We stayed here on a transit from Sydney to London with China Southern. Good for a transit hotel, wouldn't stay here otherwise.
Good - huge rooms (two entrances to the bathroom!) with king bed desk area and chais lounge, complimentary water, good shower, free wifi in room and lobby (pretty quick)
Bad - not 5 star finish - wires loose behind bedside table and lots of derelict areas of hotel, smoking everywhere - room smelt of smoke and people smoking in lobby and restaurant, staff's english was terrible - it was a real struggle to order dinner and understand procedures etc and made us very reluctant to ask questions, I know you're 'in China' but when you're a hotel dealing with a huge number of transit passengers the level of English should be better. The 'concierge' that took us from the airport didn't have a clue what was going on - we were told to follow him by CS staff, he then raced off and we really struggled to keep up with all our bags, we just tried to follow other passengers we recognised, we then had to wait for another bus as the first was full and there was no communication from him as to what was going on. He just said '10 minute' and half an hour later we were still waiting. When we reached reception, there was about 10 of us from the bus and we all had to queue single file for 1 check in staff to process us, even though there were plenty of other check in staff!
TIME FROM LANDING TO CHECK-IN - 2 HOURS 30MIN.
Overall, good for a nights sleep to break up your long haul flight. Thats it.
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