Langham Place Guangzhou
Ranked #11 of 3,521 Hotels in Guangzhou
Certificate of Excellence
Reviewed 31 August 2014

Langham Guangzhou is definitely one of the best hotels that I have ever stayed at.
Every little details in the room are carefully thought and automated in many instances: for example, room key was designed to open curtains automatically showing views of the beautiful pearl river and the downtown area to the left. Hygienic supplies were also quite nice and plenty were given as well as complementary bottles of water. The staff were in general very kind and tried to accommodate requests.

However, there are things that I wished for, which by no means are something I want to blame the hotel for. First of all, I wished for more choice of restaurants at the hotel from low end, as the restaurants are somewhat expensive. Also, the area around the hotel is quite desolate with few places, such as restaurants or shops, to visit. The hotel itself does not seem to have a convenience store of any kind. I walked about 10 minutes to an MTR station after which it took about 30-60 minutes to any place that may be meaningful.

Overall, it was quite pleasant and if I were given a good deal, I would definitely stay again.

  • Stayed: August 2014, travelled on business
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Thank fscholar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 15 September 2014

Dear Irvine,

Thank you very much for taking the time to post a reveiew of our hotel on Tripadvisor and we are glad to hear that we have won you over and you will be a loyal customer going forward in the future!
The Langham Place Guangzhou's location grants its unnatural and extraordinary competitive advantage in Guangzhou market. It gives you 5 minutes walking distance from your ROOM to the Canton Fair Exhibition Center, and though keeps you away from the typical Guangzhou traffic jams and noises.
We have different packages for accommodation and entertainment for peak fair season and off peak leasure seasons. Please do stay tuned on our website, which gives you the best rate guaranteed, to pick up the ones will truely enchant your stay!
Your comments will be shared with the team and we truly appreciate the recognition. We look forward to the next opportunity to welcome you back to Langham Place, Guangzhou!

Kind regards, wish you a SPLENDID day!

NATHANIEL ZHENG
ASSISTANT QUALITY MANAGER

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255 - 261 of 417 reviews

A TripAdvisor Member
Reviewed 29 August 2014

International standard, clean and lovely embience. Great service staff. Serves excellent breakfast buffet. I wish to have a live band bar to give a bit of life to the hotel. I also wish to suggest a welcome drink (wine or beer) at the bar for Explorer or above member guests. That will certainly make us feel like home... and welcome!
Thanks Team! Good job!

  • Stayed: August 2014, travelled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 9 September 2014

Dear TripAdvisor member,

Thank you very much for taking time to post a review of our hotel on the TripAdvisor.
It is always a delight to read that you have enjoyed the stay with us, of course your recognition of our brand also! Your comments will be shared with the team who will be thrilled with the feedback.
Your suggestion of having a live brand is already in place if you come to us during Canton Fair season; welcome drinks are offered to every single hotel guest at 19:05 at night to celebrate the first opening of Langham hotel in London in 1865, canapes are also provided to accompany with the drink to enhance your stay with us. Please join us together to enjoy the lovely enchanting moment in the lobby during your next stay!
We look forward to the opportunity to welcome you back again soon!

Kind regards, wish you a SPLENDID day!
NATHANIEL ZHENG
ASSISTANT QUALITY MANAGER

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Reviewed 17 June 2014

Hotel was good, breakfast, amenities, rooms, and staff with smiles! However, when my colleagues and I checked in, they insisted on checking our hotel voucher printed by our travel agency...we were confused, as we usually do not need to show extra document except our travel documents to the reception desk. Couldn't they just look for rooms booked under our name? I quite like the room, but wi-fi on the top floor totally sucked...I couldn't get any reception when I entered the bathroom. A-la-carte at the western restaurant was quite good.

  • Stayed: February 2014, travelled on business
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Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 11 July 2014

Dear Carol C,

Thank you very much for taking time to post a review of our hotel on TripAdvisor.
We are delighted to hear your fine compliments regarding to our smiling staff, breakfast and a la carte dinner in the Open Kitchen, as well as the amenities and rooms.
And we do apologize for the inconvenience when check-in and during the usage of Wi-Fi in your bathroom. The reason we needed to triple check your booking was because we hadn't fully installed the property management system in place during soft opening period in February, and we needed to ensure guests' booking and needs were entirely fulfilled and acknowledged. Please be rest assured that no more unecessary procedures will be taken now when you check into the hotel.
Regarding to the Wi-Fi reception on top floors, we have fully installed the top tier Wi-Fi solution in the hotel in March this year. Your will be able to enjoy the high speed internet anywhere in the hotel FREE of charge now, and extremely high speed internet with a thoughtful price.
We are glad that your reported concern has not entirely tarnished your experience, and we look forward to your next visit to the city and our Place!

Kind regards, and wish you a SPLENDID day!
Nathaniel Zheng
Asst. Quality Manager

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Reviewed 17 June 2014

Stayed here on business, 4 nights. Relatively new hotel with huge lobby area, very modern, huge building...from a distance these buildings look like a scene from Star Wars! Staff helpful & friendly, good English. Nice terrace area. Surprised by pool area for such a large hotel - indoors, low level ceiling and unheated. Hotel location near the canton fair. If you taking a taxi be aware not many taxi drivers know or can find the place even if given Chinese address - I suggest taking hotel number with you just in case. Request a non smoking room if you prefer. Would stay again.

