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“Decent hotel for a business stay” 3 of 5 bubbles
Review of Regal Plaza Hotel

Regal Plaza Hotel
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Regal Plaza Hotel
Ranked #877 of 2,334 Hotels in Hangzhou
Mumbai (Bombay), India
Level Contributor
63 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Decent hotel for a business stay”
3 of 5 bubbles Reviewed 31 March 2014

A decent hotel in the heart of the city. We stayed here for three nights and had no complaints. Clean rooms, linen etc.
Helpful staff at breakfast. the first day there was no black tea so they remembered and made sure it was there for the remaining days.

  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank kool_anil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 reviews from our community

Traveller rating
    7
    25
    11
    1
    4
See reviews for
Families
0
2
2
7
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Indore, India
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

The hotel is very good, but very expensive also.

They have 1-2 members in their staff speaking english. The room experience is very nice, though there being non smoking area, there is smoking smell all the way in corridors.

I was on 12th floor on this hotel and the room interior is excellent. If budget permits this is best place to stay.

Room Tip: Take top floors above 11 as much as possible
See more room tips
  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank trip_ajay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hornslet, Denmark
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 October 2012

This hotel is a chinese 4 star hotel and is definately one of the best 4 star chinese hotels I have stayed in. I have stayed here many time and will come back. Most of the rooms are newly renovated, the staff are friendly and the price I paid is really value for money. The location is very close to West Lake and shops. I cannot say anything bad about this hotel - in comparision with other chinese hotels. I would recommend this hotel to anyone.

Room Tip: Ask for a renovated room
See more room tips
  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hart_Johansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wuxi, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 October 2012

Staying at the Regal Plaza Hotel is far from pleasurable. When you arrive, fight your way to the entrance to the hotel and you can take care of your luggage yourself because no one will help you. I had a meal at the hotel restaurant the night of my arrival; it was a good meal and cost 400 RMB for two people. For breakfast in the morning the same restaurant has the poorest management. I would only recommend this hotel and restaurant to someone who likes to attempt to eat like a BARBERIAN! The staff will not seat you at a table, so you should play a game of musical chairs with the throngs of Chinese who seem to be so self-motivated and care for only themselves. I had a plate of food and walked the floors for twenty minutes trying to find a place to sit. Finally I threw my plate of food on the table near the entrance and left. I was humiliated and hungry, but I refuse to eat the food that was now cold standing up. The only thing regal about this hotel is the appearance of the room. However it only appears that way. If you like to shower and have the entire floor wet after the shower; this is you hotel.

  • Stayed October 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mbtraveler2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hangzhou hotels

Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 20 November 2011

this hotel advertises itself as five star but for me it nothing more the a low class place for on hour rentals

upon arrival my prepaid reservation, guaranteed and late arrival was not found, the staff did not speak engilsh and were not helpfull at all. if i paid i could get last available room, smelling like smoke and airco not working. Stains all over the room. the bedd was harder then the floor, really terrible

my travel agant called them to arrange things but they would not talk to her because they couldnt speak english!!!!!!!

with help of my own translator it was agreed the agency would send fax but next morningg nothing received, the fax machine did not work! evidently i decided not to stay there anymore, also it did not help that during my stay in the lobby i saw at least 50 chinese working ladies going into the elevators.

at the end they made me pay the night and i wonder if i ever get the prepayment back.

by far the worse hotel i stayed in the last few years, they even admitted they are not really a five star hotel but wotrking on it, no way!

please relay this info to anybody who wants te hear it this hotel deserves to go bankrupt fast

  • Stayed November 2011
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank dutchie2262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regal Plaza Hotel

Property: Regal Plaza Hotel
Address: No.370 Tiyuchang Road, Xiacheng District, Hangzhou 310041, China
Region: China > Zhejiang > Hangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #877 of 2,334 Hotels in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Regal Plaza Hotel 4*
Number of rooms: 307
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