Pretty nice hotel with an excellent interior designer and the most parts in good shape. Especially the Villas are recommendable for a big family or a group of friends. The restaurant is good and most of the food delicious. The location is nice and not too far from Hangzhou. So, on the first look a really nice place to be, but ...
Totally not ready for foreigners.
The pool is not well maintained and with algae's on the tiles. A big water damage at the snooker place, rusty metal parts all over the basketball and tennis area. The bicycles for rent are mostly in horrible conditions. Some are even without working breaks. You want to use the basketball area - you have to pay. You need badminton rackets - you pay.
The service is very mixed. Some of the staff is excellent some should not work in the service industry at all.
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