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“Hidden Gem!”
Review of Hangzhou UU Hotel

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Hangzhou UU Hotel
Ranked #68 of 166 Speciality Lodging in Hangzhou
Reviewed 1 October 2013

This is a brand new place (refurbished the whole place) that opened this year. I guess that's why there isn't any English review here yet so I'll be the first :)
The hotel is 5 minutes walk from amazing west lake and bike rental and 5 minutes from a very cool restaurant road. Note that the downtown is a 10-15 minute cab ride but near the lake is where you want to be so that was no problem.
The staff are amazing - English speaking and go the extra mile for you - we needed to use a computer 2 times - one of the lady's gave us her own computer each time.
The rooms are superb! I managed to see almost all of the rooms when the maids were cleaning.
We stayed in the suite which was on the 6th floor - no elevator = good sports. The helped us with the suitcases. the suite has great space - there was a problem with hot water so we got moved to the bigger suite (still had some hot water issues but the room was so awesome). The bed was so comfy (western soft).
The stay includes breakfast which was pretty good (omlettes, juice, coffee/tea, oranges, watermelon, toast..) but they still have some issues such as not enough staff, preparing breakfast was too slow although we were almost alone in the restaurant.
downstairs there is a nice bar (we didn't have any noise problems).
All in all - this is a hidden gem - amazing rooms, great staff and with a little improvement at breakfast and general running of the place this will be a 5 stars for me.
And the price - a great bargain - fair price for amazing room.
Hangzhou is the perfect city so you will enjoy very much!

cool tip - go eat at Mango Thai restaurant (10 minute walk from the hotel, ask the staff). The best restaurant we ate at the whole trip (we ate there 2 times it was so good!).

Room Tip: for a couple take the queen room. If you want a little more go for the suite (superb!)
  • Stayed: September 2013, travelled as a couple
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2  Thank Habanudis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A TripAdvisor China Member
Reviewed 28 October 2016 via mobile
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Stayed: October 2016, travelled as a couple
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2016 via mobile
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Stayed: October 2016, travelled solo
Thank Alessandro B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2015
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Room Tip: No cojas las habitaciones más caras pues son las de las plantas más altas y te cansarás de subir y b...
  • Stayed: September 2015, travelled as a couple
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Thank Grancanaria8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2015
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Room Tip: weit oben wegen der Bar im Erdgeschoss
  • Stayed: April 2015, travelled as a couple
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Thank TabTab1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 27 December 2014 via mobile
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  • Stayed: October 2014
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1  Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
A TripAdvisor China Member
Reviewed 16 January 2014
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  • Stayed: January 2014
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
uuhotel, 公关经理 at Hangzhou UU Hotel, responded to this reviewResponded 13 November 2014
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Additional Information about Hangzhou UU Hotel

Address: No.176 Shuguang Road, Xihu District, Hangzhou 310013, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites
Hotel Style:
Ranked #68 of 166 Speciality Lodging in Hangzhou
Price Range: £22 - £78 (Based on Average Rates for a Standard Room)
Number of rooms: 25
Official Description (provided by the hotel):
A 5-minute walk from West Lake, Hangzhou UU Hotel offers comfortable accommodation with free wired internet. Both shared and private rooms feature an electric kettle, a flat-screen TV and air conditioning. There are 2 sun terraces with mountain views where guests can relax.Hangzhou UU Hotel is a 10-minute drive from Linyin Temple, a 15-minute drive from the bustling Hefang Street and a 12-minute drive from Wulin Square in the city centre.Guests get to choose between staying in lively shared rooms, or in a quiet private room. Private rooms feature a writing desk and en suite bathroom.The hotel offers a tour desk and baggage storage at the 24-hour front desk. Delightful refreshments can be enjoyed at the hotel's on-site bar. ... more   less 
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