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“Good hotel but lacking in some areas”

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Tang Dynasty Art Garden Hotel
Ranked #44 of 2,658 Hotels in Xi'an
Reviewed 19 May 2014

Our family of 3 stayed in a family room. It is spacious but the lay out is a bit strange, as there is a elevated part in the room with mats on it. Chinese style, but it kind of feels like a wasted space. The grounds are beautiful. Location is good but it is far away from the city walls (about a 20 minute taxi ride). The hotel was hesitant to help us find a taxi to get to the centre, as they said a taxi would be hard to come by.
Our room, number 8818, was adjacent to room 8817. On Sunday mornings room 8817 turns into a room where a Christian church gathers to celebrate Sunday mass. So, at 7:15 we were woken by some one trying to play the piano. This went on for more than an hour and then turned into a loud service. Of course we were not there to stay in our room, but being woken on Sunday at 7:15 because of this not acceptable in a hotel that claims to offer a certain standard.
Breakfast was good but quite basic.
There is no option to get refreshments/coffee during the day.

Room Tip: Avoid Family room 8818 on weekends if you do not want to be woken by a Christian mass early in the m...
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  • Stayed: May 2014, travelled with family
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1  Thank Irenere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 May 2014

The hotel is made up of several buildings built around lovely large courtyards, in the traditional Tang Dynasty style. The courtyards are green and well-treed with ponds and include plenty of sitting areas.

Although modern, our room featured ‘Chinese’ style furniture, fixtures and finishes. The room included a desk and computer with wifi access, as well as a small sitting area with fridge/minibar etc. The beds were comfortable and I enjoyed the large shower room.

Most of the staff wear traditional style garb and were friendly and helpful enough. Some of the reception staff spoke English and the check in process was easy.

We had dinner in the restaurant one evening and while the food was good, it was expensive. Also, there was only one lady on staff that night and she spoke no English. That made things a little more complicated but we were able to order by the picture menu on their iPad. There are no western options. Not a problem for us, we enjoyed our meals.

Breakfast, which was included in the rate, featured western and Asian offerings. The western breakfast was an odd combination of some cereals, some cold meat, sausages, bacon (sweet) bread, eggs, fruit etc. There was certainly something for everyone but it wasn’t the best meal of the trip.

The location is great, outside the busy commercial city centre. There is a pedestrian area right next to the hotel, with plenty of little shops and food stores (including some western takeaway like Pizzahut). The area is bustling at night and in the morning locals come to do Tai Chi.

We travelled with two boys aged 7 and 10 and I would definitely recommend the Tang Dynasty Art Garden Hotel as a family experience.

Top Tip: Get back to the hotel by 5or6pm, and you can enjoy the live traditional music in the courtyard, if the weather’s good. It’s a nice way to unwind after a busy day.

  • Stayed: April 2014, travelled with family
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Thank Oz4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2014

We'd rate this a 3 because it was a little funkier--smaller rooms, faintly musty smell-- than other hotels we stayed in--I (Julia) liked it better (4) than my husband ( Rick,the official tripadvisor member) because it was two stories and built around courtyards--beautiful trees in them and except for the fact it was raining, where I would have hung out some. It was cold in our room because of the rain and the heat being off, but they brought us a space heater which both warmed us up and got our wet clothes dry.

Also there's interesting stuff around it. About 7 minutes fast walk away there is the Great Goose Pagoda (make sure you go see it) and the huge "all day mall," a modern area with both Pizza Hut kinds of places, stores, Chinese restaurants festive locals ate in, dancing in the park (line for young people, a kind of stylized ballroom for older) to do or to watch. I am very slow walking (it would have taken twenty minutes to walk there at least) so my had the brainstorm of taking the hotel wheelchair so we could zip down and enjoy it a couple of nights. I also think the hotel and the area would be fun for families with kids.

Room Tip: facing courtyard, probably second or third courtyard, not the first one
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  • Stayed: March 2014, travelled as a couple
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Thank 10Rick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

The hotel was in a great location to walk around, lots of sights and restaurants within minutes. The grounds and hotel were in a very traditional style. The room was quite large and the bed was super comfortable. They even had a computer in the room. The breakfast was not very good besides the coffee making machine. One complaint I have was the amount of smoking in public areas. I know I was in China, but smelling smoke while I eat breakfast is not something I enjoy. We looked at the restaurant but it seemed a bit expensive for Chinese food. The walls were a bit thin and I felt like I could hear a lot going on outside our room. Overall for a quick stay it a good place to stay.

Room Tip: Get a room not on the main walkway, get one tucked into the hallway. Will probably eliminate some no...
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  • Stayed: April 2014, travelled as a couple
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Thank mjackson33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

We loved this hotel, despite the room being the smallest of our entre trip and the bathroom was in need of a refurbishment. The grounds are spectacular and we loved the room facing onto a courtyard as we were able to sit on the terrace and take in the view. The staff were lovely and the breakfast was good. We particularly enjoyed the location as we were at the foot of the Big Wild Goose Pagoda and the free, evening water and light show was out of this world. Local parks were delightful for an evening stroll and the food court across the road meant we were spoiled a choice. We would thoroughly recommend this hotel.

  • Stayed: April 2014, travelled with family
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Thank Vanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014

I chose to stay outside the hustle and bustle of the walled city. Tang Dynasty Garden is a beautiful oasis with lush courtyards, fish ponds and a view of the Big Wild Goose Pagoda. My emails with the hotel were answered promptly and clearly. Information in Chinese about how the reach the hotel by taxi was emailed before our arrival. Check in was smooth. English is not widely spoken here but a few employees know enough to communicate.
The rooms are not perfect. There's some peeling paint and the beds are a little hard, but what this hotel lacks in its condition is more than made up by its character. You could feel like you are living back during the Tang Dynasty with some staff dressed in imperial garments, musical performances in the evening and tranquil gardens. Ask for a room that opens up into the courtyard, otherwise your room will face the street. For those who need it, free in room wifi and an in room computer is available to stay connected. Our teenaged sons reported a smell of sewage from their bathroom but our room was fine.
The location is 4-5 kms from the walled city, easily accessible by taxi ( around 15¥ metered) or bus. Currently there is no Metro station nearby but they are hard at work building a new north to south line.
There are a lot of restaurants within a 10 minute walking radius north, south and west. This area seems to really come alive in the evening and at night (8:30 or 9:00) there is a fountain/light show to music in the north plaza.
Breakfast is included (they will give you a breakfast voucher at check in) and has both western and Asian food. Not the greatest tasting but certainly adequate to get you started for the day. I'm happy with the decision to stay at the Tang Dynasty Garden Art Hotel.

Room Tip: Get a room that opens up into the courtyard, otherwise you will back onto the street or pedestrian m...
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  • Stayed: March 2014, travelled with family
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Thank lightningboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

We wanted to spend three days in this hotel, which came recommended, but I guess the positive postings here are fake or bought.

We were told, our booking was some kind of misunderstanding, the offered discount (30%) could not be offered anymore, so it was abt. 1.000rmb/night.

It's always bad to change hotel at the same day, but almost hopeless at chinese new year.

So we checked the room, which had a poor bathroom, pretty basic interieur, loud, as all rooms facing courtyards which are open to everyone.
Not pleasant at all.

Overall impression: it seems very much like a state-run hotel, lack of maintenance, staff speaks very little english if at all - the sign said it: 'foreign tourist receiving'.
While I was looking for a restro, I bumped into breakfast room and woke up the staff sleeping on the tables and chairs.

We disliked this place so
much, we rather spent twice the money and a lot of time to find another place to stay than staying here for one night.

  • Stayed: February 2014
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3  Thank Vielreisende R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tang Dynasty Art Garden Hotel

Address: No.6-1 Furong East Road, Qujiang New Area, Yanta District, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#3 Family Hotel in Xi'an
#7 Business Hotel in Xi'an
#40 Luxury Hotel in Xi'an
#52 Best Value Hotel in Xi'an
Price Range: £76 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tang Dynasty Art Garden Hotel 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Tang Dynasty Art Garden Hotel China/Shaanxi

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