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Reviewed 27 October 2017

This was a short stop of two nights on the way to another location.
My flight arrived after midnight, my room was ready and held for me, check in was quick and easy.
Room was on 20th floor, view of roof tops and laneway. Did not use amenities, liked the breakfast it was very good. Staff friendly and helpful.

Room Tip: No tips, did not have time to compare.
  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Lascelles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2017

It's a relief when you come across English speaking staff in China and at the Holiday Inn Kunming, most of the front office can speak good English. The rooms are very spacious and clean, with good view of the streets. The breakfast has a wide choice of both continental and chinese options. Special mention are the croissants and dumplings...the croissants are flaky and just melt in your mouth. The cantonese style dumplings, you can't get enough of those!

The hotel is walking distance from the Airport Express bus drop (just across the road, accessible by the overhead bridge) and 15 mins walk from Nanjing Shopping street. They have a lovely swimming indoor swimming pool. Overall, the stay experience was a pleasurable one!

  • Stayed: October 2017, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017

The hotel gives you very good quality for the price, i.e. predictable Holiday Inn standard. It is clean, the staff is helpful, and the object is situated near Metro station. On the downsides i would mention deposit you have to pay on check-in - in our case it was 2k yuan, while the price for the entire stay was 1.4k yuan and no breakfast included.

  • Stayed: September 2017, travelled with friends
    • Value
    • Location
    • Service
1  Thank Piotrek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BankHotel-Kunming, Manager at Holiday Inn Kunming City Centre, responded to this reviewResponded 12 October 2017

Dear Piotrek B ,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.

Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!


Sincerely,
Marcom manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

Fantastic room, clean and comfortable. The restaurant was fantastic, highly recommend the breakfast buffet, which was extensive. Lunch was also very good. Not far from airport 90RMB ride each way. Would definitely stay again.

Stayed: September 2017, travelled with family
1  Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BankHotel-Kunming, Manager at Holiday Inn Kunming City Centre, responded to this reviewResponded 22 September 2017

Dear Mike D ,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Guestroom and breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.

Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

Sincerely,
Marcom Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

The airport shuttle bus costs only 25RMB and it took 40 mins; the downside was the drop-off was opposite the hotel and I had to lug my baggage across the overhead bridge! Room - spacious, clean, choice of soft or firm pillows, has CNN; the downside was it smelt of cigarette smoke throughout my stay although it was a non-smoking room. F&B outlets - cafe has good buffet spread, Chinese restaurant serves HongKong dimsum during the weekends. Nothing much to see in the surrounding if you're a tourist. The concierge helped to book a private car for my visit to Dongchuan Red Land.

Room Tip: Ask for non-smoking room with no cigarette smell
  • Stayed: September 2017, travelled solo
    • Location
    • Rooms
    • Service
1  Thank Voyager1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BankHotel-Kunming, Public Relations Manager at Holiday Inn Kunming City Centre, responded to this reviewResponded 11 September 2017

Dear Voyager1903,

Thank you for your stay at Holiday Inn Kunming City Centre and taking the time to express your thoughts and concerns. We are very sorry that you experienced inconvenience, we appreciate your feedback as this is our best resource for improving guest experience. We hope you'd give us a chance in the future to show you how great our hotel is.

We hope that this experience will not deter you to visit us again in the near future. We look forward to welcoming you back to our hotel again. Thank you!

Warmest, PR Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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