We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“5 Star Transit hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Pullman Guangzhou Baiyun Airport
Ranked #21 of 3,522 Hotels in Guangzhou
Certificate of Excellence
Reviewed 31 July 2012

Situated opposite the main terminal, really convenient for the traveller to transit for traveller who has connection flight to other cities in China. The hotel has 5 star standards, considered a hotel with excellent service in China.

Most of the staffs able to speak english, though not very fluent, but good enough compare to other hotels in China. Breakfast provide lot of variety of foods with decent quality. The chinese restaurants there offers a quite good chinese cuisine.

The room is excellent, one of the cleanest in China, especially if you stay at executive floor. There is a lounge in executive floor for executive floor guess only which provide snacks and drinks also place to relax and meeting.

Overall, the hotel is good for place to rest in transit and also if you need to meet someone who stay in baiyun or guangzhou area before you continue your connecting flight.

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 88Teddy88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 6 August 2012

Dear Teddy A, Thank you so much for staying with Pullman Guangzhou Baiyun Airport and we are really delighted to learn you have a pleasant stay here! It is definately high encourage to receive compliment from our guests, and it is also huge encouragement to better serve continously. We look forward to welcoming you back in a near future and enjoy our unique Pullman experience "Check in - Chill out"! Hotel Management Team at Pullman Guangzhou Baiyun Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,663)
Traveller rating
Traveller type
Time of year
Language
  • More languages

798 - 804 of 1,663 reviews

Reviewed 30 July 2012

I have stayed at the Pullman several times now during stopovers in Guangzhou. The convenience of being right across the street from the airport is unbeatable! The service is ok, really it depends who is at the front desk. There are times the service is excellent and other times it is really bad. The rooms are very clean and comfortable, but more times then not, they are also hot and don't ever cool down. Breakfast is good, always have a good mix of western and asian foods that are fresh and tasty. Again, this hotel's best assets are its convenience and cleanliness.

  • Stayed: July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank travlingirl96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 6 August 2012

Dear travlingirl96, we much appreciate for your comment on our convenient location. Pullman Guangzhou Baiyun Airport is a typical airport hotel, and the convenient location is our greatest advantage as airport hotel. WIth reference to service and room facility you mentioned, please rest assured that we have already implemented control and also enhanced relevant training in order to better improve our service. We are sincerely welcoming you back again to see and enjoy the unique Pullman experience " Check in, Chill out"! Hotel Management Team at Pullman Guangzhou Baiyun Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2012

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VirginiaVDM
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 15 August 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 July 2012

  • Stayed: July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ornellalichon
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 15 August 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 July 2012

Arrived via an airline stopover, room not ready. Asked if we could have breakfast while we wait. Spoke to the manager his name was Mark ended up with him shouting at me. They still don't understand they are in the service industry. Can't use a credit card as they have to take a deposit first. Room was fine but costs were not in line with the location an quality. Always trying to extract extra money with every venture. Eat at the Chinese restaurant on level 2 good value, others try to be western and price acordingly.

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Snoopdaddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 15 August 2012

Dear Snoopdaddy, thank you for taking time to share comments with us! Kindly accept our apologies about the unpleasant experience on your previous stay. Please rest assured that we have already taken appropriate measures to address this issue and improved our service. Please feel free to email us further through om@pullmanguangzhou.com, which is extremely helpful for our improvement of service and facilities. We certainly look forward to offering a better stay on your next stay. Hotel Management Team at Pullman Guangzhou Baiyun Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2012

Stayed one night during a 19 hour layover at the airport. Booked through Agoda and although it was expensive for me, I figured I'd splurge...much better than spending 19 hours in CAN airport! As soon as I walked in the door staff were very professional and helpful. Check-in was easy and the hotel lobby area is beautiful. I was in heaven with the room, especially after spending almost 3 weeks in Cambodia. Robes, slippers, toothbrush, comb, shampoo/conditioner, yoga mat, huge flat screen tv, free tea and coffee, fridge, bathtub, desk, comfy chair, umbrella even! The beds and pillows were so comfortable...I didn't want to leave the next morning. Only complaint is the food is ridiculously expensive! Nearly $60 (American) for a dinner buffet and almost $40 for breakfast buffet. No way I could eat enough to make it worth it. Less expensive options would be nice (though you could order a la carte for dinner).

Side note: Very confusing trying to explain to airport staff that I was staying in this hotel...they typed up some paperwork and herded me a couple of places like cattle before I discovered I shouldn't even be there in the first place! Finally a nice Chinese guy (living 5 years in Canada so excellent English) helped me figure out what was going on. I include this in the review so it won't happen to you (and yes I had told them several times the name of the hotel I was staying).

  • Stayed: July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank EarthNatureGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Hotel Management Team at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 15 August 2012

Dear EarthNatureGirl, thank you very much for taking time to share your positive comments. We are delighted to learn that you had a enjoyable stay with us, and you also have been overall impressed by the hotel facilities, service and friendliness of our colleagues. With reference to high rate, we do recommend you to better follow up hotel official website for the best rate. We are sincerely welcoming you back to enjoy the unique Pullman experience "Check in - Chill out". Hotel Management Team at Pullman Guangzhou Baiyun Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2012

As the hotel is directly 'across the road' from Baiyun Airport (and all room windows are double glazed so external sound is not a problem) it has the best possible and most convenient location. Friendly, well-informed and helpful staff complement a very attractive decor and comprehensive facilities for guests. Highly recommended.

  • Stayed: July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
New Baiyun Airport
Crowne Plaza Guangzhou Huadu
Crowne Plaza Guangzhou Huadu
#29 of 3,522 in Guangzhou
263 reviews
Guangzhou Baiyun Hotel
#41 of 3,522 in Guangzhou
939 reviews
Baiyun District
Holiday Inn Express Guangzhou Baiyun Airport
Show Prices
Show Prices
Show Prices
Sofitel Guangzhou Sunrich
#15 of 3,522 in Guangzhou
1,615 reviews
Jianguo Hotel
#27 of 3,522 in Guangzhou
668 reviews
The Garden Hotel Guangzhou
#14 of 3,522 in Guangzhou
2,587 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Guangzhou Baiyun Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Guangzhou Baiyun Airport

Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#18 Spa Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#21 Luxury Hotel in Guangzhou
#34 Best Value Hotel in Guangzhou
Price Range: £81 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Official Description (provided by the hotel):
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, TripOnline SA, Expedia, Ebookers, Hotels.com, HotelsClick, Evoline ltd, 5viajes2012 S.L., Cancelon, HotelQuickly and getaroom.com so you can book your Pullman Guangzhou Baiyun Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing