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“Great location poor rooms”
Review of Bell Tower Hotel

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Bell Tower Hotel
Ranked #76 of 2,692 Hotels in Xi'an
Reviewed 13 July 2013

Fantastic location in the heart of the downtown area BUT like many others we found the rooms sub standard. Despite our floor being "non smoking" people including the employees were smoking in the corridors. Our rooms stunk of smoke. On the up side the ac kept the room cool and breakfast was quite good.

  • Stayed: July 2013, travelled with family
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1  Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 - 184 of 933 reviews

Reviewed 23 June 2013

Although the location is fantastic, the hotel, rooms and towels smell smoke (even in the upgraded room with view to the tower - of course I'm talking about a non smokning room). Mattress was not very comfortable, seemed old. Breakfast was ok and for a fair price. I wouldn’t recommend for more than 1 night. I believe there are much better possibilities in the neighborhood.

  • Stayed: June 2013, travelled with friends
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2  Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2013

The Bell Tower Hotel is well located in the centre of X'ian and of its type of big impersonal hotel it is okay. We had to provide our credit card details as deposit for any extras over and above our pre-paid package. We checked out very early in the morning and provided our credit card details to void our deposit. Our account has never been credited with the deposit amount despite phoning and writing to the hotel - beware.

  • Stayed: April 2013, travelled as a couple
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3  Thank valeriebeatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2013

I booked a package trip to Xian for my wife and two children. The location of this hotel is fantastic and the staff was friendly however the room that we were provided was absolutely terrible. Firstly the hallway on the fifth floor smelt like rotten rubbish, enough to make you dry retch when walking along it. We then walked into the room which was supposed to be non-smoking but the smell of stale and fresh smoke was overpowering. Even though we had booked a room for 2 adults and two children we were given a room with three single beds. After some discussion with the staff they gave us an additional single bed, which was jammed in at the base of the other beds. We then proceeded to give the kids a shower and noticed that the towels all stunk of cigarette smoke. How could this be fresh linen if you have to check out in the morning? When we finally went to bed we looked up at the ceiling to see at least 6 squashed mosquitos dead on the ceiling. In hindsight we should have refused to stay there and gone to another hotel but as we didn't know how much we paid for the room (as we purchased a flight, hotel tour package) we had no idea what our options were. Xian is beautiful; the staff that booked our tour was great including the driver and guide. But please do not make the same mistake we did by not staying in a recognized hotel. PS Warriors are amazing

  • Stayed: May 2013, travelled with family
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1  Thank Aaron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

If you want to stay inside the old walled city (and why wouldn't you?) this is the only real choice. The hotel is good value, given the perfect location bang in the centre of town, with clean, comfortable rooms and a choice of in-house dining (which we didn't use - the nearby options are great). They also have an on-site branch of CITS tours, which we used to book an excellent day trip to see the Terracotta Warriors, et al. There is still a slight 'state-run' feel about the place, which is perhaps down to the fact that they'll never have to try too hard to win custom. The best example of this is their strict, non-negotiable policy of one tea bag per room per day! Hard to believe in any decent hotel, but whoever heard of rationing tea in China? A silly thing which lets them down, made worse by the fact that they still give away more expensive but less useful items like toiletries and a new toothbrush each day!

Room Tip: Stock up on tea-bags from wherever you stay before here!
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  • Stayed: May 2013, travelled as a couple
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Thank Nathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2013

You get what you pay for. It's not the best if you are used to a particular standard but the people are great very friendly and helpful. It wasn't what I was expecting the room s very small and old but gives you a taste of china. Wifi is free but Only works in lobby. Although I have given this a low rating I should stress there isn't anything wrong with the hotel it's probably a 2 star hotel and I would have liked something a little more upmarket . It's an okay choice.

Stayed: May 2013, travelled solo
Thank Kemi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

This is the hotel to stay, right in front the is the Bell Tower and a 2 minutes walk is the Drum Tower. At night the illumination give a nice view of the place. Also there is a lot of restaurant close by. The wall is at 20 Yuan by rickshaw or taxi or a 30 minutes walk.

  • Stayed: May 2013, travelled solo
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Thank Claude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bell Tower Hotel

Address: No.110 South Street, Beilin District, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#28 Spa Hotel in Xi'an
#60 Luxury Hotel in Xi'an
#71 Best Value Hotel in Xi'an
Price Range: £31 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bell Tower Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Bell Hotel Xi An
Bell Tower Hotel Xian
Bell Tower Hotel China/Shaanxi

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