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“Perfect Location & Design”

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Cross Hotel Sapporo
Ranked #7 of 165 Hotels / Ryokan in Sapporo
Certificate of Excellence
Australia
Level 6 Contributor
86 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Perfect Location & Design”
Reviewed 24 November 2013

This hotel is at the top of its game in terms of design.
Short walking distance from the train station which makes it very convenient to travel around. Close to convenient store. Only few blocks to the prime area where shopping arcade is. Close to Hokkaido Clock Tower.

Good room layout. Nice bathroom with excellent water pressure.

The On-sen was a bit uncosy but good enough for a city hotel.

Only problem we experienced was the broken ice machine which had not fixed for all 3 days we stayed there.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tzazen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,197 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Tallinn, Estonia
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 November 2013

I stayed in this hotel in October 2013. I absolutely recommend to anyone. Magnificent service, great location. Rooms are super clean and you have a nice bath tub where you can relax in the evening. There's a window in the bath room overlooking the city. Breakfast was very nice. Okay it was lacking some bread, but it is such a minor detail and if you're fan of Japanese food they have plenty of that.

There are also hot baths on the last floor of the hotel where you can chill in the evening. Many places around where to go to eat. All in all - a great experience.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mirjam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 November 2013

We stayed at Cross Hotel recently for four nights, taking standard twin and single rooms. The staff at the counter understood basic English, and we had no problems with checking in and out. The concierge's English was even better - in helping us enquire with ANA about our air tickets, she perfectly understood our concerns.

The Hotel has a modern design, and three types of rooms: natural, urban and hip. We were given "urban" rooms on the same floor that were not too far apart. The rooms were on the smaller side, but not claustrophobic. They were always spotlessly clean, and I believe the sheets and towels may have been changed everyday. The bathroom amenity sets provided were lovely, and you will not need to bring anything. They give you a comb, toothbrush and toothpaste, shaving kit (with a smooth razor), and nice-smelling Ella Baché Paris shampoo, conditioner and body wash.

We were on the 7th floor, and had no issues with noise from both the street and the other rooms. In fact, I was in Sapporo for a holiday from work, and had a fantastic, rejuvenating rest there.

The Hotel's location is not too bad. We were walking everywhere - from the Sapporo train station itself to as far as Nakajima Park. It is only if you are travelling with people who are unable to walk much, that you might want to consider the JR Tower instead, which is pretty much above the Sapporo train station.

If you are taking the train from New Chitose Airport, hop off at Sapporo station, take the lift or escalator one floor down, and look at the signs for the underground walkway called Eki-Mae Dori Underground Walkway. Walk along the walkway till you reach Exit 5 (on your left). It takes only around 10 minutes. Like Kenny_Cool said, there is a lift at Exit 5 that you can take to street level. The walkway is especially useful in winter, as it is warmer than walking in the open.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dissipate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2013

Generally positive... Only negative comments I have is the air conditioning. When the weather get cold outside the A/C is switched off and only drawing the cool air from outdoor . Although portable fan r provided, it can still b warm in the room. Maybe when the weather get colder the room will b cooler.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Indiscretion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 5 Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 October 2013 via mobile

The location is good, 5 mins walk from JR Sapporo Station. 2 mins to Clock Tower, 5 mins to Old Gov' Building. The room is clean. The hotel is new and has its own design. We love the breakfast - a combination between Japanese & American styles. Overall, we'd a good time.

Stayed October 2556, travelled as a couple
Helpful?
Thank Paploen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 October 2013

As rated by many reviewers, the hotel is well located and provides very good service. But travelers first arrive can easily miss it as its signage is not outstanding. The temperature of the hot spring is a bit lower than usual.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carllam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2013

The hotel was truly value for money. Everything was very upclass yet the price was so reasonable. The hotel is near to some good eating places and shopping malls too. What's best is the comfort and the price.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wtt43267
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cross Hotel Sapporo

Property: Cross Hotel Sapporo
Address: 2-23 Kita 2 Jo Nishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#1 Family Hotel in Sapporo
#2 Romantic Hotel in Sapporo
#2 Luxury Hotel in Sapporo
#10 Business Hotel in Sapporo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cross Hotel Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Sapporo Cross Hotel

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