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“Unexpected”
Review of Nansha Grand Hotel

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Nansha Grand Hotel
Ranked #71 of 3,506 Hotels in Guangzhou
Reviewed 4 February 2014

Located in the very south of Guangzhou, within a walking distance to the ferry terminal (to Hong Kong), walking distance to Tianhou Park (huge park, private beach, pagoda temple, lake... Yes all this!), very convenient to go to Nansha golf club or Nansha Marina but absolutely no shop around.
The closest shops are in jinzhou, about 10km, the easiest way is to go by taxi (50rmb), the hotel will book it for you. It's a bit difficult to find a taxi to come back. you can also take bus number 3 just in front of the hotel. The bus stop to come back from jinzhou is on the opposite side of spar supermarket, it's very long, about 40minutes because there are many stops in a small village. The closest subway station is jinzhou (it's in the outskirts of jinzhou city) there are always some taxis at the station.
At the hotel the service is good (chinese standards), the english is rather poor, swimming pool and gym are awesome.
Chinese restaurant : food very nice.
Buffet: it's ok for the first time but it's the same food every day.. If you order a la carte be ready to wait.. Close at 9pm, too early
Rooms are big and comfortable, however not perfectly clean
If you come for golf, for business or in transit to hong kong it's a very nice hotel, the best in Nansha

Stayed: September 2013, travelled on business
Thank serena341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 2 December 2013

After starting our trip to China in Hong Kong where my husband has family they suggested the Nansha Grand for one night as we entered mainland China. It was very reasonably priced for this caliber of hotel but it is kinda in the middle of nowhere ! We took the ferry from Hong Kong and had arranged for a van pick up to take us to the hotel and then do some touring. The hotel is beautiful and has a lot of property and a large pool area. Our service was excellent here (I called for extra pillows and electric adaptor help) and the Dim Sum lunches we had two days in a row were far superior to anything we had in Hong Kong. The only negative was some dusty window sill areas and the bottom of the nightstand where there were boxed gas masks (we saw this in a few Chinese hotels during our trip) was extremely dusty as well. I thought it was a great hotel for the area. I loved Hong Kong but it is hectic, crowded, noisy and busy so if I lived there I would escape to this hotel once in awhile for some solitude.

  • Stayed: November 2013, travelled with family
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Thank Carlanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2013 via mobile

Getting to this hotel was not fun but once I finally arrived it was great. It's so big, the gym and pools were lovely but the room doesn't smell nice at all. They even changed me to another and it's the same, but that's the only bad thing.

  • Stayed: July 2013
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Thank KarynLangford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2013

Staied in Nasha grand hotel for 2 nights. Hotel i sbig, area around hotel is nice. You can find ope pool, indoor pool, gym club, promenade. Looks very nice. BUT! Hotel is empty.I saw max 8-10 persons during 2 dinners. Hotel has 15 floors and all of us (max 8-10 persons) were staing on different floors :-).
Service in Stak house is not good. Waiting time close to 1h, orderd welldone steak - recieved rare done steak... Probably it was translation issue.

Room Tip: nice view to sea coast - ask about that...
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  • Stayed: March 2013, travelled on business
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Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2012

A really wonderful experience staying at this hotel. The staff are very friendly and the atmosphere is great. The rooms are amazing, but the bed was a little too hard for me. The facilities are amazing just wish I was there for a holiday instead of work. Would have loved to use the gym and pools, especially the rock climbing wall, maybe next time.

Stayed: August 2012, travelled on business
Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2012

I like the previous reviewer Peter F have been staying at this hotel since it opened. The original builder of the hotel was a shipping mogul from Hong Kong and also the developer / promoter of the entire area of Nansha. Since his death a number of years ago the hotel has been owned by the son. When the son took over I noticed a definite change in the hotel.

When this place opened it felt a bit the like movie THE SHINNING. It was stunning and the staff top notch. I assume because there was hardly anyone here on my every visit that is was losing money hand over foot and the old man didn't care. He had his prize hotel and was rich and happy anyways.

