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“Best of the best is Guangzhou”

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Shangri-La Hotel Guangzhou
Ranked #13 of 3,506 Hotels in Guangzhou
Certificate of Excellence
Reviewed 19 June 2014

This hotel has everything fit for kings and queens. The best service and the best people working at this hotel. Make sure you see Filicia for anything that you need. Her nickname is customer service. Gym and breakfast are the best in the city by far


Room Tip: Any room at this hotel is better than any other room in the city. The river view for sure is better...
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  • Stayed: June 2014, travelled on business
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Review collected in partnership with shangri-la.com
Thank arash m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 2 July 2014

Dear arash m,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear that you enjoyed our overall services and facilities, it is my pleasure to pass on your kind words to our colleague Felicia, who will be happy to know that her good service has been recognized.

Thank you again for your kind comments and we all look forward to welcoming you back in the near future!

Philip Dewar

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233 - 239 of 1,702 reviews

Reviewed 13 June 2014

If you come to Guangzhou to participate or visit an Exhibition at the new exhibition center, your fist choice must be the Shangri-La Hotel there. It is very close to the New Guangzhou International Exhibition Center - just walking distance!! - and it is an outstanding Five Star Hotel!
The only disadvantage: for downtown nightlife near the old Garden Hotel, you are about 20-30 minutes away by taxi. But not everyone comes to Guangzhou for nightlife, most for business.
To mention is also the Japanese Restaurant in the Shangri-La Hotel, which is really good.

  • Stayed: June 2014, travelled on business
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Thank Ralf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 20 June 2014

Dear Ralf M,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! We are thrilled to hear you enjoyed your stay. Hope that you may make use of our shuttle bus (with wi-fi!) going around town on your next visit, or enjoy the "Party Pier" bar area nearby the hotel.

Thank you again for your compliments, and we all look forward to welcoming you back soon.


Philip Dewar

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Reviewed 10 June 2014

excellent hotel, best staff make you feel like home,
but book earlier get better rate
but location is not so good for shopping or restaurant
you asked to much to type and do not know what I have to say




  • Stayed: June 2014, travelled on business
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Review collected in partnership with shangri-la.com
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 17 June 2014

Dear Jim H, 

Thank you for sharing your recent stay at the Shangri-La Hotel, Guangzhou.  We are delighted you enjoyed our Shangri-La hospitality.  Kindly note that our complimentary shuttle bus can take you to and from the city’s key locations. Complimentary Wi-Fi access is also available in the bus, and we hope that next time you can take advantage of it.

We all look forward to welcoming you back soon.

Philip Dewar

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Reviewed 9 June 2014

I stayed in Shangri-la Guanghzou by the recommendation of my travel agency and in the end I am totaly convinced that I made an excellent choice by staying.

It was 5 min walk to Exibition area and 10 min to metro station.
The staff was excellent in all means.

  • Stayed: May 2014, travelled on business
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1  Thank Toygar N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 17 June 2014

Dear Toygar N,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Delighted to hear you enjoyed our overall facilities and services.

Thank you again for your compliments, we all look forward to welcoming you back soon.

Philip Dewar

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Reviewed 2 June 2014

I've stayed in this hotel several times and each time it was just amazing. The rooms are spacious and well equiped. The staff are very friendly and offer great service.
The hotel has several restaurants, including am Italian, a Japanese, a Thai and of course a Chinese restaurant. All of the restaurants offer high quality food. If you're more interested in a buffet, that's possible too.
The hotel has a spa and a nice gym.
The next time I'm in Guangzhou, this would be my hotel of choice.

  • Stayed: December 2013, travelled on business
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Thank Paul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 8 June 2014

Dear Paul A,

Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou. It is our pleasure to see you have had another delightful stay with us. Your satisfaction will always be our motivation in carrying on our heartfelt hospitality.

Much appreciated for your kind words again and we hope to continue the opportunity to be of good service to you on many more occasions.

Philip Dewar

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Reviewed 31 May 2014

I have stayed in many international hotels in China and I have given 5 points before, but this is really excellent .My 5 points are mostly for the room, size, decor, breakfast and swimming pool. Breakfast was so good not only for the quantity but also the quality. So many varieties of fresh fruit, bread .The bed is fantastic and the room very silent so you sleep very well. It is extremely clean, both in the room and common areas.The swimming pool in door is amazing. They have very good Chinese restaurant (Summer Place) on 2nd floor and super delicious Japanese restaurant on 3rd floor. On my last stayed I got very nice message by hand writing, they reminded me to bring umbrella when I want to go out due to it raining often in these days. They really take care of their guest’s.I will definitely stay here if I have chance to come back Guangzhou. I love this hotel and would highly recommend it to anyone

Room Tip: Remember to ask for the room with river view
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  • Stayed: May 2014, travelled on business
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Thank JellyLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 8 June 2014

Dear JellyLe,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! My colleagues and I are truly motivated from your recognition of our overall services and facilities. We hope that next time you may spend some leisure time in the unique 12 acres of landscaped garden in this urban resort.

Thank you again for your compliments, we all look forward to welcoming you back soon.

Philip Dewar

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Reviewed 28 May 2014

A nice hotel with a great breakfast buffet, which was included in my room rate. This hotel is a long drive from the Guangzhou airport, it took our driver over 45 mins at 11pm at night with little traffic. In May the weather was hot and humid. The hotel is situated along the river. I had a view of the river from my room but I could barely see to the other side due to humidity, fog and pollution, the ratios of which I could not determine. This is another hotel in China that is only 2 years old so all the amenities are relatively new (everything seems to have been built recently). It will be interesting to see this hotel in 20 years to see what effects the pollution and humidity have had on it.

Room Tip: Ask for a room looking out over the river.
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  • Stayed: May 2014, travelled on business
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Thank nodrama1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 8 June 2014

Dear nodrama1,

Thank you for sharing your recent stay at Shangri-La Hotel, Guangzhou. We are delighted to hear we are maintaining our facilities well and you will be interested to learn that this is our 7th year of operation! This time of the year is quite foggy, which is usually clear by the afternoon. We hope you will be able to come back in autumn/winter/spring, when the weather is clearer and cooler.

We all look forward to welcoming you back soon.

Philip Dewar

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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#12 Spa Hotel in Guangzhou
#13 Luxury Hotel in Guangzhou
#75 Best Value Hotel in Guangzhou
Price Range: £94 - £510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Official Description (provided by the hotel):
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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