Our organization had a conference at the hotel. The rooms are nice but over priced.
What ruined our opinion was the hotel staff and reception. They made multiple mistakes with our groups bills and charges. I wa charged for breakfast I didn’t request and didn’t use. They wouldn’t help out so now I have to go through my credit card to get my money back. Another guest’s card wasn’t charged before the trip and he had to borrow money to pay. The hotel messed up. No apologies. No help.
On a side note, both times we ordered room service it was awful and uneaten. Any follow up about that from the hotel? Of course not.
Save money and complaints. Stay elsewhere. More
- Free Wifi
- Free Parking