This hotel has by far the most comfortable beds of any on our stay in Japan.
We were lucky to get a room (one night only, transferring from the also fine Century Royal Hotel next door) as a last minute booking on Golden Week and were pleased to learn that the hotel offered an onsen (communal hot baths) on the 22nd floor. More of that in a moment.
Our 24th floor room was spacious, clean, with all the amenities one expects from a first class Japanese hotel, including free WiFi. Also, great views over Sapporo, almost a good as those from the (paid for) T38 observatory in the same building. There's a huge range of shops and restaurants on the lower floors too, including what is reputedly the best sushi bar in Sapporo (the only one we tried in that city but certainly the best sushi we've ever had, anywhere!) and a superb shabu shabu restaurant, 1, 2, 3, where we enjoyed a veritable banquet for less than the cost of an averagely mediocre meal in London.
Our only quibble is over the eagerly anticipated onsen, where the ambiguously worded info sheet in the room suggests that it is free to hotel guests on their first visit. Assuming the meaning may have been contorted in translation, we checked with the front desk beforehand and they confirmed our interpretation.
However, the management of the (independently run?) onsen disputed this and requested a charge for us both. Following a lengthy and confusing discussion (we speak little or no Japanese and they little or no English), the manager eventually had the good grace to accept that the mistake (in the wording) was entirely theirs and literally tore up our bill in front of us.
This may have the effect of prompting the hotel to amend the info sheet in future (I'm guessing they don't have a lot of Anglophone westerners attending the onsen) but if so, I would say it is still well worth the money, as the onsen (separate spas for men and women) is equipped with several hot mineral baths of various sizes and depths, a steam room and sauna, as well as showers for washing oneself before entering the bath (very important!), plus seating to take in the view from the 22nd floor.
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- Also Known As:
- Jr Hotel Nikko Sapporo