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“Best Breakfast in China” 4 of 5 bubbles
Review of Friendship Hotel Hangzhou

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Friendship Hotel Hangzhou
Ranked #43 of 2,334 Hotels in Hangzhou
Bundaberg, Australia
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Best Breakfast in China”
4 of 5 bubbles Reviewed 9 October 2012

Well located just a short walk to the West Lake and the free water show. Hotel in need of a revamp but clean and comfortable. Very small bathroom but the shower size is large with excellent water pressure. Minor traffic noise on the 10th floor. Each room has a large view window of the City or the Lake. Good wired internet and a comfortable bed. Breakfast is in the revolving restaurant on the 20th floor and would be the best in China. Ham, bacon, duck, sushi, noodles you name it and all perfectly presented and fresh. The location and the breakfast make this Hotel a good choice.

Room Tip: High floors are better for the traffic noise.
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  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rubenjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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227 reviews from our community

Traveller rating
    64
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    30
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Hua Hin, Thailand
Level Contributor
66 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 11 August 2012

Staty one night for business trip on Aug 6 2012

Likes
- walking distance to west lake.
- Revolving Resturant for breakfast. Good choice of foods.
- dated facility, but clean
- lots of Japanese guests

Dislikes
- small waiting area at lobby. Had to stand waiting for supplier to arrive.
- paid 99usd for business room. Very small. Dirty windows.
- requested for non smoking, but smell cigarettes inside the room.
- only wired Internet. Bring along your own cable.
- Resturants closed 2230 or so. Go eat outside after this hours

Room Tip: Bi Feng Tang Resturant nearby serves good and quick Chinese till 5am. 4 min walk. Ask concierge for...
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  • Stayed August 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank thisiskeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 20 May 2012

Do not use their travel office locate on second floor for booking anything because first they do not accept credit card but will not tell you till the end, second they tend to mess up thing easily as our air fare tickets got mess up - no assigned seat number on the paper tickets. We were being told by the lady at first that it would be fine as long as we call the airline later directly to get the seat number. And we ended up going to the airport 4 hours earlier since we could not get the seat over the phone.

The hotel location is good. But front desk staff needs more customer service training. When asked about some city questions, they just told us to check the information online by ourselves.

  • Stayed April 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank George Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin
Level Contributor
91 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
3 of 5 bubbles Reviewed 13 April 2012

First stayed in Room 1013: Horrible small room, stained carpet, extremly noisy because facing the crossing of 2 six-lanes Streets, very small bathroom. The bed was comfortable and the Internet worked well. I had expected much better standards after reading Tripadvisor comments.
Next morning on the way to the Lift, I had the chance to look in 2 other rooms. Big surprise, they looked much better, had new carpet and not facing the Street. So I asked at the Reception to change my Room. Although the Internet showed availability of standard rooms, the manager rejected, saying they were fully booked. With the help of the nice russian guest relation manager I finally could get another room (802). This was light day and night, ok the bathroom was still small, but the rest of the room was nice, clean and new.
Be aware that the hotel is upgrading its room during these months, so there could be noise.
Location is good, only 5 minutes walk to the West Lake and the place where the watershow happens (a must to look at)

  • Stayed April 2012, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BerlinerTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shenzhen, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 18 March 2012

I have arrive the hotel at noon directly from the train station.
The train station is around 10 minutes by taxi, which is great if you need to use the train.

The hotel is in good condition - It is clean and with a lot of light.
The room was well equiped with soft bed, place for the computer, and nice bathroom.
I took the room with the lake view, which was great.
From the hotel to the lake it is around 10 minutes by walking, where you can enjoy the nice view of the lake.

The breakfast buffet is great - A lot of variation, fresh. A good western breakfast.

I really enjoyed this hotel

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ShaSan2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

Good location - short distance from lake side. The best thing about this hotel is it's staff. Without exception we received a very friendly & professional service. We travel all over the world & this hotel is up there with the absolute best in terms of their helpful & attentive service.
The rooms are a decent size, very clean, well equipped & nicely furnished but a little tired around the edges in places. Despite double glazing was disturbed by car horns during the night.
There is a large revolving restaurant on the top (?) floor with good views of the city & wide choice of Chinese food.
Good value for money & would certainly recommend.

Room Tip: Choose lake view room on higher room if possible.
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  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jmlcfc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicosia, Cyprus
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 6 January 2012

Friendship Hotel has an ideal location, in the city centre of Hangzhou. It is located at three minutes walk from the famous and so beautiful Western Lake and from the city's commercial centre. The rooms are big, cosy and welcoming and are equipped with all the amenities one can ask - even more! The breakfast is served on the 18th floor, on a rotating glass roof restaurant, offering 360 view to the city - a perfect start to your day.

Room Tip: There's no street noise at any floor, so the higher the better, for the view!
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  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Maz190383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Friendship Hotel Hangzhou

Property: Friendship Hotel Hangzhou
Address: No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#13 Best Value Hotel in Hangzhou
#40 Luxury Hotel in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Friendship Hotel Hangzhou 4*
Number of rooms: 230
Official Description (provided by the hotel):
Friendship Hotel Hangzhou is a four-star Zhejiang, China hotel that offers plush accommodation and business and leisure facilities. Its convenient location near the Hangzhou's central business district is an advantage to traveling executives. This Shenzhen hotel also boasts an extensive roster of banquet halls and meeting rooms ideal for various events. ... more   less 
Reservation Options:
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Also Known As:
Hangzhou Friendship Hotel

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