Turned up at 5:30 and was taken to our room of which had heavy construction outside. We immediately called and complained about the noise and asked for another room. We had to wait 45 minutes and the replacement room was horrible. Downsized instead of a king sized bed they put two singles together. I said that it wasn't good enough and proceeded to the front desk to get a refund and go somewhere else. The assistant manager told me that I had been at the hotel for over an hour and that I would be charged the full amount. I asked to see the manager of which took another half an hour to appear. I was then taken to another room that was above the laundry but assured the noise only lasted until 12pm. I said
enough and I said I wanted a refund (this time the manager said it would be done and then asked I pay 8rmb for the coke I had from the mini bar lol.
Two and a half hours later and I'm on my way to another hotel.
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- Also Known As:
- Huaqing Aegean International Hot Springs Resort&Spa China/Shaanxi