  • Stayed: May 2014, travelled on business
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Thank Marais72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 11 July 2014

Dear Marais72,

Thank you very much for taking the time to post a review of our hotel on TripAdvisor.
We are delighted to hear that you enjoyed the helpful and friendly from our team with good English. And we are also thrilled for your fine compliments regarding to the cutting edge design of the hotel, being innovative is one of Langham's traditions since 149 years ago that the first Langham opened in London, and all Langham teams worldwide are striving to deliver the most innovative products and services can possibly be.
We do apologize the unheated pool, and this issue has already been taken well care of to ensure will not recur in the fure.
We look forward to your next visit to the city and our Place as well!

Kind regards, and wish you a SPLENDID day!
Nathaniel Zheng
Asst. Quality Manager

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Reviewed 16 June 2014

Wonderful Hotel clean , staff are polite and are learning fast as it is a new hotel. Hotel Lobby is not large and no place to meet so use of meeting rooms are suggested. Bedrooms are clean and well kept. Very polite good services, wonderful beds All good

  • Stayed: June 2014, travelled on business
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Thank Alex2995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 11 July 2014

Dear Alex2995,

Thank you very much for taking the time to post a review of our hotel on Tripadvisor.
We are delighted to hear that the team you encountered with is polite and fast learning, and also glad that you enjoyed the signature bed, our Dream Bed.
We are currently doing a project to expand the business center, and combine the business center and the Portal Bar together, so that our guests will be able to enjoy their drinks while having a productive and relaxed meeting at the same time.

Kind regards, and wish you a SPLENDID day!
Nathaniel Zheng
Asst. Quality Manager

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Reviewed 11 June 2014

Just been for the first time to this hotel. In one word GREAT. I'm a 1865 Langham member so I decided to stay there as I had to visit a fair just across the street.
The hotel still had soft opening, but service was great. Very nice rooms. As frequent member of Langham, I got an upgrade to a suite wich was more then I needed as single business traveler.
It is really a fair hotel. Nothing for visiting Guangzhou as a tourist. This due to the location.
But when you visit the fait, this is the hotel to go to !

  • Stayed: June 2014, travelled on business
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Thank GV_tripadvisor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 11 July 2014

Dear GV_tripadvisor,

Thank you very much for taking time to post a review of our hotel on TripAdvisor.
The team is delighted to hear that you enjoyed the suite, and that our service was great.
Our Club L and Chuan Spa are perfect facilities for business travelers like you to relax and chill out after busy exhibition work.
We are indeed fortunate to have such an outstanding location with easy access to the Canton Fair Exhibition and our team do strive to ensure all our guests have a delightful stay.
We look forward to welcoming you again in our Place!

Kind regards, wish you a SPLENDID day!
Nathaniel Zheng
Asst. Quality Manager

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Reviewed 6 June 2014

It's a great hotel, nice view inside and hotel building appearance; thoughtful service especially concierge and front desk; it's worth to recommend to friends, and I'm pretty sure I will staying this hotel again at my next visit to Guangzhou.

  • Stayed: May 2014, travelled on business
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Thank Migiko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LPCAN, Manager at Langham Place Guangzhou, responded to this reviewResponded 11 July 2014

Dear Migiko,
Thank you very much for taking time to post a review of our hotel on TripAdvisor.
We are delighted to hear your fine compliment about the thoughtful service from our Front Office team, and the design of our hotel, being innovative is one of our traditions since 149 years ago the first Langham opened in London.
Chuan Spa is another "traditional & innovative blended" facility in the hotel worthwhile discovering as we incorporate the five traditional element (metal, wood, water, fire, earth) and design to realign the Yin and Yang balance.
We surely will welcome you again in our Place, and your recommendation of our hotel to your friends and future travelers is truly appreciated.

Kind regards, and wish you a SPLENDID day!
Nathaniel Zheng
Asst. Quality Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Langham Place Guangzhou

Address: No.638 Xingang East Road, Haizhu District, Guangzhou 510335, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 3,521 Hotels in Guangzhou
Price Range: £74 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Langham Place Guangzhou 5*
Number of rooms: 500
Official Description (provided by the hotel):
Located in the centre of the convention and business hub, Langham Place, Guangzhou is just a 2-minute walk from the Canton Fair Complex. It offers easy access to transportation, a 5-minute walk from Xinggangdong metro station, a 15-minute drive from Zhujiang New Town, and a 45-minute drive from Guangzhou Baiyun International Airport, suiting both business and leisure travellers. The name Langham brand has a legendary hotel heritage dating back to 1865, when the Langham, London originally opened as Europe's first 'Grand Hotel'. Today, all Langham Hotels worldwide showcase the same philosophy, reflecting elegance in design, innovation in hospitality, genuine service and captivation of the senses. Luxurious accommodation is offered in the hotel's 500 sophisticated guestrooms and suites ranging from a comfortable 42 square metres to an expansive 260 square metres, while five stylish venues provide various epicurean experiences, from international buffets to local delicacies and after-hour tipples. The hotel boasts exceptionally spacious meeting and banqueting venues, including the 2,800-square-metre Great Hall and the elegantly appointed 760-square-metre Ballroom. In addition, five smaller meeting rooms and the al fresco Terrace offer even more abundant choices and adaptabilities for events of any scale. Catering to our guests' total wellness, Langham Place, Guangzhou is also home to a range of luxurious health facilities, including Chuan Spa; fitness centre Pulse; and indoor heated swimming pool Plunge. ... more   less 
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