We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel for a business trip”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Xiaoshan Hangzhou
Ranked #54 of 2,497 Hotels in Hangzhou
Reviewed 23 January 2011

I stayed here for two weeks in January. I was very suprised at how nice the hotel is with it being my first trip to China. The staff are very pleasant and helpful. The rooms are nice and well maintained. The staff at the Circle Bar are great! I wasn't too impressed with the Chinese food on the 2nd floor but maybe i ordered the wrong things. The food in the 5th floor place is good though. There is a decent food menu in the bar too.
I would advise that you check that the location isn't a problem for you. If i was in Hangzhou on vacation then i would stay somewhere near West Lake but for business there isn't a lot wrong with this hotel at all.

  • Stayed: January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CarlRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (173)
Traveller rating
Traveller type
Time of year
Language
  • More languages

51 - 57 of 173 reviews

Reviewed 7 December 2010

The hotel is not in the city center but for the scope of my business trip was in the right position: approximately in the mid between the lake and the airport.. Don't expect to have so much from the area, a taxi is necessary to reach Hangzhou attractions or to have a wider choice of restaurants and malls.
Rooms are clean but need some refurbishment because furnitures and walls are not in so good shape.
Breakfast is adequate with a wide choice of different foods and drinks, Western and Chinese. Quality of the food appears good.
At the end, if the location is suitable for you, it might be a good choice for a short business trip.

  • Stayed: November 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sablesroses
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2010

This is the only hotel that our tour group managed to check-in for 1 night without being switched to an equivalent class property for our multi-day tour and the nicest among 3 of them - which we arrived after dark on a busy day, with dinner pre-reserved on 2/F sem-private dinner room (a taste of emperor's meals, not really - but better than average - photos taken) with average meal services.

As with all tours, it's a quick 10 minutes group check-in after handing our passports to our guide, being issued pre-assigned room keys (1 card per room only) arriving about 6 pm after dark. Front entrance & parking area well lite up with a "welcoming" feel, nice & tall interior lobby & definitely not your average HI in the U.S. - 3 stars plus rating is fine with me. Bellboys were quick to unload luggage & transfer them to our rooms quickly and we all got a chance to wash up before meeting the entire tour group for dinner.

Our extended family had 3 rooms, 2 of them triples with extra bedding already set up, which made the standard sized room a bit small but okay for 1 night stay. Old style box TV set with limited channels and no CNN/BBC access at all, practically all PRC stations from various regions & infochannel for hotel, click & turned off the STB with nothing worth watching.
Broadband access (subject to government monitoring & censor, as cautioned per TOS) via hard wire is available at extra cost, no free wi-fi but smartphone did pickup other hotspot signals in lobby area like China Mobile.

Beds are typical of modern HI standards but comforter too heavy & warm for Sept. weather in area, temperature in low 20 deg. C or 70+ deg. F range. Choices of pillows offered if needed, fresh sheets/cases & towels arranged in good sized & well-lite marbled bathroom. Floors of most hotel bathrooms in PRC tend to be wet & slippery, thus disposable slippers are always offered along with white bath robes (too small for "American" sized travelers like me to use). Closet has free mini-safe for use, nice touch for longer stays. Enough outlets (some will fit US plugs for 110/220V) & controls for various lights & lamps, plus portable alarm clock - wakeup calls are automated voice dials. Mattress are generally good for sleeping, just about right but the rollaway tend to be a little softer & not good for firm sleeper, acceptable for one night.

Two negatives, one being the damp & rusty odor in the room, especially the bathroom which also smell of urine/leaky water pipes behind the wall (no visible marks observed on the ceiling) and annoying, but since we're unpacked & rushing off to dinner, voted to stay & deal with it instead of calling for a change of room (maybe we should've done so). Second, it seemed that independent room A/C or cooling controlsf aren't really so, that it's centrally programmed to certain limits, and it never quite cool down enough for us and it actually stopped running late night, with all 3 of us waking up in sweats over the heavy comforter - room termperature no lower than 23.5 deg. C was the best we could get, no matter how we adjust it.

Otherwise, bathroom was well stocked with traveler's amenities like toothbrush, shampoo & conditioner, soap, comb & razor (help keep those carryon free of 3-1-1 items leaving home, nice) but water from stand-up shower managed to get onto floor, leaving it wet at many spots from splashing, poor construction on not leveling the floor's plumbing drains and/or caulking/design, etc. It's a serious safety hazard & accident waiting to happen with, HQ management meet to fix this - here in US, customers will sue you, been warned - ok.

Our tour group ate what's called the Emperor's dinner on the 2/F Chinese restaurants, and everything came up within 10 minutes - hot, warm & some obviously cooler than it should be. It's colorful and not impressive as we expected or led to believe, portion sized too small for 10-12 people to share, just 1 pc. per person or else not enough to go around. Fish is always served in this region, usually with a heavy sauce & as usual, lots of tiny bones & smell - I'll stick with my salmon fillet, thank you. Chilled beer & 1 bottle soda with no ice served, and no desserts at all - we're done in 30 minutes & off with our free time. Another western tourist group next to us were eating sweet & sour pork (chops ??) - but, in China, hmmmm.

We walked across the 2/F into the connecting semi-open air shopping mall with some restaurants, boutique stores & small shops, and a major department store with fairly pricey items, so only window-shopped & left quickly as the entire place isn't adequately air conditioned (fans were used at odd spots - local folks used to the warm & humid weather, not us)

We walked outside for a short while, getting late & started to shower again (Suzhou, Hongzhou & Shanghai got 200 days of annual rainfall each year, plus snow - wished we knew & brought raingear along .... take note & plan for it) headed back into the hotel lobby, pass the piano bar with live music, singing western songs & to the independent-owned sweet shops with a few young people socializing, ordered several dessets among us to sit & enjoy, and reflect on our trip's - for $3 to $ 4 per person, not a bad deal at all with many interesting & never-heard of colorful creations, recommended.

Morning unlimited breakfast buffet was included in our tour package, just need to provide hostess on 5/F with our room # for admission, initially some confusion but resolved. Decent choice of east/west items but we decided to stick with safer & cleaner choices like broiled/fried eggs vs. scrambled eggs, breakfast meats had funny taste & smell to it/not quite USDA-approved & passed on it. Decent choice of bread & sweet pastries, fruits & warm milk (skipped), juice & coffee (ok) and other Chinese items, some looked edible but others questionable as to how long they're out & within safe temperature ranges to stay fresh for consumption. Waiters were good & quick to clean & clear dirty plates but it's best to refill one's own tiny coffee cup (next time, I will bring my oversized Starbuck mug)

We checkout after breakfast & bellboys were quick to collect our bags and load them onto our waiting tour bus under the driver's watchful eyes, and our onward journey resume.

This HI will match or meet the typical HI back home in the US, overall looks & feels are equal to that of the newer HI Express, but it has 300+ rooms and full scale restaurant & cafe, so it's catered to small & large touring groups that are the backbone for these chains. This property isn't perfect at all, but average to somewhat better than others that we've stayed in as tourists all over China on a comparative value basis. Similar to other hotels with "restricted" air conditioning systems & poor vents, and damp odor & rusty smells due to weather/humidity and energy conservation measures in place, thus not a fully welcoming feel upon opening the room doors.

Perfectly fine for an overnight stay but would compare closely if you need a place for a multi-day stay on your own feel schedule or booked via a tour group with limited choices. Sometimes the guide & driver will make 2 stops as some guests opted to spend extra for a higher grade hotel, resulting in more idle time until everyone is onboard before the touring begin or come to an end.

  • Stayed: September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mking8288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2010

Air conditioning operates 9PM till 4AM only - So if you stay in the hotel during waking hours you will sweat bullets.
Same holds true for heat in the wintertime - freezing midday.
Next time I will stay at the New Century nearby - much beeter class of hotel for only a slightly higher price.

  • Stayed: June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SteveP0088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2010

We stayed with a large group (Chamber of Commerce) and was only here for 1 night. Hotel was clean, although some hall areas had a musty smell. Overall it was still clean, and the rooms were nice yet small. It's not a 5-star hotel, but if you're looking for a clean hotel with a good breakfast buffet, this place is for you. Hotel seems to be out of the way from most attractions, so be prepared to drive or take a cab to wherever you want to go. Free internet was offered, but note that is blocked many American news and networking sites like Facebook and Twitter.

