I have to say Sheraton HZ is really a great hotel you should come to stay.Not only coz the beautiful surroundings and comfortable rooms ,but the personalized service from their staffs. A girl named Fatina is the most impressive individual.When we checked in ,i can see the hotel was very busy a long queue waiting there.Warmly smile on her face and be patience to guests all the time.Even though something wrong with my booking ,she tried her best to help to connect with the agent and handled it well at last.And she asked me to join SPG ,then i can enjoyed a discount for food at restaurant.Next time i can book starwood hotels online by myself.Thanks very much .You staff really did a good job!I'm sure i will come back soon.
- Official Description (provided by the hotel):
- Sheraton Grand Hangzhou Wetland Park Resort is a luxurious 5-star property located 2 km from West City Plaza and 8 km from the Xihu Xintiandi. It offers an indoor pool, a fitness centre and sauna facilities. Free parking on site and free Wi-Fi in public areas are provided. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Starwood APAC, Odigeo, Travel Republic (UK), Hotels.com, Ctrip TA and Agoda so you can book your Sheraton Grand Hangzhou Wetland Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.