We stayed 2 nights here, occupied 2 rooms during a 3 week stay in China. The location served our purposes- near snack shops, restaurants, and a mall we could walk to- also the fabulous "Dynamic Yunnan' ethnic dance show. Our only complaint is the in- room safe in one of our rooms stopped working a few hours after we entered a code in, causing us to call the hotel service serveral times, literally every time we came back and tried to access the safe. We had cameras, cash, passports, etc. locked in the safe. I didn't see why the hotel didn't just switch out the safe for a new one after we had called them several times to access the safe. The people who came to service/unlock our safe were very nice, but 2 of them later asked us to recommend them on paper for giving us good service. The safe should have worked in the first place- so unlocking it and telling me to reset the code several times with different length passcodes, " because it's more secure" is not exceptional service. Finally, I took the things out of the safe the night before departure to avoid getting stuck with calling hotel service an hour before departure. The night before we left, someone in the hotel delivered a flower arrangement to our room- not sure why, when we could only enjoy it for a few hours. I couldn't take it with me. Otherwise, the hotel met expectations. If charge cards were more ubiquitous here- certainly can't use charge cards everywhere - then we wouldn't have to carry loads of cash and wouldn't have to put some of it in the safe to avoid carrying it all around with us while out for the day. A working in-room safe, I think, is important.
- Official Description (provided by the hotel):
- Kunming New Era Hotel is a four- star business hotel with a fresh reflection of Kunming historical culture. It locates conveniently at the center of Kunming city, where is adjacent with the Golden Horse and Green Peacock Square, the symbol of Kunming history and culture. The hotel is a 28-floor property, our holds 315 luxury rooms which is equipped with 10M high-speed internet access, central A/C, multiple choices of TV programs and other advanced facilities. The hotel has different kinds of functional rooms which are suitable for international conventions, banquets and exhibitions. Meanwhile we have 3 chinese and western restaurants which can meet the tastes of customers. Entertainment and recreation facilities are also available in the hotel and it must be the most favourable for the business trip.Located in the heart of Kunming city within walking distance of the following places. ... more less
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