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Holiday Inn Shifu Guangzhou
Ranked #25 of 3,522 Hotels in Guangzhou
Certificate of Excellence
Reviewed 7 July 2014 via mobile

Location-
A 30 minutes taxi ride from the Guangzhou East station to the front of the hotel entrance, the holiday inn Guangzhou shifu is located in the heart of the pedestrian walk of shangxia jiu Lu. You can find everything here - a park and shop supermarket with 10 minutes, a subway station, cheap clothes, shoes and accessories, food stores, local eateries all you can name.
Check in-
The lobby is on level 4/F, my colleague and I arrived at 9pm and proceeded with check in immediately since we were starving. The 2 receptionists were both engaged so we lined up behind them, then suddenly people from behind jumped ahead of us and asking for a room. There's something that we can't change overnight culture-wise we thought! The receptionist however was very professional and she immediately acknowledged them and asked them to wait, plus serving us before them. Obviously the ones didn't queue were irritated, yet the receptionists kept their smile and cool. Credits!
Not long before we got our room keys we were literally surrounded with people. The lady explained we were being upgraded to their executive floor however didn't mention whether the lounge access was included or not but we didn't bother asking since we wanted the room fast. Plus we won't have time.
My room-
My room was on the 13/F floor (non smoking). Had problems with the air con since it was extremely noisy, technician came and switched off and on several times and it's gotten better. One thing about the whole nice experience was, this is the first hotel that had prepared my room properly- I always email hotels ahead asking for hard/foam pillows however never was in the room before my arrival this is the first hotel that had it placed on my bed. Fantastic.
Meeting rooms-
Our conference is on level 6/F a little crowded for a party of 22 but it was successful one. We constantly heard hammering noise was a little bit annoyed but nothing major.
F&B
Had in room dining on both days. There was a special menu which was really at good value- cny$38 for a fish and chips; cny$35 for a mushroom spaghetti! The truffle soup was really good however it was not hot enough when it arrived. The second day I had Russian bortsch it was nothing like what I had in Russia nor anywhere. The spice was so strong I could hardly drink and had to give up the whole dish for my stomach's sake after one sip.
Breakfast is on the lobby level. Good salad bar good selection with western and Chinese however I'm more a western style person so I was extremely disappointed with the hash brown and bacons as they were cold.
Check out was done quickly without any fuss.
I will be back in September!

Stayed: July 2014, travelled on business
1  Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Guest Relations Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 14 July 2014

Dear, Man_U_canuck

I wanted to first start off by saying, thank you for choosing Holiday inn Shifu.
It was our pleasure for having you stay here and having your meeting held here as well.
I also wanted to let you know that food quality is a priority here; and we do take comments seriously and would like to improve. I want to sincerely apologize for your soup and breakfast experience and we hope to see you back this September.

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216 - 222 of 801 reviews

Reviewed 6 July 2014 via mobile

Did a 2 days 1 night to guangzhou recently and stayed at the hotel.

Hotel is lovely - staff were courteous and helpful. Room was comfortable, with different choices of pillows available.

Location is excellent if intention is to walk/eat/shop around the pedestrian street. We didn't manage to shop the entire street in a day. Probably 1.5 days will be sufficient.

We had difficulty getting a cab from hotel to beijing road and guangzhou east railway station, also from beijing road back to hotel. Not sure if its due to location of hotel or its common in guangzhou. Remember to get concierge to call for cab at least 1 hour in advance.

Stayed: June 2014, travelled with friends
1  Thank TanJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 7 July 2014

Thank you for your kind words. It is our pleasure to ensure a great stay and memorable experience for our guests, and many thanks for your valued feedback and encouragement to us. We would look forward to having you stay with us in a near future.

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Reviewed 6 July 2014

Stayed for 2 nights/3 days on June 20 - June 21, 2014. Again, the customer service far exceeds our expectation again with Fabien and Ken. They ensured that our questions were answered and helped us with directions to places we wanted to go. Understand that they're not the Front Desk or Concierge staff ... but the bellhops. We received more enthusiastic help from Ken and Fabein than the counter reps.
The reason for the 4 stars - rather than 5, is the downfall & disappointment of their luncheon and dinner buffet. Extremely limited menu items - can hardly be called a buffet. The main carving table entrée was a roast duck. One roast duck for the entire Saturday evening dinner buffet. Once it was gone by 7:10PM ... all that remained was the skeletal remains. Until it was replaced by a plate of French fries. The room furnishings are becoming a bit worn and needs some maintenance.
But, this is still a place we will return for its customer service and comfort. Comfortable beds and pillows in a quiet and a large room. Reasonable prices.

