We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Caring Service!”
4 of 5 bubbles Review of Jianguo Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Jianguo Hotel
Ranked #27 of 3,396 Hotels in Guangzhou
Certificate of Excellence
Bribane
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Caring Service!”
4 of 5 bubbles Reviewed 5 May 2014

Hotel is in a very convenient location!
The hotel has a deep shade about it once you hit the hallways to the rooms, but funky carpet, deep Colours and low lighting gives you that warm relaxed feeling.
Extremely quiet (both at the front and the back of the building)
Executive floors have a executive lounge with delicious nibblies that are always different, of course also the usual private meeting rooms. - staff here have limited skills but it's China, so you just go with the flow!
Concierge, Duty Managers, guest Relations staff and bell boys are ever so obliging!
I lost my phone then became unwell (just a mouth infection, nothing to do with food here!!!) the guest relations staff, although rotating staff, have great English and so so amazing (walked us to 2 different police stations after they got the muck around from the police over who would take the case!! AND they called the taxi company beforehand) then calling doctors and arranging appointments! Not to mention helping to book train tickets which involved ALOT of effort due to where we were traveling to!
Breaky...constantly great!! Wait staff...limited English but hey, half the fun! Who needs a tea spoon to stir their tea when you have chopsticks!!!
Had a massage which was great and cheaper than OZ! All other facilities were modern..gym, pool table etc!
Not 5* but the service from the staff as mentioned above....definitely has me on here recommending them! I can live with the rest!
Rooms....great size, especially when it was a weeks stay!

Room Tip: Ask for a room facing the Guangzhou East Railway Station.... Ask for mattress topper for softer bed...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MustTrav3l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

616 reviews from our community

Traveller rating
    166
    355
    78
    14
    3
See reviews for
45
37
39
198
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Manitouwadge, Ontario
Level Contributor
62 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

If you think of this property as the absolute best two star hotel where you've ever stayed, you won't be disappointed. When you think of the type of accommodation which is available stateside in the $80 US per night range and then compare with the Jianguo Hotel, you will understand why I say this is an exceptional choice. If you are looking for five star service, stay elsewhere.

Staff spoke limited English, with the exception of an overzealous bellhop who was all to eager to carry my overnight bag up to my room. Check out was extremely slow. I was initially lodged in room 808, which is a large room with wraparound windows, modern furniture and a mini kitchen. The problem was that the bathtub leaked and after showering, there was half a foot of water on the marble bathroom floor. I requested a change of room and, for the second night of my two night stay, I was moved to an inferior room on the ninth floor where the bathtub also leaked but not as severely as on the eight floor. Both rooms were well appointed and, although considerably smaller, the ninth floor room had a comfortable bed and a flat screen TV with some English channels. Both rooms, however, smelled of lingering cigarette smoke. Although the bed and furnishings were clean and the carpet recently vacuumed in both rooms, dusting and attention to minor detail was lacking.

With complimentary wi-fi, an excellent gym facility on the sixth floor and a terrific breakfast buffet included in the price, I was able to overlook the flaws of this property. It is conveniently located and met my needs when I was in Guangzhou for weekend business meetings. I would not hesitate to stay here again.

Room Tip: Room 808 had a mini kitchen, complete with microwave oven. Room 912 did not.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MingYangEnglish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 bubbles Reviewed 24 March 2014

Poor staff, look and talk like robots, we used to international 5 stars but one must admit that the standards are so low in China, the room is ok, decoration is ok, the room does not smell good, we arrived tired late in the evening and the way the welcome us was poor. It is like everything in China, it is beautiful from far but far from being beautiful, they did not get that perfection comes with details. First time ever tried a local 5stars, last time.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bao L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Resident Manager at Jianguo Hotel, responded to this review, 27 March 2014
Dear Sir,

Thank you for your valuable feedback.

Your comment on the hotel welcome service is well aware, and the hotel management team will definitely look into the possible ways to upgrade our services in that area.
Again, on behalf of Jianguo Hotel Guangzhou and all employees, a heart-felt thank you.

In the meantime, we look forward to the pleasure of welcoming your good self come and stay at our hotel again in the not very distant future.

Warm regards
Ken Chung
Resident Manager
Jianguo Hotel, Guangzhou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 March 2014

Stayed here for 1 night this March 2014. At the first time, I was doubtful with the quality of the 5 stars hotel with Local Chain (Not International Brand). I've bad experience with other the Local 5 stars Hotels.

