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“Quaint but in nice location” 4 of 5 bubbles
Review of Xinxin Hotel

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Xinxin Hotel
Ranked #303 of 2,334 Hotels in Hangzhou
england
Level Contributor
182 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
“Quaint but in nice location”
4 of 5 bubbles Reviewed 5 July 2013

Recently stayed at the Xinxin Hotel on a weekend break from Shanghai. The hotel is in a beautiful location overlooking the West Lake. Clearly the hotel is pretty old, but the facilities seem very good with wifi in reception and all the facilities that you would expect in your room. The location if the hotel is a real plus for the lake but a drawback to go to town if you are a westerner. Taxis are difficult to get and some degree of chinese is required to make that process work. However, the hotel are as helpful as they can be. A very nice place to stay.

Room Tip: If you can get one overlooking the lake
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  • Stayed July 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank salthound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 reviews from our community

Traveller rating
    10
    27
    6
    2
    0
See reviews for
4
1
1
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
San Francisco, California
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 27 April 2013

I came here with my family -- we enjoyed our stay. The location was very beautiful and convenient. It seems dated -- like maybe once upon a time it was a fancier place, but it's clean and I enjoyed our stay.

  • Stayed June 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jennnjennjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 14 June 2012

This property is listed as the "The New Hotel West Lake" on agoda.com Avoid this hotel. It is not up to western standards. A bit moldy and dirty, it has seen better days. The best feature is it's location but you can do better at any number of other properties in the area.

Room Tip: book a different hotel as the standard room comes with only twin beds. The front desk is very unfrie...
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  • Stayed June 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Dan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 26 December 2011

The Xinxin Hotel which also seems to go by the name of the New Hotel in Hangzhou is located on the shore of West Lake. The views from the Hotel over the lake are wonderful but best from the 6th floor rooms facing the front and from the private meeting rooms on the 7th floor. Trees in front of hotel can obscure the view from the lower floors. The room was comfortable and everything worked. Please note that the Breakfast Room was not heated in December and was cold. We ate with our coats on. The buffet breakfast is plentiful but contains little if any Western food.

Room Tip: For the best views go to 6th floor.
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  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PRR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penang
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 22 November 2011

Very beautiful view of the West Lake (Xi Hu) as the hotel is directly facing the West Lake.
Room was good and nice, well enjoyed for a night.
The staff do speak basic English, which helped as both of us could speak very little Mandarin.
Buffet breakfast is more towards a typical Chinese buffet breakfast, food spread was decent and better than some of the other hotels we stayed in.
Getting a cab at night can be a bit challanging.

Room Tip: Get a room facing the West Lake (Xi Hu) to enjoy the beautiful view of the lake.
See more room tips
  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank eYeLeNe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xinxin Hotel

Property: Xinxin Hotel
Address: No.58 Beishan (North Hill) Road, Xihu District, Hangzhou 310007, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service
Hotel Style:
Ranked #303 of 2,334 Hotels in Hangzhou
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Xinxin Hotel 3.5*
Number of rooms: 140
Reservation Options:
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