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“Good Hotel Good Facilities”
Review of Jianguo Hotel

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Jianguo Hotel
Ranked #33 of 2,578 Hotels in Xi'an
Kent, United Kingdom
Level Contributor
158 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good Hotel Good Facilities”
Reviewed 25 November 2013

We stayed here as part of a tour of China, we were impressed overall with the staff and rooms.
I think the outside could have done with an update so it looked as good as the interior.
I recommend this hotel if you staying in Xian

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Simon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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438 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Bury, United Kingdom
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 October 2013

Nice hotel overall staff friendly and helpful and we had little difficulty communicating with them.All you needed was in the large bedroom slippers dressing gowns toiletries etc. Only downside to the room was the shower which needed an in depth clean it was a little bit tired but worked O.K.
Hotel dining room was well laid out offering one of the best seafood buffets I have experienced, (which I thought was reasonably priced) there is also a good selection of European options again staff were very friendly. Would recommend this hotel if in Xi'an China.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank naffBury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hangzhou, China
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 September 2013

1. quite near by xi'an train station, like 10mins drive, around 13rmb.
2. front desk workers need to improve smile more.
3. indoor swimming pool, a little bit small for over 7 people.
4. buffee is worth the price. nothing realy special.
5. there is a travel agency, it's easier for looking around xi'an, you can follow group or hire a private driver with a reasonable price.
btw, the bathroom has poor drain.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mswenzhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baughurst, United Kingdom
Level Contributor
164 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 5 September 2013

This is a very nice if large hotel.

Rooms are large and clean and everything worked as it should.

The staff were helpful and attentive. We enjoyed the meals we took in the restaurant.

There is a nice pool and spa.

Only issue - not much else around in the area.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MWC2409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 July 2013

This hotel is a nice surprise after rude Beijing hotels. The staff, from the cleaners to the managers are all very friendly and actually smile. The hotel itself is a pleasantly weird design around a central outdoor pond. The bar area is nice, with excellent friendly helpful staff. The Chinese restaurant was OK (but expensive) and it was strange when my young son was obviously choking and stood up dramatically, knocking his chair back and clutching his throat that the line of 5 staff in the otherwise empty restaurant just stood and watched him. I ran around grabbing water and napkins and helping him. When he was better, but still very tearful and upset someone brought him a glass of water - BOILING water. It was very odd.
I hated X'ian and thought it was a depressing, Dickensian hell-hole, so it was nice to stay inside the hotel, insulated from the horror outside.

  • Stayed July 2013, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShellyJackMolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorchester, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 May 2013

This was a nice surprise - the hotel appears large but most rooms have a balcony which overlook the large koi pond in the central courtyard and with the walls covered with creepers it makes a lovely peaceful oasis in a very busy city. The rooms are large and comfortable and the shower good although as our shower door didn't fit to well it was difficult not to flood the bathroom. The breakfast buffet is enormous and caters for all tastes, everything anyone could want was available. Free wifi is available in the lobby but the downside is that there is very little seating there and sitting on the tables is very much frowned on!

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank larissabee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 20 May 2013

Many decades back, this must have been a grand hotel. There is a huge porch for arrival with a fountain at the center and the lobby area is big and wide with many desks, almost like a train reservation counter. The hotel is huge with 600 rooms, but they are spread out and one does not feel the hotel is crowded. The corridors to the rooms are a bit dingy. The rooms a bit small but have individual air conditioners which make it very convenient to wind down the temperature. Because hotels with central air-conditioning in many Asian countries keep the set temperature very high. The toiletries are of decent quality. The breakfast buffet is excellent other than the fact that coffee cups are small and the single lady topping the cups takes much time to come around. The choice of western and Chinese breakfast items is great and the breakfast buffet was the highlight of our stay. Many taxis are available in close proximity of the hotel. I have stayed at this hotel on two consecutive times and would definitely go and stay there again. It is quiet and the internet speed is good and the rooms are comfortable.

Room Tip: Rooms away from the pool area are quiet. Ask for non-smoking rooms if you are not a smoker.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nearmsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jianguo Hotel

Property: Jianguo Hotel
Address: No.2 Huzhu Road, Beilin District, Xi'an 710048, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Xi'an
#18 Spa Hotel in Xi'an
#30 Luxury Hotel in Xi'an
Price Range (Based on Average Rates): £
Hotel Class:5 star — Jianguo Hotel 5*
Number of rooms: 627
Reservation Options:
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Also Known As:
Jianguo Hotel Xi An
Jianguo Hotel China/Shaanxi

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