We stayed for 3 nights recently. Overall, it was a very disappointing stay.
1. One side of the hotel is next to a loud bar with loud music after 12am everyday. The hotel staff initially refused to change our room to a quiet one.
2. Once pressed, they changed us to a “smoking” room even we explicitly request a non-smoking one.
3. We used the concierge to simply book two show tickets (Impression Liu San Jie) for individual. But we were somehow eventually sent to a big dis-organised tour group. We had to wait for late comers and queue for nearly an hour. If we chose to buy our ticket at the door by ourselves, we could just go in directly without queuing with the tour groups and the tickets are actually cheaper.
We contacted the staff later to complain. We only received a superficial regret without any goodwill or compensation. Stay away with this hotel.
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- Also Known As:
- Lijiang Waterfall Guilin
- Hotel Lijiang Waterfall