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“A Little Tired” 3 of 5 bubbles
Review of Crown Plaza

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Crown Plaza
Ranked #174 of 2,334 Hotels in Hangzhou
Sydney, Australia
Level Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A Little Tired”
3 of 5 bubbles Reviewed 15 April 2014

This hotel is in a lovely town and location but the rooms are a little tired with paint peeling. A shame that there was no fridge in the room and the bathroom was very tiny. Bed was very comfortable. Breakfast buffet was good.

  • Stayed April 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank gaylegreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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58 reviews from our community

Traveller rating
    12
    21
    15
    3
    7
See reviews for
3
3
5
20
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Great Neck, NY
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 19 July 2012

Stayed 1 night. Nice room, nice lobby, good breakfast.

  • Stayed July 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank DonsPromo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
4 of 5 bubbles Reviewed 2 April 2012

Very short stay but a very nice hotel
I regret the fact I was not ably to stay more longer
But next time

Love it

  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Level Contributor
68 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 bubbles Reviewed 29 March 2012

Stayed one night in this hotel on our way to Shanghai. Our room REEKED of smoke. When we complained we were told "all hotels in China are non-smoking", just as a Chinese customer walked up the front desk with a lit cigarette. There were ask trays on every floor by the elevators. Non-smoking REALLY? The hotel room was UNGODLY hot, the themostat did NO good whatsoever.... The bed was like sleeping on top of a piece of 1 inch plywood. The only redeeming thing I can say was the room was large and well appointed, although not particularly clean. The counter in the bathroom was cracked and pieced together.

All in all, definitely wouldn't stay here again. And definitely NOT a 5 star property....

Room Tip: If you are a non-smoker, ask for a NON-SMOKING ROOM on a NON-SMOKING floor...
See more room tips
  • Stayed March 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank thecajungent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 4 November 2011

We prefer to stay in Crown Plaza group of hotel in India as their Service Standard are par excellence. The service experience in China was not that Great except that it had world class infrastructure & location was good

Room Tip: Well connected Hotel
See more room tips
  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank BANI S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 28 March 2011

the location is not good, pretty far from the sightseeing part since the factory we need to visit was closeby that's why we picked up it. ( it took the taxi driver extra 20 min to find the hotel)
room is ok, service it not bad, and the internet is so fast ( we stayed there 2 days, one if after the late flight from zhenzhou, it was the fastest internet speed in China i had at the midnight, but you need to pay for the internet,charged by day)
and that day had terrible rain, we decided to had the buffet in the hotel. I have to say it was the worst buffet i had ever had ( normally i checked reviews beforehand), the fish/crab was not fresh at all and i couldnt eat them ( I am really picky about the fish, since there are so many good Japanese restaurants in shanghai)

  • Stayed August 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank CuteMinMin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lod, Israel
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 7 November 2010

hotel is actually good.but the food wasnt tasty,only coffe was fine for me,not a lot things to choose from.tv in our room never worked-i asked twice ,nothing happend.safe was strange-couldnt find the ,, on,, button,so wasnt able to use.
exchange servise at reception,but sometimes they r short of cash.so be smart-i came in the evening and i could change only 50 euro,the girl told me she ll go to bank at 10 in the morning,and we were leaving at 9,so i came again early in the morning and changed more 50 euro,ppl who came after me couldn do this already:pthe lobby is pretty,the is a ice cream shop.there are a lot of shops and restorants around,across the street.so if u can get by by noodles and eggs:p why they never have yogyrt in china hotels?and bread and even meat sometimes is sweet?

  • Stayed October 2010
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tensi78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Plaza

Property: Crown Plaza
Address: No.88 Tiancheng Road, Jianggan District, Hangzhou 310020, China
Region: China > Zhejiang > Hangzhou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Luxury Hotel in Hangzhou
#107 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crown Plaza 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Crown Plaza Hangzhou

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