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“Nice visit!” 3 of 5 bubbles
Review of Osmanthus Hotel

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Osmanthus Hotel
Ranked #242 of 605 Hotels in Guilin
Level Contributor
3 reviews
“Nice visit!”
3 of 5 bubbles Reviewed 17 April 2014 via mobile

We stayed at the Osmanthus hotel for two nights. Central location and nice view. The personnel was friendly and the people at the front desk speak English. It seems that they have taken on board the feedback from previous guests. Nice breakfast in separate area. Over all over expectation.

Stayed April 2014
Helpful?
Thank Lovisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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98 reviews from our community

Traveller rating
    6
    22
    44
    13
    13
See reviews for
16
26
3
3
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Bolton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 23 March 2014

This hotel is not great. There is no Wifi, and the computer provided in the bedroom did not work properly. The hotel is in poor condition, with wallpaper peeling off the outside walls. The only good feature was the view. The breakfast was not very generous (although this may be different in high season when there is a buffet, I think). Laundry prices extortionate.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BeccaLouiseG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Te Awamutu, Waikato, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 23 January 2014

This hotel was part of my 16 day China tour package with 3 star hotels visiting Beijing, Harbin, Xian, Shanghai and Guilin. Large very cold and uninviting lobby. I was to stay here for 4 nights but begged to be moved after 2 nights. There is no WIFI anywhere, and as I had a new computer could not even use their lanline. They offered me the use of their computer in the business centre which ran Windows XP - so slow. There was no choice for breakfast - you just ate what they gave you whether that was Western or Chinese. Dining staff appear hostile and yell at each other in front of clients. Cleanliness not that great. Pool was dirty but it was winter.
Excellent location - for food and shopping within five minutes walk and great views of the river but nothing much else to recommend. There was usually a staff who spoke English but this is not an international tourist hotel. Does not cater for Westerners.
Not only would I not recommend this hotel but I would warn others to give this hotel a miss.

Room Tip: Ask for a room with a different address.
See more room tips
  • Stayed January 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Topsey U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed 21 January 2014

We travelled here as part of an organised tour and we were a little skeptical after reading previous reviews. We were right to be concerned, I've not stayed in a hotel like this before. The reception staff were rude and made no effort to help us out or appear remotely friendly. We were given our key card and sent to our room. On the walk to our room, we noticed the ceiling was mouldy and there were holes in the ceiling in the corridor! I didn't feel safe at all in this hotel, there were too many dodgy-looking people hanging around outside the rooms. On walking into the rooms, there was a fusty mouldy smell, poorly decorated interior with wallpaper peeling off the walls. The view was terrible, we'd been given a river view, but before seeing the river, you see the horrendous disused pool and a battered hotel sign. I would not recommend staying here, luckily we could escape after one night.

  • Stayed January 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank anna-marie26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 13 November 2013

There was nothing wrong with the hotel in that the rooms though shabby were clean and reasonably comfortable. The reception staff neither looked at us or greeted us on check in - they spoke only to our guide. The 'Western' - and apparently compulsory dining room for western guests - was similarly staffed with hostile staff. The breakfast, unchanging, was fruit, 2 fried eggs, cucumber and tomato and plenty of bread/ toast. My overwhelming impression was that the hotel does not like or want Western 'guests'. I would not return to this hotel despite it's reasonable cost and good location.

Room Tip: Go to a different hotel
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  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank nandi2434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 8 November 2013

We stayed here for 2 nights as part of a package tour. The location was great - view down the river from our room, walk along the river to a great local produce/ meat markets as well as plenty of shopping. The room was very average - but adequate for a short stay. The swimming pool looked as though it had not been used in some considerable time.
Our first banquet dinner on the second floor was very ordinary in a grubby dining room, but the next dinner was served downstairs in much more pleasant surroundings.
OK for a short stay

Room Tip: Not sure if all the rooms had a river view - but it was a pleasant outlook, and worth asking for.
See more room tips
Stayed October 2013, travelled as a couple
Helpful?
Thank Aushol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 November 2013

We got in late, due to a delayed flight from Shanghai. The hotel seemed pretty basic, the beds were hard but the room seemed clean. We had to be up and bags packed and downstairs by 8 to check out and go to breakfast. We will get picked up at 8:30 for our river cruise.

  • Stayed October 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Evalyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Osmanthus Hotel

Property: Osmanthus Hotel
Address: No.77 Zhongshan South Road, Xiangshan District, Guilin 541002, China
Region: China > Guangxi > Guilin > Downtown , Downtown River-view Area
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #242 of 605 Hotels in Guilin
Price Range (Based on Average Rates): £
Hotel Class:3 star — Osmanthus Hotel 3*
Number of rooms: 212
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Also Known As:
Osmanthus Hotel Guilin

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