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“Probably the Best Option in Guilin” 4 of 5 bubbles
Review of Shangri-La Hotel Guilin

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Shangri-La Hotel Guilin
Ranked #2 of 602 Hotels in Guilin
Certificate of Excellence
Chicago, Illinois, United States
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Probably the Best Option in Guilin”
4 of 5 bubbles Reviewed 11 June 2014

Nice hotel with a view from most rooms. After driving into Guilin this looks like it could be the best option for staying in the area. We did a boat tour in the area. The room was big and the food was buffet style with western options which was great.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jessloren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,025 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (207)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Shanghai
Level Contributor
133 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

Stayed here for a meeting in June. Well maintained property. Good breakfast. Excellent gym. Not much else can say. Made a good base for exploring the rest of the city but can relax and eat Western food when burnt out.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LiangShanBo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

Typical shangri-la, nice landscape with supermarket near by. Staff can be better trained to be more knowledgable outside their domain of work.

Outdoor pool was closed for renovation but indoor pool was nice.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank mwk-l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 2 June 2014 via mobile

We have stayed 2 nights over the dragon boat weekend, unfortunately the outdoor swimming pool was closed which made our stay a little less pleasant as the reason we've booked was to have the kids enjoying the pool after 2 days of hiking to see terraces and other places around. The room was very good, service quite good, food and beverage poor for a five star. Overall price for value okay, but definitely standard definitely below average Shangri La.

Stayed June 2014
Helpful?
Thank Nicola C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danbury, Connecticut
Level Contributor
89 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

We had a good stay at the Shangri-la hotel. The hotel itself is beautiful and the service was very good. We stayed in a Horizon River View room which was beautiful, clean and well designed. The breakfast buffet in the Li Cafe was pretty good, but the buffet dinner could have been better. The Wu bar was great. Alice, the bartender and server, was fantastic and should be commended on her outstanding service, wonderful personality, and ability to help make your stay a pleasure. We had a really nice time at the Shangri-la and would return here if visiting Guilin in the future.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wolfgirl61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Budapest, Hungary
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

Nice, clean hotel by the Li River. Nice garden, breakfast is good. We had a really beautiful view from our room. Service was ok, dinner was very tasty. Unfortunately the hotel was under constraction, so there was some noise at night too.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Etelka F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

The hotel is beautiful, new and spacious. It wasn't too far from the city centre (free shuttle available but we didn't use it) and an easy drive to the local sightseeing spots. The location might not be as convenient as some of the other hotels but it is definitely the only true 5 star hotel in the area in terms of accommodation and décor (we had a couple of meals in the Sheraton and also walked into the LiJiang Waterfall Hotel for a brief rest and neither hotel even came close to the Shangri-La's decor). The weather was too cold at the time for the outdoor pool to be open but it looked like it would be fabulous in the summer. The gardens were well tended and there was a little playground as well.

We had big and comfortable rooms with a great view overlooking the gardens, river and mountains. They were also able to accommodate our request for connecting rooms. However, there is no turn down service which I found odd but because I had read about it in previous reviews wasn't surprised.

The general F&B manager and the manager at Shang's were both very helpful when we told them of our daughter's nut allergy. The food at Shang's was good but the buffet breakfast and a la carte lunch was mediocre compared to other Shangri-La's.

We found all the staff to be friendly and helpful and enjoyed our stay.

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank blueglass22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La Hotel Guilin

Property: Shangri-La Hotel Guilin
Address: No.111 Huancheng North Second Road, Guilin 541004, China
Region: China > Guangxi > Guilin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 602 Hotels in Guilin
Price Range (Based on Average Rates): £
Hotel Class:5 star — Shangri-La Hotel Guilin 5*
Number of rooms: 439
Reservation Options:
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