We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (246)
Filter reviews
246 results
Traveller rating
174
62
8
2
0
Traveller type
Time of year
LanguageAll languages
More languages
174
62
8
2
0
Show reviews that mention
All reviews boutique hotel night market top floor free tour tea tasting window alcove nice walking car arranged great furniture helped me arrange friendly english speaking staff jing guan ming lou breakfast room view over the lake tea ceremony leave early the next morning exceptional staff
Filter
Updating list...
12 - 17 of 246 reviews
Reviewed 9 September 2018 via mobile

We have been here for two nights, the hotel is very nice, confortable and clean. They have an international breakfast, there isn't Wi-Fi in the rooms, but the connection in the lobby is good. The staff, speaking a very good English,is available to help you in every situation. We suggest it to everybody.

Stayed: September 2018, travelled as a couple
Thank veronica c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AromaTeaHouse, 总经理 at Aroma Tea House, responded to this reviewResponded 10 September 2018

Thank you very much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. Our hotel is decorated in the traditional Chinese style and we have numerous unique room options to fit different purposes of stay. Besides, diners at our restaurant enjoy a wonderful, mesmerizing Rong Lake view. We believe that delicious breakfast with a fantastic scene is a great way to start your day, and we provide such services accordingly. We were think may our wifi in the room not working well, But we do have wifi in all of our room. sometimes it was not very stable. we reception can help you of this problem.
It's our responsibility to do everything to make your stay smoothly. We appreciate your time and patience to write down this review for us. Your recommendation means a lot to us. We sincerely hope that you would choose our hotel once again and we promise to provide better service next time.
Best,
Aroma Tea House

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2018 via mobile

Sizeable rooms with rather minimalistic interiors (note there are no real cupboards) and a nice little alcove to have tea or put a third bed. Our somewhat cheaper “courtyard view” rooms also look out on the lake, but were on the 2nd floor so the view is mostly obscured by the trees. Breakfast with made to order eggs or noodles and an ok selection of other items.

They offer a free of charge guided walk around the two main lakes, but the guiding is limited so did not really add much.

Staff is very friendly.

Stayed: August 2018, travelled with family
Thank pojke-fredi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AromaTeaHouse, Sabrina at Aroma Tea House, responded to this reviewResponded 27 August 2018

Dear Friends,Thank you very much for choosing to stay with Aroma tea house , your highly comment give us good encouragement, our hotel has a very good location ,Guilin is a city with a lot of Humid weather. We have also considered making wooden cabinets. But it is easy to get moldy . Sorry to bring you inconvenience .Yes, we have a tatami in all our rooms. If you are a family of three, we can make a tatami bed for free.all of our rooms are face to Banyan lake ,because out side the trees was grown fast now only the 4th floor and fifth floor can see the view, you can overlook lake view from our top floor restaurant .we are so happy that you like our hotel decoration and our service ,we are going to try our best to offer the best service to all of our guests.
We will continue to improve and hope you will choose our hotel again,thank you! Aroma tea house all team member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018 via mobile

We had tons of space in the family room we stayed in, with a great view of the lake and st. It was quiet and the air conditioner was definitely welcome after a day in the Guilin summer heat! We were walking distance to downtown and tons of restaurants and things to see and do. The hotel was beautifully decorated with interesting pieces of art and history. Highly recommend this spot when staying in Guilin

Stayed: July 2018, travelled with family
Thank Vanessa-Turista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AromaTeaHouse, 经理 at Aroma Tea House, responded to this reviewResponded 22 August 2018

Thank you very much for choosing to stay at Aroma tea house,we are happy to see that you like our hotel, our stuff. During the recently 1 year,all the rooms and the restaurant has been decorated ,the additional facilities and cultural activities will bring a memorable impression to the guests. After that,a vacation assistance team will provide personal butler service for 24 hours, we also lead the guests to visit Rong Lake and Shan Lake everyday,and supply a whole explanation for the tour。Aroma tea house aimed at adhere to the inheritance, development of Chinese traditional culture. It has been encouraging us from the past to the future. Thanks for your support and look forward to your arrival again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018 via mobile

This is a quaint hotel with a lot of character. The service is excellent. They speak good English and are helpful. It’s not fancy but absolutely sufficient. It definitely needs some TLC but the breakfast area is very nice with some good choices. The location is the best as outside of the door there is a nice area to spend the evening right along the lake with great little bars and lighted walk ways along the lake.

Stayed: August 2018
Thank Mary Ellen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AromaTeaHouse, 经理 at Aroma Tea House, responded to this reviewResponded 12 August 2018

Dear Mary,thank you so much for your kind words! We do our best to serve all guests at our hotel and we're pleased to hear that you enjoyed your stay and our service. yes our staff at reception all can speak English,every one stay with us if need help we will try our best to help the people, we have the staff work here for 24 hours. It's our responsibility to do everything to make your stay smoothly. Delicious breakfast and beautiful scenery are the beginning of a wonderful day. Thank you for enjoying our breakfast and location..We hope that you can choose our hotel again and we promise to provide better service next time. Best, Aroma Tea House all team member

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2018

The hotel pretends to be beautiful and well decorated but in fact it's dirty, plenty of dust, smelling to moist and with no maintenance. We were on the 2nd floor and we have no views of the lake because of the trees. All the hotel and specially the room smells to moist. The terrace in the 2nd floor is used by the staff to cummulate all their things and to hang clothes as well as the garden in the ground floor wich is dirty and plenty of old pots. The lift has never been clean since it was installed and its walls are plenty of scotch bands. All the cushions in the room are plenty of stains and smell to dust.
The reception staff is really helpful, they booked for us a cruise to Li river (450 RMS/pax) and a taxi to airport (100RMB, same price as if you take a taxi by yourself), they always answer the emails and speak good english. For those who don't like to be alone, they have various group activities, some of them free.
The restaurant in the top floor has good views and breakfast is correct for westerns, but nothing special.
They don't ask for deposit (it's great not to be treated as a thief at the arrival).
Free wifi and boiler in the room (but no tea/coffee, sugar or milk) and NO FRIDGE, even with 33ºC outside!!

Room Tip: If you want to see the lake, ask for an upper floor room.
  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Service
2  Thank mininani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AromaTeaHouse, 总经理 at Aroma Tea House, responded to this reviewResponded 31 July 2018

Dear guest,
Thank you for choosing to stay at Aroma tea house .We are happy to see that you like our restaurant view and our breakfast .We try our best to help you during you stay at our hotel.
Since our hotel style are traditional, old, Chinese style .The style of Chinese buildings is looks darkening,we will clean everyday ,it is not dirty,maybe let you feel no maintenence .
All of our rooms are face to the lake ,just because of the higt tree ,noly the fourth floor rooms can see the lake view .
All of our furniture and ornaments are solid wood,It's the wood taste, not the smell of moldy.
The tatami mats are at the edge of the windows, with water stains on it.
There is a fridge at the reception ,all the guest can use it .
Thank you for your suggestion, I wish you a happy life.
Aroma tea house all team menbers

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews