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“Hard to beat this place”

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Shangri-La Hotel Guangzhou
Ranked #12 of 3,476 Hotels in Guangzhou
Certificate of Excellence
Reviewed 30 June 2014 via mobile

Unlike many hotels in China the aircon really works well in common areas and rooms.

Place is spotless, luxuriously appointed and the staff is amazingly helpful and courteous. Bit out of downtown, but well worth the effort.

Stayed: June 2014, travelled on business
Thank Mark R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 7 July 2014

Dear Mark R,
Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Delighted to hear you enjoyed our overall facilities and services.

Thank you again for your compliments, we all look forward to welcoming you back soon.

Riche Ko
Hotel Manager

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Reviews (1,693)
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225 - 231 of 1,693 reviews

Reviewed 23 June 2014

Large and nice room. Thoughtful staff. Wonderful breakfast. Good japanese restaurant. The hotel is a bit far from the tourist areas but close to the Canton Fair. I had booked a transfer from the airport, a hostess awaited me in the gateway just off the plane.

Room Tip: Some rooms have a nice view on the hotel garden and the Pearl River.
  • Stayed: June 2014, travelled on business
    • Value
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Review collected in partnership with shangri-la.com
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 2 July 2014

Dear Marc B,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear you enjoyed our services and facilities, particularly the Japanese restaurant Nadaman. Your satisfaction is our motivation.

Thank you again for your compliments, and we all look forward to welcoming you back soon.

Philip Dewar

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Reviewed 23 June 2014

I had a great night's sleep as I always find the bedding and linen inviting and confortable. The shower was great and when combined with the relaxing shower gel, I really cannot think of anything wanting. One minor hiccup was the check-out process. There was quite a jam in the morning and so the management may want to improve on this.

  • Stayed: June 2014, travelled on business
    • Value
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Review collected in partnership with shangri-la.com
Thank drcharlestsang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 2 July 2014

Dear drchariestsang,

Thanks for staying with us recently.  Glad to hear that you had a delightful stay. We also highly appreciate the feedback and are immediately looking at our check out process.

Looking forward to welcoming you back soon!

Philip Dewar

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Reviewed 22 June 2014

I have stayed at the GZ Shangri-La Hotel several times over the past 5 years for the Canton Fair and the GZ Lighting Show. This hotel continues to be my favorite hotel in in all of China.
The hotel is walking distance to the Messe Fairgrounds, very convenient for the fair - however it is to be considered on an island if you are not going to the fair. Downtown Guangzhou is a 15 minute cab ride and could be 45 minutes in traffic.
The rooms and other amenities in the hotel are very good and the rooms are spacious.
The reason to stay at the GZ Shangri-La is the service. They have the best service in any hotel in China or HK. I've stayed at all of the best hotels in HK and Shanghai and the service here is a level above.
I look forward to my yearly pilgrimage to Guangzhou for the lighting show, much of it is due to the time spent in the Shangri-La hotel.

Room Tip: Club Level rooms are worth the extra money. The executive club is great and has good food. If view...
  • Stayed: June 2014, travelled on business
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Thank CoryEchito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 2 July 2014

Dear CoryEchito,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! We are delighted to hear your feedback about our service quality. Kindly note that our complimentary shuttle bus (with wi-fi) can take you to and from the city’s key locations including the East Railway Station... hope that you may make use of it next time.

Philip Dewar

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Reviewed 19 June 2014

This hotel has everything fit for kings and queens. The best service and the best people working at this hotel. Make sure you see Filicia for anything that you need. Her nickname is customer service. Gym and breakfast are the best in the city by far


Room Tip: Any room at this hotel is better than any other room in the city. The river view for sure is better...
  • Stayed: June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with shangri-la.com
Thank arash m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 2 July 2014

Dear arash m,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! Glad to hear that you enjoyed our overall services and facilities, it is my pleasure to pass on your kind words to our colleague Felicia, who will be happy to know that her good service has been recognized.

Thank you again for your kind comments and we all look forward to welcoming you back in the near future!

Philip Dewar

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Reviewed 13 June 2014

If you come to Guangzhou to participate or visit an Exhibition at the new exhibition center, your fist choice must be the Shangri-La Hotel there. It is very close to the New Guangzhou International Exhibition Center - just walking distance!! - and it is an outstanding Five Star Hotel!
The only disadvantage: for downtown nightlife near the old Garden Hotel, you are about 20-30 minutes away by taxi. But not everyone comes to Guangzhou for nightlife, most for business.
To mention is also the Japanese Restaurant in the Shangri-La Hotel, which is really good.

  • Stayed: June 2014, travelled on business
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Thank Ralf M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 20 June 2014

Dear Ralf M,

Thank you for choosing Shangri-La Hotel, Guangzhou and for sharing your comments on your recent stay with us! We are thrilled to hear you enjoyed your stay. Hope that you may make use of our shuttle bus (with wi-fi!) going around town on your next visit, or enjoy the "Party Pier" bar area nearby the hotel.

Thank you again for your compliments, and we all look forward to welcoming you back soon.


Philip Dewar

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Reviewed 10 June 2014

excellent hotel, best staff make you feel like home,
but book earlier get better rate
but location is not so good for shopping or restaurant
you asked to much to type and do not know what I have to say




  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
Thank Jim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLPGPR, General Manager at Shangri-La Hotel Guangzhou, responded to this reviewResponded 17 June 2014

Dear Jim H, 

Thank you for sharing your recent stay at the Shangri-La Hotel, Guangzhou.  We are delighted you enjoyed our Shangri-La hospitality.  Kindly note that our complimentary shuttle bus can take you to and from the city’s key locations. Complimentary Wi-Fi access is also available in the bus, and we hope that next time you can take advantage of it.

We all look forward to welcoming you back soon.

Philip Dewar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Guangzhou

Address: No.1 Huizhan East Road, Haizhu District, Guangzhou 510308, China
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Guangzhou
#5 Romantic Hotel in Guangzhou
#7 Family Hotel in Guangzhou
#11 Spa Hotel in Guangzhou
#12 Luxury Hotel in Guangzhou
#69 Best Value Hotel in Guangzhou
Price Range: £84 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Guangzhou 5*
Number of rooms: 704
Official Description (provided by the hotel):
Shangri-La Hotel, Guangzhou is located adjacent to the Canton Fair with less than 1 minute walking distance to Guangzhou International Convention and Exhibition Center. Surrounded by lush gardens on an island in the Pearl River, the hotel's 704 guestrooms offer amazing views through the floor-to-ceiling windows of the nearby Pearl River and the greenery on the other side. The hotel offers its guest complimentary Wi-Fi and broadband internet access in all guestrooms and public areas. During the Canton Fair period, the hotel offers complimentary shuttle bus services to the fair as well as major hot spots across the city, with Wi-Fi available in the shuttle bus; guests can choose to take a walk or the shuttle between the hotel and the Canton Fair Complex. The Shangri-La offers a variety of dining options from East to West put together by award-winning chefs. Traditional Thai and fusion dishes are cooked up with imported herbs and spices at coolThai. Nadaman offers up the renowned menu of its worldwide Japanese fine dining chain. Guests looking for something more local can check out the regional Chinese offerings at Summer Palace. A selection of Asian favorites and contemporary international cuisine is available from the food-theater-style WOK TOO Cafe which provides both a la carte and buffet. Diners at the WOK TOO Cafe can eat inside the main dining hall, out in the garden or in one of the private dining rooms. Guests looking to eat Western cuisine can also head to il Forno, the hotel's Italian restaurant. Guests relaxing in the lush gardens around the outdoor swimming pool can indulge in a tropical cocktail or a light snack at the Poolside Bar & Grill. Live jazz performances accompany snacks and cocktails, coffee or afternoon tea in the Lobby Lounge. When night falls, guests can roll up to the Lift Bar on the second floor and enjoy drinks and snacks while looking out over the gardens and river. The flowing shape of this Guangzhou hotel's outdoor pool is lined by a tropical garden, giving guests a relaxing getaway from the hustle of bustling "Canton," and an indoor pool is also available. ... more   less 
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Also Known As:
Shangri La Hotel Guangzhou
Shangri La Guangzhou

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