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“Grand hotel with all kinds of luxury.”

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New Century Grand Hotel
Ranked #27 of 2,349 Hotels in Hangzhou
Certificate of Excellence
Bangalore, Karnataka, India
Level Contributor
225 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“Grand hotel with all kinds of luxury.”
Reviewed 19 May 2014

great hotel, very grand lobby, friendly front desk staff. Grand welcome
On arrival. Good venue for conference and marriage. Very lavishly spread breakfast. Several restaurant for fine dinning.for vegetarian little difficult. Very less menus for veggy. Traveling to tourist attraction little difficult.

Room Tip: Top floor is advisable.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Satish J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny x, Manager at New Century Grand Hotel, responded to this review, 20 May 2014
Dear guest, Thank you for your stay in New Century Grand Hotel Hangzhou.. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

672 reviews from our community

Traveller rating
    262
    368
    33
    7
    2
See reviews for
6
6
2
78
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Basel, Basel-Stadt, Switzerland
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 January 2014 via mobile

Just stayed one night on business. Room is well equipped with a comfortable and clean bed, nice bathroom and working desk. The internet is free but not the fastest. I went for a walk but not much to do outside, so I ended up at the inhouse Japanese restaurant. Sushi tasted fine but the Sashimi was just too close to the frozen side. However, the meal was freshly prepared and plenty for the money. I would stay here again fir business.

Stayed January 2014, travelled on business
Helpful?
Thank Vonaljo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jenny x, Manager at New Century Grand Hotel, responded to this review, 20 May 2014
Dear guest, Thank you for your stay in New Century Grand Hotel Hangzhou.. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hangzhou, China
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 November 2013

The New century has a wonderful image ,with a hugely impressive lobby and great staff . The rooms are comfortable and all the restaurants serve great food . Rooms and beds are comfortable . All this was spoilt as I sat having a drink in the lounge bar , where the continued appearance of one of the above caused us to move to a lower level in the bar . Alas the lower bar was no better and yet again we were greated later on by either the same or another . Dont and cant accept that these standards are acceptable in any 5 star hotel. !!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveller258286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 October 2013

This was a wonderful hotel! My room was brilliant - clean,comfortable and spacious. A min-bar, a comfortable chair, a roomy writing desk and a fruit bowl delivered minutes after my arrival. The bathroom was luxurious - with plenty of bath salts, etc and fluffy towels. The bed very comfortable and I had a wonderful night's sleep. Wish I'd been able to stay longer.
I'd definitely recommend this hotel!

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy-harrogate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olympia, Washington
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 11 October 2013

This is a beautiful hotel obviously intended for conferences and business travelers which makes it hard to understand why the internet is so bad. My second time to stay here on business and same issue last year. The rooms are spacious and very clean and I appreciate hotels that have makeup mirrors. The bath salts for the steeping tub is a nice touch as well and really comfortable beds. Rooms are dark and poorly lit which wasn't a problem during the day as floor to ceiling windows but at night, not so good. My other comment is that the "working girls" are everyone which is a little disconcerting. The breakfast buffet offers a large variety but if you are eating dinner in one of the hotel restaurants, stick to the Japanese restaurant which is excellent. Much better Chinese food outside of the restaurant.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadwarrior98516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 September 2013 via mobile

The hotel is wonderfull. In the hotel there are all the facilities. I would describe it a bit fancy. The steff does know english too well. The hotel is located far from the city center, about 40 minutes by taxi, with alternative public transportation.
The hotel is agreat place to relax aftel traveling. Good value for money

Stayed September 2013, travelled with friends
Helpful?
Thank orisheffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
38 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 September 2013

Stayed there for only one night on a stopover and it was s a very pleasant experience! Very friendly smiling staff and most of them could speak a little English , they were also very helpful to my travel needs. Rooms and beds very comfortable in general a great hotel. The only problem was the taxi driver could not find hotel due to the constructions.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jakes12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Century Grand Hotel

Property: New Century Grand Hotel
Address: No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Hangzhou
#25 Luxury Hotel in Hangzhou
#27 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — New Century Grand Hotel 4*
Number of rooms: 699
Official Description (provided by the hotel):
Short DescriptionThe five-star Hotel in a height of 218 meters is the tallest tower in Hangzhou. The hotel is located in Xiaoshan Central Business District The hotel has 700 rooms.Detail DescriptionNew Century Grand Hotel Hangzhou is located in Xiaoshan Central Business District only 23 Kilometers drive to Xiaoshan International Airport and a stone’s throw at the express way. The hotel is within 30-minute drive to the West Lake, 44 kilometers to the historic city Shaoxing, and 150-minute drive to the metropolitan Shanghai and the port city Ningbo.The hotel has 700 luxury guestrooms of various types. The toilets in all the guestrooms adopt French glass window. You can watch TV directly in the toilets. With Rain Forest sprinkler and Hansgrohe bathroom facilities, the updated guestroom articles will provide you a comfortable stay. Besides, an office area is specially set up in the guestroom with office desk, fax machine, broadband access and various office supplies for the convenience of your business activities.There are all kinds of restaurants and bars such as four seasons, Café Mediterranean, montarcino grills, I ma ri qi janpanese suchi, rose garden bar, lounge bar, cook fun restaurant and clubhouse in the hotel.The famous kitchen chefs always offer our guest variable gastronomies such as hang cuisine, canton cuisine, royal palace bird’s nest, shark fin and abalone and different country style western foods as well.Fitness Center which offers a superior array of outdoor and indoor sports and leisure activities with our exceptional service.It is equipped with the world top-grade LIFEFITNESS fitness facilities and provided with various fitness items like aerobics, strength exercise, free weight lifting, etc. Location: 3Fonderful Times Club boasts items deluxe KTV boxes, show bar, and reflexology room, perfect for your relaxation, therapy, and indulgence. ... more   less 
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Also Known As:
New Century Grand Hangzhou

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