We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Pullman Guangzhou Baiyun Airport
Nearby Hotels
US$260
US$112
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hotel Canton(Guangzhou)
US$78
US$66
Agoda.com
View Deal
  • Free Wifi
  • Free Parking
US$109
US$94
Agoda.com
View Deal
  • Free Wifi
  • Restaurant
US$113
US$73
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$70
US$65
Agoda.com
View Deal
  • Free Wifi
  • Breakfast included
US$205
US$195
Trip.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
US$130
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$145
US$130
HolidayInn.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Leeden Hotel(Guangzhou)
US$126
US$98
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$158
US$150
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,729)
Filter reviews
1,729 results
Traveller rating
750
700
182
56
41
Traveller type
Time of year
LanguageAll languages
More languages
750
700
182
56
41
Show reviews that mention
All reviewsdomestic terminaldeparture hallbaiyun airportterminal buildingmorning flightbetween flightsgolf buggyyoga matconnecting flightexecutive roomlong layoverlate arrivalyour luggagestayed one nightroom serviceshort staylobby bar
FilterAll languages
Updating list...
685 - 690 of 1,729 reviews
Reviewed 30 November 2013

This was a fantastic base for the 12 plus hour layovers I had en route to Nepal. I got a day rate, and upon clearing through the airport, rather easily found my way to the Pullman. It's a 5 to 10 minute walk depending upon where you start from. The staff was quick and helpful.
The sheets were heaven and the bathroom a dream after being in the developing world!
The lunch buffet was amazing, if not a little expensive. The visa bill has not arrived, but I think it may cost around $40/person. A huge range of foods were artfully preseneted. That was a great way to try many things
during one meal. My friend had never before been to China and got a decent sense of food options during this one meal.
I'm not sure how they do it, but it is remarkable quiet. I'd go back again and again. We did find a cheaper rate via Pagoda.com. so that may be worth your while.

Room Tip: If you are noise sensitive like me, ask to be put away from the lobby b/c the music is otherwise audible in your room. Be sure to ask for no smoking if that is important to you.
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank icysparkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Quality & Attitude Manager at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 2 December 2013

Dear icysparkle

Thank you very much for your great comment about our Team and our Pullman Airport Hotel.
We all appreciate your honest response and we committed for excellent Pullman service to all our Guests.

Guests from all over the World coming to our Pullman Hotel and love the 3 minutes close distance to the Airport. Unique also our Pullman bed which has six pillows for your comfort, and of course our bathroom amenities from France “Roger&Gallet”.

Our guests have all different specialties in mind, which our chef always tries to celebrate with his team. We also asking our Guests how to make it better and to get new Ideas.

For your point about the silence in your room we are using the double Glass technique which keeps the noise outside and in the same time our Guests save.

Please feel welcome for your next arrival and for the meantime all the best to you and your Family.

Regards
Andreas
Quality & Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

One of the most important reason why I use Pullman Guangzhoou Airport Hotel is it good location. I have business in Neighbour of Guangzhou and usually my flight back home is early in the next morning.

After checking I usually use hotel's gymnasium or pool for about one hour. Then I relax for a while at room before dinner in hotel's restaurants. Prices in restaurant are a little pit higher, I have to say.

In the morning it is nice to sleep a little pit longer because you are already so close to hotel. Ater check out of hotel you can make checking your fligh. I like that. Then just five minutes walking to terminal and fresh relaxed man is ready return to home!

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com
Thank Hannu O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Quality & Attitude Manager at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 20 November 2013

Dear Hannu O

It is great that you share your comments with our Trip advisor Community.

We as Pullman team say thank you for your Loyalty to our Brand through all this years and your
appreciation of all services we providing to you and all arriving guests.

Many of our Hotel Guests have very busy schedule like you and try to find some time to rest
and relaxation at our hotel's gym and pool and get fit for the next day.

Our Chef is always committed to celebrate new dishes at our Western Restaurant “U8” as also at our Teppanyaki “RIN “ or in our Chinese Restaurant “Tian Yuan”.

Thank you for mentioning our distance to the Airport and just enjoy some more time for sleeping little bit longer because you are already so close to the Airport.

We are really very close to the Airport Departure Hall and it takes only 3 Minutes with our Golf Cart or if you like walking it takes just five minutes walking to terminal, like you said “fresh relaxed ready to return home.

Thank you again for your very positive comments and I will tell our team.

Welcome back soon and enjoy your time with us.

Regards

Andreas
Quality & Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013 via mobile

Typical airport hotel, rooms were fair and reasonably clean by Pullman standards. Service was below par though.
Convenient to airport with wheeled suitcases, just five minutes across a footbridge.
F & B outlets, unimpressive.

Stayed: October 2013, travelled on business
Thank multigourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Quality & Attitude Manager at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 20 November 2013

Dear multigourmet

Thank you very much for your comment and your reply to Trip Advisor.

All the comments we receive we pay close attention and want to find out how we can do better in the future to satisfy all our Guests.

We want to better than just typical and therefore we always ask our team how we can improve in all Departments and Areas to deliver our special Pullman Products and Services.

Cleanliness in all our guest rooms is our top priority for Pullman and providing all Products amenities to our Guests is on the top of our To Do List.

As Airport Hotel we always strive to provide all kinds of different Food Ideas to satisfy Guests from all over the World.

Just recently we introduced our early bird” Take away Breakfast “and now we have also our very famous Tapas Menu with delicious variety dishes which is our favorite right now.

Please feel welcome for your next arrival and enjoy all our Services.

Regards

Andreas
Quality & Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

We stayed here for one night (a few hours really!) after arriving at 2am in the morning and departing at 8am. Not the friendliest check in staff, who wasn't welcoming in the slightest and who didn't tell us that room '2601' is not the second floor, nor is it the 22nd floor.....all West Wing rooms begin with a '2'....so the room is actually on the 6th floor! I believe there should have been a better explanation for first time guests, especially if there is an unusual room nomenclature. We got out of the lift on the 2nd floor to find no rooms and there was no 26th floor. Beds and pillows were a dream though. There is a golf cart that can take you to and from the terminal (not sure of the times of operation)

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DaisieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Quality & Attitude Manager at Pullman Guangzhou Baiyun Airport, responded to this reviewResponded 20 November 2013

Dear DaisieB

Please let me appreciate your comments and giving us the opportunity to get better in relevant areas.

We share already your comment with our Reception team and remind them to keep our Pullman courtesy at all time to our Guests. We also instruct our team to be more helpful to explain the Floor Number in professional and polite way.

Thank you very much for you compliments about our Pullman Beds and our dream pillows. All our guests love our Pullman Bed which includes 6 Pillows to guarantee wonderful sleep and great rest after a long flight.

The Golf cart is well known by all our Guests and available 24 hours a day. It only takes 3 minutes to the Airport Departure Hall and very convenient if you have more Luggages’.

Your comments will inspire us to improve and when you come back to our Pullman Hotel you can see for yourself how enjoyable your stay will be.

Thank you again and see you soon.

Regards

Andreas
Quality & Attitude Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
View more reviews