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“Cleaness and Food Safe” 5 of 5 bubbles
Review of Pullman Guangzhou Baiyun Airport

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Pullman Guangzhou Baiyun Airport
Ranked #16 of 3,385 Hotels in Guangzhou
Certificate of Excellence
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1,539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Belmont, California
Level Contributor
138 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

Stayed here while on business travel in Guangzhou during the summer. Liked many things about this hotel - the lobby was open and spacious, decor was contemporary, room is everything one would expect from a good business hotel. The best thing for most people is probably the fact that it is within short walking distance to the Guangzhou airport.

In my opinion this hotel is expensive compared to other similar hotels in Guangzhou, and to similar hotels elsewhere in Southern China. I would not stay here again unless I absolutely have to be near to the airport - it is quite a distance from downtown.

  • Stayed June 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KhimLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia, USA
2 reviews
5 of 5 bubbles Reviewed 2 January 2012

Although I arrived late at night, I have received personal greetings from several staffs. I was upgraded to a suite as platinum member. Fruit platter and chocolates were prepared in advance, and the chocolates tasted good.

When I have to catch my 8 am flight, I could sleep until 7 since it's only 3 minutes walk to the arrival area.

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank asterer9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 23 December 2011

Flying back from Australia with China Southern I had an overnight stopover at Guangzhou airport. I emailed the flight company and was informed that no overnight accommodation was provided so I therefore booked this hotel. After travelling through this airport on my way to Australia however I realised that I would need a visa in order to get to the hotel and that I wouldn't have time to get this during my stay in Australia. I emailed the hotel and they kindly agreed to refund me the money. On arriving back at the airport I was informed however that they could issue me with a 24 hour visa but unfortunately by this time it was too late and I had already cancelled my hotel booking. If you are doing an overnight stop I would still advise staying here but I felt that the hotel could have informed me during the emails that I received back from them that although a visa is required, this can be issued free of charge to cover you for 24 hours when at the airport. If you want to avoid the hastle of queues however I would probably advise obtaining a visa prior to setting off.

Stayed December 2011, travelled solo
Helpful?
20 Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dunbogan
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 19 December 2011

The Pullman hotel is first class, it is within 300 meters of the main terminal exit.
Of the highest standard it makes an overnight stay most enjoyable.
The hotel mini bus picks you up and the 3 minute drive across the road to the hotel reception is
interesting as is the 3 levels one travels to get there, everything is finished in the most tasteful manner and is an indication of the great service and welcome one receives at the check in.

The rooms are enormous and luxurious with all conveniences, although we must comment on the lack of a high holder for the shower head in the shower.
Everything else was what you would expect of a top hotel.

Room Tip: level 12 or 13 if possible
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ronrdunbogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this review, 9 March 2012
Dear Guest, thank you very much for your positive comments! We are glad to know you had a good experience while you were staying with us. We look forward to welcoming you back soon. Hotel Management Team Pullman Guangzhou Baiyun Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 10 December 2011

This is more that an AIRPORT hotel, the whole design is totally soothing and truely refreshing to the traveller. The rooms are beautifuly luxurious in a warm and sophiscated way. Breakfast is one of the best breakfast options i have seen in a China.

Located just accross from the Arrivals/Departures hall it is 2minutes walk - there is a free buggy if you would prefer that.

The beds have a super thick covering over the matress, so you have a firm bed with a warm and soft wool (not sure??) cover. My sleep was divine. HIGHLY RECOMMENDED

  • Stayed December 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nonduplume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this review, 17 January 2012
Dear guest, Thank you so much for your positive comment and recommend. We are glad to know that you have been overall impressed by the hotel facilities and service. We look forward to seeing you again in our hotel. Hotel Management Team Pullman Guangzhou Baiyun Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, Usa
Level Contributor
75 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 9 December 2011

Perfect stay!
ideally located hotel nearly direct in the airport, minutes by foot from the gate, they offer to pick you up there and guide you to their lobby. Rooms are clean and quiet. Staff is very friendly and helpful.

  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Klaus5458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Guangzhou Baiyun Airport

Property: Pullman Guangzhou Baiyun Airport
Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#14 Spa Hotel in Guangzhou
#16 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#37 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Official Description (provided by the hotel):
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 
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Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

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