I decided to book this hotel after reading reviews from various travel site.

Upon arrival, the reviews are right. It is different with other 5 Stars Local Chain. The hotel lobby looks nice, the room is comparable to 5 stars hotel standard.

Overall. It is a nice hotel with affordable room rate compared to other 5 stars International Chain hotel in Guangzhou.

Room Tip: Any of the rooms met the standard
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elimiart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 18 February 2014

Stayed here for a few times already.

Location
Always enjoy its location - it is right across the Guangzhou East train station - super convenient if you need to catch a train. The Guangzhou East train station is also a main subway station, which means you can go to any other subway stations easily. Another thing I like about its location is the shopping malls and restaurants around the neighborhood - tons of choices of different price range.

Price
Price is reasonable, although you may find some new service apartments nearby at a much cheaper rate.

Customer Service
They did a good job in customer services. Check-in and check-out is fast. The reception and room service staffs are also very helpful in accommodating our needs! Good job!

Room
Room is ok and clean. Nothing very impressive to share. However, the A/C was horrible. No matter how we tried - turned it off or turned it to the coolest, we still felt like staying in an oven. We woke up a few times in the middle of the night because we were too hot. We were wearing short sleeves and short pants, we didn't use any blankets, and we turned the A/C off, we were still sweating whole night. Worst hotel experience ever.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CisiW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guest was satisfied with our good location and service. We are truly sorry about the A/C, and we will keep updating the hotel's facilities. We would like to thank you again for sharing your experience with us, and we are certainly looking forward to welcome you back to Jianguo Hotel, Guangzhou.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

Very decent hotel in Guangzhou. Right next to Guangzhou East Railway station (which is where you arrive if coming from HK). Rooms are fairly modern although could do with a bit more looking after. Staff friendly and helpful. Good location for the business district although some of the more touristy bits are a taxi/metro ride away.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gronks84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we appreciate your valuable and detailed comment regarding our good location, comfortable room, well and efficient service. We would like to thank you for sharing your wonderful experience with all of us as well. Sincerely, we are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 January 2014

The hotel is very conveniently located a quick 5 minute walk from the East Train Station. The rooms are fine, although really more 4 star than 5 star. The room service was fine, but the buffets offered for breakfast, lunch, and dinner are WAY overpriced. The hotel decor is okay, but not great. The biggest drawback is the bed: apparently Chinese hotel chains believe that customers want to sleep on a hard rock instead of a soft mattress. Overall, I would probably stay at the nearby Hilton if I were to return.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WiHi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kenchung, Director of Sales at Jianguo Hotel, responded to this review, 20 June 2016
Thank you so much for choosing to stay at Jianguo Hotel, Guangzhou! It is always great to hear our guests do enjoy themselves during the stay, and we would like to thank you for sharing your wonderful experience with all of us. Sincerely, we are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
1.3 mi away
Oakwood Premier Guangzhou
Oakwood Premier Guangzhou
#1 of 3,396 in Guangzhou
5.0 of 5 bubbles 578 reviews
5.7 mi away
Holiday Inn Shifu Guangzhou
Holiday Inn Shifu Guangzhou
#22 of 3,396 in Guangzhou
4.0 of 5 bubbles 754 reviews
0.3 mi away
The Westin Guangzhou
The Westin Guangzhou
#14 of 3,396 in Guangzhou
4.5 of 5 bubbles 1,254 reviews
Show Prices
Show Prices
Show Prices
5.8 mi away
Guangdong Victory Hotel
Guangdong Victory Hotel
#32 of 3,396 in Guangzhou
4.0 of 5 bubbles 560 reviews
0.4 mi away
Hilton Guangzhou Tianhe
Hilton Guangzhou Tianhe
#18 of 3,396 in Guangzhou
4.5 of 5 bubbles 731 reviews
1.9 mi away
Leeden Hotel
Leeden Hotel
#30 of 3,396 in Guangzhou
4.0 of 5 bubbles 234 reviews
Show Prices
Show Prices
Show Prices

Been to Jianguo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jianguo Hotel

Property: Jianguo Hotel
Address: No.172 Linhe Middle Road, Tianhe District, Guangzhou 510610, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Guangzhou
#24 Business Hotel in Guangzhou
#27 Luxury Hotel in Guangzhou
#36 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Jianguo Hotel 4.5*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Ctrip TA, Travel Republic (UK), Hotels.com, Odigeo, Booking.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Jianguo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jianguo Hotel Guangzhou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing