We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A little Disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Pullman Guangzhou Baiyun Airport
Ranked #20 of 3,462 Hotels in Guangzhou
Certificate of Excellence
Sydney, Australia
Level 4 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“A little Disappointing”
Reviewed 22 April 2013

This is a five star hotel with all the usual trimmings. However there are many down sides. For an international hotel, it is difficult to find reception staff who speak adequate English for tourists. The direction from the airport was not clear and we were not advised on this when booking the hotel. Breakfast is adequate with a wide choice of both European and Asian foods.However, the dinner menu is terribly over priced and the food is not in keeping with a five star facility. We ordered a chicken dish which was very sparce and the chicken was overcooked. The hotel lacks the usual Pullman shopping facilities and the one and only gift shop was outragously priced. A note of caution: the glass wall between the bedroom and bathroom does have an electric blind. This is not clear unless you come by this switch by chance.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roseeblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,618 reviews from our community

Traveller rating
    703
    659
    171
    50
    35
See reviews for
155
213
228
658
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
A TripAdvisor Member
Reviewed 19 April 2013

The hotel is so near to the airport, it is very convienue going to anywhere from the hotel. Due to weather condition at GuangZhou, my flight was delayed, it may not able come on time to stay at the hotel. I have contacted the hotel's personal. She told me tant I have booked a room under the pormotion prices, it can't change the date or cancellation. Hotel will keep the room till I check in. Sound it so good, but if I can't make it, I will waste my booking free. So, the Hotel should consider that due to weather condition matter, it should be replacement of it. If not, it is not point booking the hotel room in advant.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 4 Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 April 2013

No greetings, I was left standing for 25 min at 3 am with the only staff not understanding properly English. Hotel has a smell of cigarette everywhere, even inside the room... The hotel is really a disappointment for me. Pool is outdoor and is like a sad pond. Gym is OK but very small and with low quality equipment. I stayed in the Sofitel Sunrich in the centre and it was so much better !

  • Stayed April 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marquis51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 6 Contributor
166 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 11 April 2013

Luxurious hotel and just next to the Guangzhou Baiyun International Airport.
Location wise, fantastic for a stopover in Guangzhou. There's a undercover connection bridge that brings you right to the hotel (just a leisurely 5-7mins walk). If you are travelling with bulky luggages, they have a golf buggy which will send you to the hotel's door step.

Spacious rooms with free wifi throughout the hotel! No connection hassles at all.

Reasonable price....fantastic hotel!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Agape10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 2 Contributor
8 reviews
7 hotel reviews
Reviewed 8 April 2013

Arrange Guangzhou airport at midnight before heading back to Hong Kong by train next day. It takes around 10mins walking to the hotel from the arrival hall. Staffs are friendly and helpful. Buffet breakfast had plenty of choices.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JustinL237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 7 April 2013

A beautiful, well-appointed hotel, just a short walk from Guangzhou Baiyun Airport. Perfect for when the connection is bad, and a night's sleep is needed. I couldn't find the gym (wasn't signposted very well), but apart from that, we were treated royally.

Now if only the Chinese government would drop the practice of charging $100 for a visa for an overnight stay, Guangzhou could be the new gateway it aims to be.

Room Tip: The room we were in (building 2) was quiet and excellent.
See more room tips
  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level 6 Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 6 April 2013

The hotel is next door to the Guangzhou airport. It is a pretty big hotel and the opulence shows straight away. The rooms are ample sized and sufficient. The service is good. Reasonably priced for an airport hotel.

Tip: The breakfast is inexcusable for an international hotel chain standard. Do not buy the breakfast separately as it is definitely not worth it. The western food is cold and not very relishing. Head to to Starbucks instead.

Room Tip: Insist on a room with a higher room number, that's away from the airport side (like choose 1330...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yashgupta25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Guangzhou hotels
Southern Airline Pearl Hotel
#1,552 of 3,462 in Guangzhou
101 reviews
New Baiyun Airport
Crowne Plaza Guangzhou Huadu
Crowne Plaza Guangzhou Huadu
#29 of 3,462 in Guangzhou
256 reviews
Guangzhou Baiyun Hotel
#36 of 3,462 in Guangzhou
929 reviews
Show Prices
Show Prices
Show Prices
Oakwood Premier Guangzhou
#1 of 3,462 in Guangzhou
611 reviews
Baiyun District
Holiday Inn Express Guangzhou Baiyun Airport
Show Prices
Show Prices
Show Prices

Been to Pullman Guangzhou Baiyun Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Guangzhou Baiyun Airport

Property: Pullman Guangzhou Baiyun Airport
Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#17 Spa Hotel in Guangzhou
#20 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#43 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Official Description (provided by the hotel):
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, ACCOR, Agoda, Booking.com, Expedia, Odigeo, Hotels.com, TripOnline SA, HotelQuickly, Ebookers, Cancelon, getaroom.com and Evoline ltd so you can book your Pullman Guangzhou Baiyun Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing