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“nice hotel”

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West Lake Golden Plaza Hotel
Ranked #72 of 2,386 Hotels in Hangzhou
Mumbai (Bombay), India
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“nice hotel”
Reviewed 26 February 2011

really nice clean rooms. good shower area
good service. about 10mints cab ride from Westlake
we traveled during the Moon festival and it was highly over priced
we ended up paying around 600rmb a night. So not really worth the money
do not stay at this hotel during peak seasons, they will rip you off
otherwise recommended

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zaha84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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287 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
United States
Level Contributor
115 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 29 August 2010

This is a very large hotel located on a busy street. However, it is a 15 min. walk to the lake. This is not a tourist part of the city and the hotel is short on services, like a pool, that one would expect. The room was slightly larger than expected. There is only one large restauarnt with only so so food. Nothing is bad about this hotel but there appear to be much better places in town.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thevinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowling Green, Ohio
Level Contributor
120 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 1 July 2010

Even though this hotel is on a busy street, the walk to beautiful West Lake doesn't take long. The bedroom is a reasonable size, but the bathroom is quite small. The carpet looked worn in spots and the room needs spiffing up. However, the bed is comfortable. The A/C control is confusing and I had to ask someone from the hotel to come and explain how it works. Once it started worked, it cooled the room quickly and kept it cool.

The international breakfast buffet is pretty good and includes both noodles and eggs made to order.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank OhioRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose
1 review
Reviewed 21 December 2008

This hotel is a joke. They rip you off when you check out to catch a plane. Was charged for a higher room rate for an inferior room after changing rooms and having the room rate changed. Manager was unhelpful and unwilling to resolve this matter over 60 rmb difference citing the old booking rate which was irrelevant since I had the new reservation shown to him. This is ridiculous considering the rate paid. Will not stay here again.

It is also very far from west lake as others have stated. Nothing around the area. There are really better hotels than this so called one.

  • Stayed December 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank reefsurfah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Lake Golden Plaza Hotel

Property: West Lake Golden Plaza Hotel
Address: No.131 Jiefang Road, Shangcheng District, Hangzhou 310009, China
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #72 of 2,386 Hotels in Hangzhou
Price Range (Based on Average Rates): £
Hotel Class:4 star — West Lake Golden Plaza Hotel 4*
Number of rooms: 288
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