We stayed at this Hotel for 2 different nights. The rooms smell of dampness, furniture old & shabby, bathroom dirty, Breastfast was Ok but food was cold as the lids of the buffet dishes were opened. Horrible reconstitued juice. They charged 5 yuen for each bag per day stored at their Hotel as we were going to Longsheng & didn't want to drag all our bags along. Internet is not free. On the morning of our second night, we were rushing to the airport, the reception at the front desk demanded us to pay 20 Yuan for the coffee which they stated that the packet was opened. We arrived at he Hotel late the night before & had to leave early the next morning. We never touch the coffee pack. I did noticed that the coffee pack, stored on top of the shelf above the electric kettle, was wrinkled when we first checked in. Our tour guide asked them to check with the cleaner again to make sure that it was our room they found the opened coffee packet. However they took a long time & said they couldn't find her. As we were rushing to the airport & unable to wait, our tour guide pay them 20 Yuen. We were embarrassed about the incident as the accusation is bad with no witness. We gave over 400 yuen tips to our good tour guide & over 200 yuen to our driver, so 20 yuen is peanut. We had such a bad experience with this Osmanthus Hotel that it spoilt our trip. We'll never stay at this Hotel again.
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- Also Known As:
- Osmanthus Hotel Guilin