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“Good for West Lake” 4 of 5 bubbles
Review of Zhejiang Narada Grand Hotel

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Zhejiang Narada Grand Hotel
Ranked #30 of 2,334 Hotels in Hangzhou
Hong Kong
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Good for West Lake”
4 of 5 bubbles Reviewed 10 June 2013

The Narada Grand, and the Dragon Hotel (next door) are well located for West Lake, although a bit away from central Hangzhou. The food and amenities at the Dragon are a bit better, but the Narada does not disappoint: its buffet meals have a neat signalling system to help you choose among low, medium and high calorie dishes. The food is uneven in quality, but you can choose a decent meal whether breakfast, lunch or dinner. The lobby provides surprisingly good sushi and has a nice area for enjoying good coffee and snacks. The rooms are spacious, and the bathrooms have a filtered water tap. A short walk or taxi ride takes you to West Lake, and be sure to take in the Crooked Courtyard garden (Quyuan Park). So many people take boat trips on the lake without spending the few hours of delightful sauntering the lakeside gardens deserve.

Room Tip: Avoid rooms at the front. Those at the back (north) are very quiet.
See more room tips
  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FirstMagistrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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145 reviews from our community

Traveller rating
    46
    77
    19
    3
    0
See reviews for
10
3
5
57
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Long Beach, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 29 May 2013

I have been staying at this hotel for 8 years. It is in a great location, just outside the famous West Lake area (in walking distance) and close to a lot of shopping. The room rates are moderate at $115-120 a night, far better than spending $300 at the Grand Hyatt. Hangzhou is a resort-destination city in China so rates are higher than many other cities, so I find this a good value. Many of the beds are very hard, which is the custom in China, but if you want a softer mattress, there are rooms on the 5-6, 11-12th floors with beds more suited to westerners if requested. the 5-6th floors are slightly more expensive, and smaller. Many of the rooms have been, and are being, updated. Feather pillows and feather duvets are the norm. The restaurant on the 2nd floor has Chinese and western food, and breakfast is usually included in the room rate, as is the internet.

Room Tip: See review
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  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Frogcity1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falkenberg, Sweden
Level Contributor
158 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 15 May 2013

This tower hotel is located outside the city centre of Hangzhou in the World Trade complex
close to shopping mall with more than 1000 shops. Manly leather goods and clothing.
The hotel is nice and clean with very god beds an pillows. As often I China the internet
is free of charge. The breakfast buffet was ok for a westerner. There are a very good Chinese
restaurant at the hotel and there are also a 24 hour open café. This was my third stay at this hotel. If you prefer a city location you should not book this hotel.

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Cenneth U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 8 May 2013 via mobile

My first trip to China, but this hotel could have been anywhere in the World. It is very similar to the major hotel groups offerings, and the only reason you know you are in China, is the lack of English by the staff. The rooms are good size and equipped, but the carpet in the room I stayed in was showing it's age (and marks).
The bed was very hard, but I slept really well, and other people, with whom I travelled with, had the same comments.
The food in the restaurants were good and the service OK - the buffet is recommended.
The reception area is very attractive, with the "Tea Garden"
One tip - book via the Internet, using one of the many booking sites. You can get really good prices for this hotel, some including a buffet type breakfast.

Stayed May 2013, travelled on business
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing, China
Level Contributor
121 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 6 April 2013

Location is the best point of this hotel: walking distance from/to the West Lake and in the heart of the city. Service is so-so (too much time to check-in and check-out, room service did not speak Eglish etc.). Rooms are a bit old and the hotel facilities in general need some renovation. Overall not a bad stay but for these rates Hangzou has better hotels.

  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Edoardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
129 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 26 December 2012

I wanted to give the hotel a "Good" grade but can only chose "average" or very good", so had to go for "average". One of the original "modern" hotels in Hangzhou, the Narada Grand is a little dated now but the owners seem to have invested a lot of money and are bringing all the rooms up-to-date. Clean and comfortable but lacking the eye for detail that the real prime brands have. They haven't got to the lobby or the outside yet. Located a little far away from the main shopping but close to west lake and other areas of interest

Room Tip: Ask for one of the new rooms, the old rooms are not up to much.
See more room tips
  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Anglotraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Staden Kobenhavn, Denmark
Level Contributor
70 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 22 November 2012

I have had the pleasure of staying here for a couple of nights.
The staff is very friendly and service oriented, but the english skills are not too good, but with some patience it works out fine.
Great breakfast buffet, which should accommodate most needs.

  • Stayed November 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AndersKN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Zhejiang Narada Grand Hotel

Property: Zhejiang Narada Grand Hotel
Address: No.122 Shuguang Road, Hangzhou 310007, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 2,334 Hotels in Hangzhou
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Zhejiang Narada Grand Hotel 4.5*
Number of rooms: 394
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