Food was great - service was great - but not all facilities were open yet - like SPA. The pool is stunning and one of the largest I have ever seen and I have reviewed over 500 hotels for a living. The landscaping is marvelous.

Over the years - the hotel has become more affordable for Chinese guests who have acquired more wealth. And it is much busier, but rarely feels full even if it is because most people leave the hotel and go about their business.

The more trafficked areas of the hotel are becoming noticeably run down. Bathrooms have mold and the once "expensive-looking" features are now becoming worn. TVs are woefully small for the room size and with few English choices - that may or may not be working - it's a small detail in the overall scheme of things.

WI-FI is free and the rooms have wired Internet. The carpets look dirty - the furniture also. And they should probably be replaced. The counters in my room were in need of refinishing and at any other 5 star hotel would have been.

The bathrooms - once stunning - still have lighted makeup mirrors mounted in a place that make sense and women will be happy. The beds once hard as rocks - are now more comfortable and the sheets and bedding is very nice and always clean. The rooms are spacious whether you have a pool view or mountain view.

One reviewer mentioned that this hotel will get better in time - that sad to say is not true. The staff in the restaurants are woefully inattentive. The food - which was top notch and has gone down hill. I have stayed here when the free breakfasts have been marvelous and choices and when the food has been horrible and choices small. I believe it depends on the vacancies in the hotel - the more vacancies the less food. Today for example I ate just past 7 am and everything on the buffet that should have been hot, was ice cold.

Dinner used to be marvelous - prices have crept up and portions and quality has gone down. The spa treatments are very good and the spa staff is pleasant and attentive. Hotel prices apply for example a facial can run about US$85. Other treatments include full body, foot etc.

The hotel is located in the middle of no place - only convenient to the ferry terminal (also built by developer). But is has lovely sea views - if you can see it through the ever-increasing pollution.

I think this hotel is pretty typical of many China hotels - it starts up and goes down. Shoddy construction standards add to the quick downfall of finishes.

Is this the best place to stay in Nansha - yes - for sure. Other choices like the Clifford - which was the only choice initially as horrid - filled with local ladies of the evening at night and rat-infested kitchens - yes I have witnessed first-hand. So stay here before staying anyplace else.

I have not however found the staff unable to understand me nor I them. Perhaps it is because I have spent so much time here. Speak slowly and smile and usually the response is good - even if there is a problem.

So 5 stars?- some things - overall design and common areas. Rooms - need updating and a good cleaning. Common hallways smell smokey - even on non-smoking floors.

So with food and rooms being premier in many people's experience - 3 stars. But stay here before any other hotel in Nansha - at least for now.

Room Tip: Be sure and get non-smoking floor - if you don't mind a mountain view - those rooms have a bette...
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  • Stayed: May 2012, travelled on business
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4  Thank Camsmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

Regular traveller to China and just stayed 59 days in Sheraton Jiangyin, excellent hotel. This hotel could not compare although public areas were nice. After check in there was no concierge or bell boy to help with baggage. Room was a bit tired looking, had asked for non smoking but there were several cigarette ends in the plant pots with ash on the floor. Carpets stained and not vacuumed. Supposed to have English language TV, not so, these channels were not working. Water coming out from back of toilet onto floor. On a Saturday night I was the only person in the Steak Restuarant but the food and service was good. Breakfast restuarant was poor, tables not cleared, not enough staff. Will not be staying here again!!

  • Stayed: May 2012, travelled on business
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Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Nansha Grand Hotel

Address: No.1 Trade Second South Road, New Coastal City, Nansha District, Guangzhou 511458, China
Region: China > Guangdong > Guangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#18 Best Value Hotel in Guangzhou
#55 Luxury Hotel in Guangzhou
Price Range: £66 - £91 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Nansha Grand Hotel 4.5*
Number of rooms: 319
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Also Known As:
Nansha Grand Guangzhou

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