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“Dated hotel....”
Review of Xi'an Motel

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Xi'an Motel
Ranked #599 of 2,578 Hotels in Xi'an
The Netherlands
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Dated hotel....”
Reviewed 1 August 2011

This hotel is dated, and old...
My room was far from clean and stinking from cigarette smoke...
The furniture was old and broken the pillows dirty...
The breakfast was a buffet western food a little and chinese also
not the best....
It's locaction is at a mainroad, outside nothing to see only shops with
a lot of mobiles and other electric things..
If can skip this hotel and look a little further,,
The swimmingpool is inside at the back ,small and old.. there was also a
little massages/spa going on with some ladies there ??
Greetings A.P.

  • Stayed October 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ronin080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

Traveller rating
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    11
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Salem, VA
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2011

They say that the hotel’s lobby is usually a pretty decent indicator of the caliber of hotel in which one would be staying. Based on the lobby of the Xi’an Hotel, one would expect a wonderful hotel experience. My stay was anything but wonderful.

I’ll give you the good, the bad, and the ugly. First, the good – hotel staff were friendly, the lobby is a nice and good meeting place, and the hotel is in a nice location. The bad – I don’t think I got more than a total 3 hours of sleep during my two night stay. The air conditioning is shut off from 11 PM to 7 AM. July in Xi’an is very hot and with no way to even open a window the room was miserably stuffy. The water barely trickles out of the shower. Now for the ugly – that water that trickles out of the shower was dingy brown and you can hear anything, I mean anything, that’s going on in the bathroom of the next room. Yuck! If you can afford it, stay somewhere else.

  • Stayed July 2011, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SalemVA_Snorkeler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Xi'an hotels

Ohio City, Ohio
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2011

This hotel was selected for us by someone else, so we had no idea what to expect, and being with a group could not change our hotel. The rooms smelled, carpet was extremely old and dirty, the bathroom was small. When we arrived the toilet didn't work. Also, the mold in the bathroom was out of control. The water from the shower flooding the bathroom was such a normal occurance, it had rotted all of the moldings and door. We asked for an ironing board and it came, however it was old and leaned down approx. 5" from one end to the other. We had to iron everything on an angle! The legs were all bent up. The bed was as hard as a rock. After we showered we went down to eat breakfast. The upstairs Chinese breakfast is included in the room price, but did not look appealing, so we went to the American downstairs. We had to pay for that one, but once sitting down realized we had made a mistake, as the floors were very dirty and the food looked like it had been sitting for quite awhile. We went to order an egg to be cooked and the pan and cooking plate were very dirty. We decided to just have coffee, but when it came it was like charcoal and luke warm. We decided that we were not hungry and went up to the room to leave. Needing to use the restroom before we left we noticed a black bug on the floor. We called our neighbors over to see what they thought it was. They all thought it looked like a scorpion. We are campers and travelers, and have stayed in a variety of hotels, B&B's and camping areas and have never stayed in such a flithy place. I would never let anyone consider this hotel !

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mlween
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 30 June 2010

Our host reserved rooms for us in this hotel as it was close to their office and we would not be required to commute for longer distances. A state of the art facility this hotel has many number of rooms of various categories, car parking facility ,pubs and bars, discos, children entertainment facility, gym, pool. The food quality is good and you get a vast arey of food delight at your dining table.

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kamran_kharbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chertsey
Level Contributor
130 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 21 January 2010

This hotel is trying to pretend to be something it isn't. Rooms are adequate. Bartar like hell at the stalls inside hotel. Food is dire

  • Stayed January 2010
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank padington_bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnshire, England
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 30 October 2009

This review is part of our tour of China which we booked and arranged through China Direct (www.chinadirect-travel.co.uk) and travelled during 12th to 26th October 2009. Part of the package was that we always had a tour guide and taxi at our disposal, were met at all our destinations, transported to hotels and also then picked up and taken to points of interests, railway stations and airports. Not knowing any Chinese, we found this service absolutely brilliant in a country where English is not widely used or conversation is extremely difficult in the majority of situations.
We stopped for 2 nights at the Xi’an Hotel, 58 North Section, Chang’an Road, Xi’an, arriving early evening. First impressions were that it appeared to be a reasonably good hotel and that for all intent and purpose looked good for its 4 star. However, in our view it let it’s self down badly on the state of its bathroom/shower-room. On entering the room there was an overbearing smell of damp, mould and drains. On closer inspection the seal around the shower cubical was totally rotten and covered in slime and mould, it no longer created a proper seal and allowed the water run out under the shower screen flooding the bathroom floor making it impossible to dry your feet unless you stood on the toilet. The drains were gunged up with heaven only knows what and it smelt disgusting. Furthermore the combination tap to the sink was extremely loose and the whole assembly could be swivelled 270degrees.
We found all other aspects to the hotel to be satisfactory plus it was reasonably modern, clean in all the public areas and all the staff to be courteous, polite and efficient. However, on our way out for an evening meal, I pointed out the bathroom problems to the frontdesk, they did not seem unduly concerned and sent a cleaner up to mop the floor, dry out the room and also change the towels. Nothing was ever done to rectify the leak, smell or tap. As we were only there for another night and were hardly ever in our room anyway, we put up with it as I thought to difficult to explain why I/we were still dissatisfied.
The Hotel is a short distance from the old town centre but you may wish to get a taxi especially at night. We tried to flag down a taxi for about 30 minutes and the only one that stopped could not understand us – not his fault but it maybe a good idea to get someone to write down in Chinese where you would like to go and you won’t suffer the same fate as us. We went back to the hotel later that evening and had a meal and a drink or two in the 24 hour restaurant. The staff members here were very good and they made us feel very welcome and the meal was very good and not too expensive.

  • Stayed October 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NickGrimshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 October 2009

The least pleasant of the three hotels I stayed in during my China trip. Small room with basic furnishing. Corridors and rooms smell of cigarette smoke. You practically have to hop over the toilet bowl to get to the shower. Slippers are paper thin and safety hazards when wet. Breakfast was not great.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roamabout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xi'an Motel

Property: Xi'an Motel
Address: No.58 Chang'an North Road, Beilin District, Xi'an 710061, China
Region: China > Shaanxi > Xi'an
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#95 Luxury Hotel in Xi'an
Price Range (Based on Average Rates): £
Hotel Class:4 star — Xi'an Motel 4*
Number of rooms: 538
Reservation Options:
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Also Known As:
Xian Hotel Xi An
Xi'An Motel China/Shaanxi

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