  • Stayed: April 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank CDubaldi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2009

My friends and I stayed at this hotel because there was an event going on for us at another hotel nearby and this place was cheaper.

I think part of my problem with this hotel was not so much the property, but the city itself. As explained to me by many people, the hotel itself is not located in Hangzhou, but in the city of Xioshan. Therefore, number one problem, it is difficult to get a cab. Because Xioshan is located across the river from Hangzhou, many cabs do not want to cross it to take you where you are going. You can even tell the difference with Hangzhou and Xioshan cabs because they are different colors. Getting a taxi into Hangzhou was always easy - they were waiting outside, but hailing one to take you back, well most of them look at the address and say no.

Other than that - the hotel was fine. The rooms were standard size, with a more upgraded bathroom than I am used to in China. There were minimal TV channels in English, but the hotel had free stored content if you wanted to watch stuff to pass the time.

We did not dine in the restaurants because we generally prefer to dine outside hotels for atmosphere. Instead, we went to the mall right beside the hotel and found some wonderful places to eat including a hot pot restaurant with excellent staff. We did, however, order room service once and it was cheap and delivered prompty. There was also a grocery story located a block away if you wanted to purchase your own food.

Internet was available in the business centre in the hotel, though it could only be purchased in 1 hour incrementsm, which we found a bit inconvinient. Swimming pool looked nice, though we never used it.

Staff was friendly, accomodating, and English was understood to a moderate degree. Helpful and smiling, which is always appreciated.

Overall, a good value for the money but not if you want to be close to Hangzhou. The hotel is not near any of the attractions, including the West Lake, but if you can get a taxi - they are cheap. Would not recommend this hotel to my friends based solely on the fact that it is not really in Hangzhou.

  • Stayed: September 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ryjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2009

Stayed for one night on a business trip.

This is a cheap hotel, and good if you are working in/around the XiaoShan Economic Development Zone - and is about 15kms from Hangzhou itself.

The room was generally clean, the staff spoke poor english. The reception is cramped and check in was poor, though the flower arrangement in reception was lovely. Breakfast was a little disappointing - but it was cheap (for a western (branded) hotel).

it does have a nice view of the Xianshan area, so that was pleasant. Don't think this would make a good holday destination though - the location is not appropriate.

  • Stayed: October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank snaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hangzhou hotels
7.8 mi away
Holiday Inn Hangzhou City Center
7.8 mi away
Huachen International Hotel
Huachen International Hotel
#29 of 2,497 in Hangzhou
336 reviews
6 mi away
Holiday Inn Hangzhou CBD
Holiday Inn Hangzhou CBD
#61 of 2,497 in Hangzhou
119 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
New Century Grand Hotel
New Century Grand Hotel
#31 of 2,497 in Hangzhou
690 reviews
8.8 mi away
Landison Plaza Hotel
Landison Plaza Hotel
#24 of 2,497 in Hangzhou
233 reviews
10 mi away
DoubleTree by Hilton Hotel Hangzhou East
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Xiaoshan Hangzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Xiaoshan Hangzhou

Address: No.688 Shanyin Road, Xiaoshan District, Hangzhou 311023, China
Phone Number:
Region: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#8 Best Value Hotel in Hangzhou
#51 Luxury Hotel in Hangzhou
Price Range: £52 - £57 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Xiaoshan Hangzhou 4*
Number of rooms: 417
Official Description (provided by the hotel):
Xiaoshan is located at south of Qiantang River, nearby Hangzhou and Shaoxing and only 200km from Shanghai. The biggest airport of Zhejiang Province is located here as well. Xiaoshan has long history over 8000 years and Xiang Lake is called the sister of the West Lake. It has its own history. Holiday Inn Xiaoshan Hangzhou is located at central business district of Xiaoshan, High-Long Plaza, just 20 minutes drive from airport and 20 minutes from Hangzhou central business district. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Hotels.com, Expedia, TripOnline SA, Ebookers, Evoline ltd, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Holiday Inn Xiaoshan Hangzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Xiaoshan Hangzhou Hotel Hangzhou
Holiday Inn Hangzhou

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing