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“Good for a stay on a business trip”

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New Century Grand Hotel
Ranked #30 of 2,366 Hotels in Hangzhou
Certificate of Excellence
Basel, Basel-Stadt, Switzerland
Level Contributor
48 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good for a stay on a business trip”
Reviewed 20 January 2014 via mobile

Just stayed one night on business. Room is well equipped with a comfortable and clean bed, nice bathroom and working desk. The internet is free but not the fastest. I went for a walk but not much to do outside, so I ended up at the inhouse Japanese restaurant. Sushi tasted fine but the Sashimi was just too close to the frozen side. However, the meal was freshly prepared and plenty for the money. I would stay here again fir business.

Stayed January 2014, travelled on business
Helpful?
Thank Vonaljo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny x, Manager at New Century Grand Hotel, responded to this review, 20 May 2014
Dear guest, Thank you for your stay in New Century Grand Hotel Hangzhou.. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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673 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Hangzhou, China
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

The New century has a wonderful image ,with a hugely impressive lobby and great staff . The rooms are comfortable and all the restaurants serve great food . Rooms and beds are comfortable . All this was spoilt as I sat having a drink in the lounge bar , where the continued appearance of one of the above caused us to move to a lower level in the bar . Alas the lower bar was no better and yet again we were greated later on by either the same or another . Dont and cant accept that these standards are acceptable in any 5 star hotel. !!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller258286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 October 2013

This was a wonderful hotel! My room was brilliant - clean,comfortable and spacious. A min-bar, a comfortable chair, a roomy writing desk and a fruit bowl delivered minutes after my arrival. The bathroom was luxurious - with plenty of bath salts, etc and fluffy towels. The bed very comfortable and I had a wonderful night's sleep. Wish I'd been able to stay longer.
I'd definitely recommend this hotel!

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy-harrogate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympia, Washington
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 October 2013

This is a beautiful hotel obviously intended for conferences and business travelers which makes it hard to understand why the internet is so bad. My second time to stay here on business and same issue last year. The rooms are spacious and very clean and I appreciate hotels that have makeup mirrors. The bath salts for the steeping tub is a nice touch as well and really comfortable beds. Rooms are dark and poorly lit which wasn't a problem during the day as floor to ceiling windows but at night, not so good. My other comment is that the "working girls" are everyone which is a little disconcerting. The breakfast buffet offers a large variety but if you are eating dinner in one of the hotel restaurants, stick to the Japanese restaurant which is excellent. Much better Chinese food outside of the restaurant.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadwarrior98516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2013 via mobile

The hotel is wonderfull. In the hotel there are all the facilities. I would describe it a bit fancy. The steff does know english too well. The hotel is located far from the city center, about 40 minutes by taxi, with alternative public transportation.
The hotel is agreat place to relax aftel traveling. Good value for money

Stayed September 2013, travelled with friends
Helpful?
Thank orisheffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 September 2013

Stayed there for only one night on a stopover and it was s a very pleasant experience! Very friendly smiling staff and most of them could speak a little English , they were also very helpful to my travel needs. Rooms and beds very comfortable in general a great hotel. The only problem was the taxi driver could not find hotel due to the constructions.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jakes12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
278 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed 12 September 2013

This is a large and locally managed 5 star hotel in Xiaoshan, and it was a real surprise. Refined, warm hospitality throughout (except the pool, more on that later), nice rooms, and excellent facilities made for a very pleasant 10 day stay for our group.

The room was clean and featured a very comfortable bed and soft linens, nice see-through bathroom, and good work desk. The internet was sometimes slow and unreliable, but at least it was free. English TV channels were limited to CNN, HBO, Showtime, National Geographic, Discovery, and ESPN.

We tried the Japanese restaurant in the hotel, which had very good sushi although it was overpriced. The steakhouse was VERY overpriced and had virtually no customers every time we walked by it. There is a Pizza Hut around the corner, but other eating establishments outside the hotel required a 5-10 minute walk. The subway is currently being constructed outside the hotel which made getting around somewhat inconvenient. The breakfast buffet was good although not the best I've ever had. There is a decent selection of Western and Chinese choices, and the Chinese choices were generally much better. The breads and muffins were stale, indicating that they are not very popular and are recycled from the last few days.

Health facilities: the glass-walled gym could use a renovation but it has a decent selection of weightlifting equipment and cardio machines. The indoor pool is the only black spot in an otherwise excellent hotel. It is a 25 m Olympic-style pool in a spacious skylit room, which sounds good on paper but it is frequently crowded with lap swimmers and the changing facilities are dirty and moldy, with a harsh attendant barking orders at you about how to open and close the lockers and where to put your slippers.

If you're not a swimmer, the New Century Grand Hotel is a great choice for business stays in the Xiaoshan area. It is a large and bustling hotel but the well-trained staff took great care of you, smiling and greeting you and in the lobby, hallways, and restaurants. Note that there are two New Century hotels in this city; this one is called the New Century Grand hotel, the other one is merely the New Century hotel (4 star).

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gwwyjjliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Century Grand Hotel

Property: New Century Grand Hotel
Address: No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Hangzhou
#19 Best Value Hotel in Hangzhou
#28 Luxury Hotel in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — New Century Grand Hotel 4*
Number of rooms: 699
Official Description (provided by the hotel):
Short DescriptionThe five-star Hotel in a height of 218 meters is the tallest tower in Hangzhou. The hotel is located in Xiaoshan Central Business District The hotel has 700 rooms.Detail DescriptionNew Century Grand Hotel Hangzhou is located in Xiaoshan Central Business District only 23 Kilometers drive to Xiaoshan International Airport and a stone’s throw at the express way. The hotel is within 30-minute drive to the West Lake, 44 kilometers to the historic city Shaoxing, and 150-minute drive to the metropolitan Shanghai and the port city Ningbo.The hotel has 700 luxury guestrooms of various types. The toilets in all the guestrooms adopt French glass window. You can watch TV directly in the toilets. With Rain Forest sprinkler and Hansgrohe bathroom facilities, the updated guestroom articles will provide you a comfortable stay. Besides, an office area is specially set up in the guestroom with office desk, fax machine, broadband access and various office supplies for the convenience of your business activities.There are all kinds of restaurants and bars such as four seasons, Café Mediterranean, montarcino grills, I ma ri qi janpanese suchi, rose garden bar, lounge bar, cook fun restaurant and clubhouse in the hotel.The famous kitchen chefs always offer our guest variable gastronomies such as hang cuisine, canton cuisine, royal palace bird’s nest, shark fin and abalone and different country style western foods as well.Fitness Center which offers a superior array of outdoor and indoor sports and leisure activities with our exceptional service.It is equipped with the world top-grade LIFEFITNESS fitness facilities and provided with various fitness items like aerobics, strength exercise, free weight lifting, etc. Location: 3Fonderful Times Club boasts items deluxe KTV boxes, show bar, and reflexology room, perfect for your relaxation, therapy, and indulgence. ... more   less 
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Also Known As:
New Century Grand Hangzhou

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