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“Was expecting better, not as seen as on the pictures !”

Swallow-House Hostel
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Swallow-House Hostel
Ranked #63 of 175 Speciality Lodging in Hangzhou
Reviewed 14 October 2013

Stayed here 2 nights during Chinese Holidays beginning of October, I was kind of disappointed, I booked on booking.com (536 rmb) which is a different name called «Banpingzi» and when I arrived, wow, what a disappointment. I guess, they give me the smallest and last room available here even if I booked early September. I had less than 1 meter square to move, you open the door, on the left the bed, only one side and in front the toilet/shower, felt so bad, was feeling like in a prison, never seen that before. I rented a bike for 6 hours for 50 rmb, the bikes to rent there are in bad conditions, good luck. The staff spoked a bit english. The only good thing here was the food at the restaurant. From this inn, you are about 5 minutes walk from the Silk Museum and 15 minutes walk from West Lake and a good 20 minutes walk from some restaurants/bars along the main road. In my opinion, don't believe the online pictures, it was false publicity and I'm sure, I could have find a better option in Hangzhou.

  • Stayed: October 2013, travelled with friends
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Thank JulienF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 34 reviews

Reviewed 4 October 2013

Service:
The service was great. It's my first time staying at a youth hostel/inn and, as expected, I was greeted by several young and energetic staff at reception. They were friendly, nice and approachable - yourself must be talkative and proactive in first place though. One thing impressed me most was that they were down to earth, they tell you what's the quickest way to get to an attraction or how to catch a cab to this Inn - only if you ask!

Room:
The room was okay, slightly off expectation. I was expecting a bit more as the photos in Tripadvisor etc were amazingly well taken. The reality was close. The hygiene was a great concern with dusts be found in most places. We stayed at a Two single beds Garden Room (with no garden view) with the toilet (no door) just in front of us as we opened the door. The smell from the sewage was quite significant everytime we got back to the room. Thankfully the air conditioner was strong so it was heaven when we stepped back to our beds.

Location & amenities:
The location was not as bad. Though it was rurally located (must take taxi from 7p.m. onwards), it was a nice 20-30 minutes walk from the Inn to the West Lake in the morning.

Room Tip: Rooms on higher floor are better to avoid the noises from downstairs (the staff stayed up late) as w...
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  • Stayed: September 2013, travelled with friends
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1  Thank Yvonne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

Location:
This place (from my personal experience) is around 35 mins (120 RMB) away from the Hangzhou International Airport (HGH) and 15-20mins (20-25 RMB) away from the Hangzhou train station. Most drivers needed clear direction as it is not a very popular area for tourists.

All in all, the location is still good once you know your way round, it's only about 20 mins walk to the Westlake and there is a bus stop right in front of the China National Silk Museum that takes to you all the other touristy places.


Room:
We stayed on the 4th floor, the room was clean and quiet; nice hot water from shower and very strong A/C under the steaming hot weather in HZ. One thing worth mentioning is that the room is designed such that you walked into the bathroom when you first stepped into the room, you are then led to the bedroom through another door. With that being said, it lacks a little of privacy. Also, not sure if it's due to the weather, the bathroom tends to smell a bit (from the sewage I suppose) but it's bearable, I mean for this price what can you ask for?

Service:
Staff are friendly, nice and helpful but may not the details to locations very well

Room Tip: Let the cab driver knows it's just before West Lake Hillview Int'L Hotel on Lianhua Feng Roa...
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  • Stayed: September 2013, travelled with friends
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Thank caszse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2013

We spent 2 nights there. I have to say the service was good: young guys team friendly and efficient. And we tried a lunch there which was good, not too big and not too greasy !
Regarding the room (double private ensuite), we have to say that the mattress was quite hard (and thiny) and the overall room size was small; not enough "intimacy" between bed, toilets and shower.
OK if you stay 1-2 nights.

  • Stayed: July 2013, travelled as a couple
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Thank lemouss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

Food in this hotel is amazing! facilities are ok, but some rooms are not very nice and in winter could be a little bit cold, anyway price, location and specially the restaurant / decoration are really nice and you can enjoy your stay in Hangzhou.
Staff is very good and kind.

  • Stayed: January 2013, travelled with friends
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1  Thank Diego R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

This Hostel is amazing! the rooms are clean, cheap, comfortable and homely, the staff very friedly. You can walk to the city center along the beautiful lake or take the bus.
The young staff even brought us to the owner's pottery to do some pottery on our own - for free! after that, they drove us to the train station.
But ask for a room in the main building!

Room Tip: Aks for a room in the main building, the ones in the outbuilding are worse!
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  • Stayed: September 2012, travelled with friends
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Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 23 June 2012
Google Translation

  • Stayed: June 2012
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Swallow-House Hostel

Address: No.17 Lianhuafeng Road, Xihu District, Hangzhou 310000, China (Formerly 半瓶子青年旅舍)
Region: China > Zhejiang > Hangzhou
Hotel Style:
Ranked #63 of 175 Speciality Lodging in Hangzhou
Price Range: £21 - £30 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Swallow-House Hostel 2*
Number of rooms: 18
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