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“Clean And Good Value”

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Mercure Xian on Renmin Square
Ranked #24 of 2,659 Hotels in Xi'an
Reviewed 8 May 2013

Stayed 3 nights at the Hotel. Room was nice and clean and the staff were friendly and spoke good english. The Breakfast had fresh fruit and cereals and you gets eggs made to order and other options available. All guests can use the swimming pool located in the sofitel hotel located in the square. You can get to the the bell tower and south gate by getting the Number 603 bus which the bus stop is located 5 min from the hotel ( exit right ) this takes about 5 mins on the bus. Would stay again if visting Xian.

  • Stayed: May 2013, travelled as a couple
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Thank PatDub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 9 May 2013

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

William Yuen
Hotel Manager
Mecure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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228 - 234 of 619 reviews

Reviewed 28 April 2013

I enjoyed this hotel. even a mix up with my on line reservation, the friendly staff worked it out.

the room was excellent and affordable. clean and comfortable bed. great bathroom facilities. and super super staff. from front desk to bell hops. door men, etc.

the bell hop literally ran to the street to get us a taxi during the taxi shift change, when you can almost never get a taxi.

close, almost walking distance from train station...walking distance, about 3/4 mile to muslim quarter, and super nice area. great restaurants nearby as well as general shopping. busy friendly area, but hotel is in a quiet gated complex area. Near the grand mercure but probably half the price.

comfortable bed and great wi fi. television with many english/american stations. even bath robes, safe, and good restaurants in building.

I can not say enough good things about this place. One of those places i would come back to in a minute.

  • Stayed: April 2013, travelled on business
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Thank foodwriter007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 2 May 2013

Dear guest,

Thank you very much indeed for taking time to provide us your comments following your recent stay with us.

I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you for letting us know that on this occasion we made it.

Thank you again for sharing your experience and we look forward to welcoming you back in near future.

Your sincerely,

William Yuen
Hotel Manager
Mecure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2013 via mobile

A very nice hotel, clean and comfortable overall. We stayed in this hotel for 2 nights mid September 2012. The staff kindly moved my husband and me to a double room, we were initially designated a room with 2 single beds. Also we had a slight problem with the air conditioning and the staff were very fast in attending to that. We ordered room service- pasta which was surprisingly good and arrived within 20 mins. The only disappointment was the buffet breakfast, huge selection but unfortunately not much western food to chose from.

  • Stayed: September 2012
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Thank San2rini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 25 April 2013

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

William Yuen
Hotel Manager
Mecure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013

I were late check in about 3 am. but it not problem. I am Accor Platinum member and they upgrade my room to the next category. Excellent staff and room. Fast wifi and LAN access.
The hotel not far from Bell Tower you can take bus number 32 or 603.

  • Stayed: April 2013, travelled solo
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Review collected in partnership with Accorhotels.com
2  Thank WONGSUWAN22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 22 April 2013

Dear guest,

Thank you for choosing to stay with us at Mercure Xi'an on Renmin Square on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Yours sincerely,

William Yuen
Hotel Manager
Mercure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2013

We stayed at Xian for 3 days and we really liked the Hotel. The rooms were clean and comfortable, the breakfast spread was good and the thing which we really appreciated was the friendliness of the staff at the reception. They went out of their way to help us plan our stay in Xian and also help us with travelling to the Army of Terracota Warriers. We did not want to take the expensive Taxis usually available outside the Hotel but wanted to travel by local public bus and the reception immediately understood our request and helped us with the same. The location is great, it is quite central and close to the Train Station as well city centre and other activities like the City Walls. On our last day in Xian we had about 3 hours and the reception suggested we do cycling on the city walls and helped us with the bus numbers to reach there. We did the activity and really enjoyed it a lot. So thanks to all their customer friendliness and for this reason alone, we would rate this hotel quite highly and would definitely recommend this place!

  • Stayed: April 2013, travelled as a couple
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1  Thank Tanushree_G_Mumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 22 April 2013

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

William Yuen
Hotel Manager
Mecure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2013

We only had the opportunity to spend one night at this lovely hotel on a private week long tour in China, which is a shame because we didn't want to leave. It's central location is excellent, in a cluster of other hotels with excellent facilities available for our use. The room was immaculate - clean and absolutely beautiful. The bathroom's wet shower/tub area was outstanding.

Everything was modern and tastefully decorated. And, unlike some other hotels where we stayed in China, everything worked properly and was in top notch condition. The breakfast buffet had a nice selection and the waitstaff was attentive. I would definitely recommend this hotel to fellow travelers based on our family's experience at this property. Check out was admittedly a little slow, but that didn't detract from our overall impression of the hotel.

  • Stayed: April 2013, travelled with family
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3  Thank CarrieGF67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 15 April 2013

Dear guest,

We very much appreciate your comments regarding your stay at the Mercure Xian. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

William Yuen
Hotel Manager
Mecure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2013 via mobile

This hotel is set on magnificent grounds with the the Soffitel and the Grand Mercure. Conveniently located in its own bit of paradise. Excellent rooms and a well trained and courteous staff. A great base to explore this fascinating city.

  • Stayed: April 2013
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1  Thank knob18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelXian, Manager at Mercure Xian on Renmin Square, responded to this reviewResponded 7 April 2013

Dear guest,

Thank you for choosing to stay with us at Mercure Xi'an on Renmin Square on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us.

At Mercure, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for providing it.

We look forward to welcoming you back soon and hope that your next visit with us will be as pleasing as the previous one.

Yours sincerely,

William Yuen
Hotel Manager
Mercure Xi'an on Renmin Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#10 Business Hotel in Xi'an
#11 Romantic Hotel in Xi'an
Price Range: £32 - £64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Xian on Renmin Square 4*
Number of rooms: 103
Official Description (provided by the hotel):
The Mercure on Renmin Square Xian is a comfortable, elegantly appointed hotel, featuring 113 rooms, as well as dining and meeting facilities. Located in the grounds of Renmin Square, in the heart of the commercial and government district, the hotel is minutes away from the major shopping centres and cultural sites and is ideal for all travellers. ... more   less 
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Also Known As:
Mercure On Renmin Square Xian Hotel Xi`An
Mercure Xi An
Mercure Hotel Xi An
Mercure Xian On Renmin Square China/Shaanxi

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