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“Grand Noble was Grand”
5 of 5 bubbles Review of Grand Noble Hotel

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Grand Noble Hotel
Ranked #12 of 2,550 Hotels in Xi'an
Grand Rapids, Michigan USA
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Grand Noble was Grand”
5 of 5 bubbles Reviewed 27 June 2010

Stayed for one night in Xian at the Grand Noble Hotel while visiting the Terra cotta Warriors. The hotel is within the city wall and is a 5-star property right in the heart of the city. The ancient bell and drum towers are only a short walk form the hotel and there are dozens of shops and restaurants right out the front door. Room was immaculate, spacious and very comfortable. Free internet access was appreciated as this is how I was communicating with home. The restaurant served a wonderful buffet for breakfast with both Chinese and Western foods. Dinner buffet was very good as well. I highly recommend this hotel and would stay there again in a minute.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRTraveler07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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803 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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  • Chinese (Simplified) first
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  • English first
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English first
Shanghai, China
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 12 June 2010

I have to admit when booking this hotel I was little worried from the past review. I booked on line myself. My daughter and I were traveling without a tour. We wanted to experience and see China without seeing what the tours want us to see, you know the factories where you buy the stuff they want you to buy and see.

We arrived early off the train and where allowed to check in and take a shower after a long night train from Beijing. We were greeted by very friendly knowledgeable and professional staff. We were assisted to our room with our bags. The room was tastefully decorated. and extremely clean. There was a room safe in the closet which we used. After we made ourselves at home and cleaned up, the concierge arranged a driver for us to take us to the sites we wanted to see. We had a great night sleep and with our room came a breakfast buffet. It was amazing...had both western and Chinese fair was incredible and what I would expect from a hotel of this caliber. After breakfast we returned to our room to relax a little bit before check out. Check out went smoothly and we were able to leave our bags at the concierge until we were ready to leave on the 5pm train. We left the hotel about 12:30 to walk around at which point not even 20mins later my daughter was robbed of her money belt. The only thing in it was her passport. We ran back to the hotel and Paul Zhang, Guest Relation Officer, immediately sat us in the bar got us a drink and went to call the authorities to find out the procedure. He was back in 10mins and we were off to the local police dept to make out first report, Mr. Zhang translated for us, After we had our report we had to go to another police station that was a different level of government and Mr Zhang arranged for a cab and help us with the paper work there. We were back at the hotel by 3pm and we had a drink in the bar and Paul got us a cab to the train station. We arrived at the train station on time. He spend his whole afternoon assisting us, a guest who have checked out, the staff at the hotel were wonderful. Everyone was trying to help us with this very stressful situation. I don't think we would have been able to get everything done with out his assistance not to mention getting to our train on time.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank pam528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
perth australia
Level Contributor
30 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 20 May 2010

we were booked in here by our travel company. We looked this hotel up on trip advisor and found that the lastest reveiw was from 2008 (and not very complimentary) as you can imagine we were a bit worried as to what we would find. On the way from the airport our guide explained to us that it had just been refurbished. We were pleasantly surprised with the hotel. The entrance is spacious and well furbished, desk service and staff excellent.
The rooms although not overly large were very good and well set out.
The hotel itself is close to some good local eateries, shops and supermarkets.
No complaints with breakfast. The guys at the door could not do enough for us.
Would recommend this hotel

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schnubble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 bubbles Reviewed 28 April 2008

A group of four of us spent a week-end in Xi'an arriving from Shenzhen Friday afternoon leaving Sunday afternoon. The first evening we went out for a meal and drinks and returned to the hotel after midnight. We had adjoining rooms, I went to bed and our friends had problems opening their room door. After a few attempts they sought the help of the Assistant Manager, who eventually corrected the problem. The following night we returned to the hotel at about 10:30 pm and decided to have a drink in lounge. The ladies declined a drink and went to the rooms. Within 10 minutes they returned, my friend’s partner was shaken, she had found one of the hotel staff in their room who hurriedly placed his hands in pocket. When questioned stated that he was checking the room and left the room. On checking their bags they found 900 RMB missing. After discussions we requested to speak with the Assistant Manager and requested to view the CC Cameras. Suddenly the AM decided to speak to his staff about the incident, one member of our party could speak Chinese and questioned the AM in his own language. The AM excused himself to question his staff and almost instantly the money mysteriously returned to it's rightful owner with a request the incident not be taken any further as the money was returned. The incidently the same person who corrected the situation was the person who was found in the room. It should be noted that there isn't any document safes in the rooms.

  • Liked — It was inexpensive and rooms where available.
  • Disliked — dishonest staff
  • Stayed April 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
5 Thank ChinaGaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Darwin, Australia
Level Contributor
188 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed 6 March 2008

Reception were effecient but we did have a Chinese speaker.
Rooms were clean and did not smell of smoke unlike some other hotels.
Breakfast - a large selection was available, Western, Chinese and Japanese, no problem with the quality though occasionally when several tour groups were in, seating was a problem. Did dine there once for dinner, and the menu caters for all tastes though some western dishes had chinese additions which did not suit it.
Good location.
Some staff spoke English. Their business centre organises bookings but not sure if they spoke English as that was handled by our Chinese speaking member.
They offer foot and back massages (was a new service just started that month) went for a foot massge, the masseur was small but she had strong muscles!
We went on a tour using their driver, he gave a running commentary with no problems but at the Underground Warriors he pushed us past the sellers stores near the entrance when we wanted to have a look at what was offering. The place he took us to lunch was lousy, food average but dearer than the meal we had at the hotel with silver service and air conditioning. Found at the Shanghai airport the same canned drink at 1/3 price this restaurant charged.

  • Liked — Good value for the price
  • Disliked — Nothing
  • Stayed July 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
1 Thank LsBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Island of Malta, Malta
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 18 November 2007

Excellent location on the busy main street.
We were not very impressed with breakfast, infact it was the least favourite of the other 3 hotels we stayed at in China. Room service was good though.

  • Liked — location
  • Disliked — breakfast
  • Stayed August 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank fabiensf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 15 October 2007

We stayed at this hotel as part of a China Odyssey Tour. The location was ideal right in the city center, a few minutes walk to the Bell Tower. The hotel itself fine but is due for a fresh coat of paint as everywhere was a bit dowdy. Having said that the rooms had all the necessary facilities, including hair dryer & cable TV, and everything worked well.
The breakfast buffet provided western and chinese food and as a nice touch had town plans printed on their place mats, which were very useful.

  • Liked — location
  • Disliked — decor
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank suki49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Noble Hotel

Property: Grand Noble Hotel
Address: No.334 East Main Street, Beilin District, Xi'an 710001, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#10 Spa Hotel in Xi'an
#12 Luxury Hotel in Xi'an
#20 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Grand Noble Hotel 4.5*
Number of rooms: 428
Reservation Options:
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Also Known As:
Royal Garden Xi An
Grand Noble Hotel China/Shaanxi

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