The photo currently posted for this hotel is inaccurate--Tea Boutique Hotel is a beautiful new hotel that just opened in March, right next to the Huanglong sports center near Hangzhou's West Lake and also close to a popular bar street. The location is great if you have time to walk around and don't mind staying a short distance away from the lake, but it can be a hassle to wrangle cabs here. Reception can help you book a car if you ask 30 minutes in advance.
I was very pleased with the decor of this small hotel. They use a lot of wood and natural colors in the room, and the ceilings are high with large windows that you can open to enjoy the Hangzhou weather when it's fair outside. All the rooms are on low floors, but it's pretty quiet, and the beds are very comfortable. They have a free broadband connection and also free Wi-Fi in the rooms, which are arranged with the modern traveler in mind (lots of electrical outlets conveniently placed for people traveling with multiple gadgets, unlike some older hotels where you have to charge your phone on the other side of the room).
Hotel staff were definitely earnest, pleasant and really nice, but also clearly inexperienced and nervous so not everything can be expected to go as smoothly as in a large hotel chain. The hotel also doesn't have 24-hour room service, which I find to be unacceptable for a Hangzhou hotel charging $100 a night. The breakfast also left a lot to be desired.
If you're a low-maintenance guest and cleanliness and a comfortable room/bed are your priorities, this is definitely the place for you, especially since I find that many hotels in Hangzhou tend to be old. I would definitely stay here again.
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