  • Stayed: June 2014, travelled as a couple
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Thank mmgegedidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 7 July 2014

We would like to thank you for choosing Holiday Inn Guangzhou Shifu for your recent stay in Guangzhou and appreciate taking time to share your comments. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to leave the comments. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the Holiday Inn Guangzhou Shifu a leader in excellence.
We look forward to the opportunity of serving you in the future.

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Reviewed 1 July 2014

This hotel is an Oasis in the middle of Chinese shopping, with the Shangxiajiu Pedestrian Mall at the side entrance.
The decor is very pleasant and the dining is good.
We opted for a very beautiful suite on a high floor.

Room Tip: We loved our room on a high floor
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  • Stayed: June 2014, travelled on business
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1  Thank Robin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 1 July 2014

Thank you for your kind words and sharing with us. It is our pleasure to ensure a great stay and memorable experience for our guests, and many thanks for your valued feedback and encouragement to us. We would look forward to having you stay with us in a near future.

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Reviewed 29 June 2014

We just arrived home from 72hr visa stopover at holiday inn shifu.
Large busy hotel in the right spot for shopping and street food.
Breakfast was standard buffet everything you need western and Chinese food, hot we'll cooked and plenty of choice.
Rooms are large with the extra touch of choose your own pillow.
Clean and efficient hotel with English speaking staff all with a happy smile.
I read a review and reply from manager about upgrade work and this would be welcome as carpet needs a replace and a good paint but this is just a small thing as would stay here again as stop over.visit the hawker food stall in centre straight opposite for yummy Chinese food

  • Stayed: June 2014, travelled as a couple
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1  Thank jenf61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 30 June 2014

Greetings!
Thank you very much for having chosen Holiday Inn Guangzhou
Shifu during your recent visit to Guangzhou.
We are pleased to learn of that you enjoyed staying with us particularly during which you were satisfied with hotel location and guest rooms of lodging with us.
It is always gratifying to receive a complimentary comment like yours, we hope to be able to welcome you back again sometime soon.

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Reviewed 27 June 2014

I just spent two nights at this hotel, the hotel is well positioned for shopping and restaurants
The rooms are spacious, you can select the type of pillows that you prefer, all the staff are polite and speak English, the hotel is very clean and they have an excellent dining room for breakfast and dinner and it is fairly priced, most definitely a hotel where l will stay again when visiting Guangzhou

  • Stayed: June 2014, travelled on business
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Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 30 June 2014

Thank you for having chosen Holiday Inn Guangzhou Shifu during your recent visit to Guangzhou.
We are pleased to learn of that you were satisfied with hotel's location, overall service delivery and staff engagement and interaction during the whole process of guest experience.
Once again, thank you sincerely on behalf of the Hotel Management and staff for having chosen staying at Holiday Inn Guangzhou Shifu and welcoming you back soon.

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Reviewed 25 June 2014

I am a frequent travelling to Guangzhou Liwan district and this happen to be my first stay in this hotel. My feel as compared to many other hotels in the same area : 1. Very comfortable King size bed, 2. Big and cozy room, 3. Nice ambience and good service from the staff. Shopping, eating and amenities are so easy to access to. I have even sign up for the free membership which allow a later check out timing, this is great. This hotel will surely be my choice from now on whenever I travel to this district.

Room Tip: Kingsize bed are so comfortable
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  • Stayed: June 2014, travelled on business
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Thank SSOH72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent S, Front Office Manager at Holiday Inn Shifu Guangzhou, responded to this reviewResponded 25 June 2014

Thank you very much for your kind appreciation extended to the hotel. We are happy to learn of that you have enjoyed staying with us
Once again, thank you sincerely on behalf of the Hotel Management and staff for having chosen staying at Holiday Inn Guangzhou Shifu.

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Additional Information about Holiday Inn Shifu Guangzhou

Address: No.188 Di Shu Fu Road, Liwan District, Guangzhou 510140, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Guangzhou
#25 Luxury Hotel in Guangzhou
#25 Business Hotel in Guangzhou
#30 Best Value Hotel in Guangzhou
Price Range: £77 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Shifu Guangzhou 4*
Number of rooms: 277
Official Description (provided by the hotel):
Holiday Inn Shifu Guangzhou located in the historical cultural district of Liwan, where Guangzhou of yesteryear mixed with the today s vibrant modern age. In the midst of this hustle and bustle area, you will find a sanctuary in our hotel where you can unwind, recharge and be yourself in a friendly and comfortable atmosphere. ... more   less 
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Also Known As:
Holiday Inn Shifu Guangzhou Hotel Guangzhou
Holiday Inn Guangzhou
Guangzhou Holiday Inn

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