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“Business Hotel with bad on cleanliness”

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Royal Mediterranean Hotel
Ranked #59 of 3,396 Hotels in Guangzhou
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Business Hotel with bad on cleanliness”
2 of 5 bubbles Reviewed 10 December 2013

Arrival Experience
Quite okay nothing extraordinary & check in was okay by Front Desk agent (John) & given Late check out till 2pm.

Room
spacious,Carpet dirty & furniture are very old

Service
Haven't offer for any assistance except doorman help to open door for us

Departures
TBA

Room Tip: please turn off the air cond & heater during winter as it going getting cold all the time
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zachery_Zulkifly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

304 reviews from our community

Traveller rating
    81
    145
    49
    12
    17
See reviews for
5
18
16
117
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Canterbury, United Kingdom
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 bubbles Reviewed 17 November 2013

The price for a room here 500 rmb was very good compared to other 5 star hotels, so we arrived without high expectations. As others have said there is a lot of work going on so despite the granular lobby the fact is the bar is closed, the restaurants have been moved temporarily to 40th floor so facilities a bit disappointing. However we did get a too upgrade and the desk staff were very helpful. Room was huge and very comfortable. We did not go for breakfast as on inspection there was very little choice and not worth the 108 extra. If you do want breakfast I suggest you book it with the room as some sites offered 2 breakfasts for only 100 more on the room price.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AcbMei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
273 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 7 November 2013

Stayed during the trade fair period, appreciated the shuttle bus to the convention centre. Hotel could definitely do with a refurbishment. We arrived in our room to find a floater in the toilet! To keep us going, we ordered a toasted sandwich and fries from the foyer. It arrived cold. After mentioning this, the waitress went off, talked to someone and gave the impression that they would not charge full price - but they did. The room was tidy. The breakfast was very average with not much selection. All in all I would say this is a 3 star hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russdi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samobor, Croatia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 7 November 2013

Stayed here for 6 days. First problem you will find is when you ask for non smoking room. Although they will give non smoking room that is not guarantee that no one smoked in the room before. Something you can run in to very often in China.

Once i entered the room i was pleased with it, but after couple of minutes i started to realize all of the bad things in in. First the carpet is very very dirty. I didn't want to step on in without slippers or shoes on it. All the furniture is old and will fall apart any day.

If you look at the ceiling in the corners you could see very thick dust and dirt. Curtains are very dirty and this part they could really change or wash them. They are not withe they are grey now.

Mini bar is poor. They have three different drinks in.

Breakfast is over priced and really bad choice. I had better breakfast in 3 star hotels in china and for much lower price.

All in all this is not a 5 star hotel it can barely be a 4 star hotel. If they do complete refurbishment only then it will be a 5 star.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grgaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Medford, Oregon
Level Contributor
80 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 6 November 2013

Booked during trade fair period where all hotels are 2 to 3x normal rates. Very convenient location with 15 minute shuttle bus to Pazhou convention center.
Buffet breakfast was same everyday- not good.

Stayed October 2013, travelled on business
Helpful?
Thank Stephen L S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 November 2013 via mobile

Big rooms, good and accommodating service, a location with plenty of restaurant and shopping of options around.
The rooms, however, are outdated and a bit worn out, the non-smoking rooms still reek, the bed is hard, and the breakfast is absolutely terrible for a 5 star hotel. Works for a short business trip, but not much more.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yanochka89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
1 review
1 of 5 bubbles Reviewed 28 October 2013

Stayed here 4 nights for Canton in October. Looked great on-line but far from reality. No bar, under renovation, No restaurant, under renovation, actual restaurant moved to 42 floor and took 30 mins to get a sandwich and coffee which both arrived stone cold. Breakfast was a similar nightmare.. no choice and poor service. Room's were huge and looked luxerious, but ultimately poorly cleaned and same dirt on carpets throughout stay...wear socks in room. Taxi's took ages to get and hotel right in the middle of local market area, so interesting and great value if you wandered at daytime but dark badly lit and uninviting at night so travel in pairs. Finally, complained to management about stay and was greeted with complete contempt and discourtesy. Not my normal experience in this great country. AVOID THIS HOTEL!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garyoconnor380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Royal Mediterranean Hotel

Property: Royal Mediterranean Hotel
Address: No.518 Tianhe Road, Guangzhou 510620, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#27 Spa Hotel in Guangzhou
#34 Business Hotel in Guangzhou
#48 Best Value Hotel in Guangzhou
#52 Luxury Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:5 star — Royal Mediterranean Hotel 5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Royal Mediterranean Guangzhou

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