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Pullman Guangzhou Baiyun Airport
Ranked #19 of 3,396 Hotels in Guangzhou
Certificate of Excellence
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1,570 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 13 January 2014

Location, service and design of this hotel are all of an extremely high standard. Surprisingly as it is so close to the airport-literally attached. Our first night we were upgraded to a suite....huge! and great for having a baby to sleep in a separate room. The food was quality and all the staff were helpful and friendly. We didnt make it to the pool as we used this hotel for stopovers between flights so i cant confirm nor deny the bathing cap rumors...LOL The second night we stayed was also pleasant except the heater didnt work but that kind of thing is bound to happen occasionally.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Santha K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review, 15 January 2014
Dear Santha K

Thank you very much for your comments and to let all our Trip Advisor members know that
Our Pullman Guangzhou Baiyun Airport Hotel is well known for his helpful and friendly service.

We are always focusing to exceptional Pullman Service especially for families with children to guarantee a great experience.

To your point mention the heater we already informed our team to pay attention to provide
extra heater in case it is cold at the Guest room.

The Pullman Team say thank you for your comments and wish you and our Family Happy 2014.

Kind regards

Andreas
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
1 review
5 of 5 bubbles Reviewed 9 January 2014

Best hotel ever! Service was outstanding, personnel has been very gentle and polite. Room even much better than i was expecting! I would certainly stay in this hotel once more if I'll be visiting Guangzhou again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Tatiana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullmangzbyairp, Andreas Guest Experience Manager at Pullman Guangzhou Baiyun Airport, responded to this review, 13 January 2014
Dear Tatiana

Thank you very much for recommendation and your compliments about our Pullman Guangzhou Baiyun Airport Hotel to all Trip Advisor Members.

This is really great and I will share this comment with our Team.
Your inspiring words are encouraging for all of us to deliver extra Pullman Service every day.

We all wish you Happy New Year and the same for your Family.

Our Team welcome you back soon to our nice Pullman Guangzhou Baiyun Airport Hotel.

Thank you very much again.

Kind regards

Andreas

Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 January 2014

Thanks to the courtesy of China Southern Airlines (flying business class) with a longer than average stop over I was treated to the wonderful faclities of this 5 star hotel. Decore exceptional, service exceptonal, food divine. Thanks made my day.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellingTurts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pullman Guangzhou Baiyun Airport

Property: Pullman Guangzhou Baiyun Airport
Address: North of Airport Terminal of Baiyun International Airport, Huadu District, Guangzhou 510470, China
Phone Number:
Region: China > Guangdong > Guangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Guangzhou
#7 Romantic Hotel in Guangzhou
#16 Spa Hotel in Guangzhou
#19 Luxury Hotel in Guangzhou
#20 Business Hotel in Guangzhou
#26 Best Value Hotel in Guangzhou
Price Range (Based on Average Rates): £
Hotel Class:5 star — Pullman Guangzhou Baiyun Airport 5*
Number of rooms: 578
Official Description (provided by the hotel):
Pullman Guangzhou Baiyun Airport is a 15-second walk from Gate 12 of Airport Departure Hall, ideally located in the heart of the Guangzhou Baiyun International Airport and 30-minute metro ride journey to city centre. With a modern style emphasizing comfort and contemporary technologies, the hotel provides 578 exquisitely furnished rooms, 3 unique restaurants and bars. 1,500㎡ pillar-free multi-functional Kapok Ballroom could be subdivided into 3 smaller venues; Concord Ballroom covers 460㎡ and we also have 20 different size meeting rooms. Hotel provides fully-equipped fitness & entertainment facilities as well, a 200㎡ gymnasium, 380 parking spots & a brand-new executive lounge. ... more   less 
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Also Known As:
Pullman Guangzhou Baiyun Airport Hotel Guangzhou
Accor Guangzhou Baiyun Airport
Novotel Guangzhou

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