We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good hotel” 5 of 5 bubbles
Review of HOTEL MYSTAYS Sapporo Aspen

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
HOTEL MYSTAYS Sapporo Aspen
Ranked #19 of 163 Hotels / Ryokan in Sapporo
Certificate of Excellence
Singapore, Singapore
Level Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Good hotel”
5 of 5 bubbles Reviewed 10 May 2009

The hotel is on the northern side of Sapporo Station, while all the shopping and restaurants are on the southern side of the Sapporo Station. You must first exit the Sapporo Station and go in the direction of the North exit. Right on the station's door step, is a traffic light and at the next traffic light, you will see a petrol kiosk ahead and the Sapporo Aspen is left of it. If you are flying in and landing at Chitose, the rapid train will take you to the Sapporo Station for 1040 yen and 36 minutes of travelling time. If you have lots of luggage or a large travelling party, it is still a breeze as the trains are comfortable and spacious.

The check in was fast and nobody offered to assist me to the room. It was probably not a practice, but I have no complaint. The rooms are fairly large, but they have two single beds, instead of a single large bed. I am not sure, if they have other bed arrangement variations.

The toilet have manual faucets, meaning, you have to adjust two faucets to get the desired water temperature. I thought the Japanese were advanced enough to have a single handle faucet as it waste water when you try to get to the desired temperature. They use liquid soap, i.e shampoo, body soap and a rinse. On the counter, they have foam Shiseido soap, which I thought was a bit luxurious.

The toilet seat is equipped with seat warming options in addidition to the two spray options for those, who want to leave out the toilet paper option. Easy to use, clean and comfortable.

When, I was there, the self laundry on the 5th floor was under renovation. I sent all my laundry via the front desk and they return them by 6PM in the room. The cost is low and so, I don't miss the self laundry.

The hotel provide free two hour laptop loanon a daily basis. It is an Epson laptop and evidently, they did not install the English language option. After some interaction, the hotel staff did installed them from the OS CD. The option is a paid internet access at the lobby, i.e. for 100 yen per 10 minute. This same cost is also availabe at Sapporo Station's tourist information area.

There is a restaurant on the 2nd floor and it cost 1400 yen per person for breakfast. It is buffet style and with a Japanese orientation. The spread is wide and I am sure you will enjoy the breakfast or other meals of the day. On the ground floor is a gift shop.

You may read newspaper at the lobby or buy them, if you want to bring it up to your room. The hotel also provide umbrella, if you meet with incline weather.

The lobby staff speaks English to a manageable extend. Along the way, there is one that also speak Mandarin. I am sure, other languages are available. Overall, great staff and helpful. Get them to call places that you want to visit, especially off track places like Hotel Neuschloss which is some 10 minutes off Otaru and has a shuttle service. BTW, I went to that hotel for spa that comes with an ocean view and a great meal package. I also like the hotel staff, when one morning, one of the staff literally ran after us to pass information on the place that we wanted to visit.

Somehow or rather, the hotel is a good source of recomendation for shopping and places of interest. They will use the laptop to find out exactly, what you want. Do note that they have all sorts of discount coupon for meals. One of them is a 10% discount on crabs, which is quite useful, when the meal cost in excess of 10K yen for two. BTW, this restaurant is a 10 minute walk from the hotel. A note written followed by a reservation to the Gengzhis Khan Mongol grill that is on the next street allows us unlimited ramen at the restuarant.

The room cleaning lady that I saw was rather old and do tip her for two reasons. One is her age and the other is the great job done. Although the location of the hotel, is on the quieter side of Sapporo Station, the spacious room and other mentioned factors makes it up. After all, it is a three minutes walk away. The check out was also a breeze. Overall, good hotel in a quiet environment and great staff.

  • Stayed April 2009
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank tengkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

530 reviews from our community

Traveller rating
    202
    254
    62
    6
    6
See reviews for
193
72
83
102
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 April 2009

Fantastic location, courteous staff, clean & spacious room, adequate amenities, totally value for money!

  • Stayed April 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CloudTrout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 17 April 2009

I read here first about the Sapporo Aspen Hotel and booked for Sapporo visit near Easter. I was basically just looking for a place to stay with a roof. Upon arrival we were very positively surprised:

1. This place really looks like a high class hotel, with a large lobby
2. The rooms are spotless clean and much larger then other places in Japan
3. Just a 2 Minute walk with lots of luggage from the Sapporo JR station (North Exit)

Staff was also very helpful with our questions.

Therefore I give hotel full marks. I like to add the Sapporo is not Tokyo and I saw a few good looking hotels. Still the Aspen has a really convenient location.

I would stay there again any time!

  • Stayed April 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jensimann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 April 2009

I read from tripadvisor and booked Sapporo Aspen Hotel for my recent trip to Sapporo. Indeed this hotel is just a 3 mins walk to the JR station. Very good choice if you are planning to go the New Chitose Airport on your own. Just wheel your luggage there. Not sure if becos its currently the non peak season for tourist but the price is indeed value for money for a hotel that sits in the heart of the city. The staff are attentive and their level of service is commendable. We deposited our lugguages with them in the morning before the check-in hours and went ahead to explore the city. Finally we came back to do check-in in the afternoon and when we got our room keys, we were told our lugguages were already in the room. I will stay with Sapporo Aspen Hotel again if i ever return to Sapporo.

  • Stayed April 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Milochia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 January 2009

We stayed here for 6 nights in December 2008.
What an excellent hotel. Clean, no-frills but excellent all round. Service was good. We found the coin operated washer and dryer useful as it saved us the trouble of hand-washing our clothes. Costs just 100 yen to wash and 100 yen to dry (per 30 minutes). The internet connection was reliable and fast. The bathroom spotlessly clean and well-maintained. Location was excellent as it is just a short walk from the JR Railway Station.

  • Liked — Coin Dryer
  • Disliked — Nothing
  • Stayed December 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank LennieC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 10 January 2009

We stayed here for one night before heading to Niseko for skiing/snowboarding. It was inexpensive and my boyfriend feared it would be terrible, but in fact it was similar to our experiences at business hotels in Tokyo -- for a third of the price, and with free Internet!

The rooms are compact, not fancy, but perfectly fine. Typical of a Japanese business hotel. Can walk here in a few minutes from Sapporo station. Easy transit to/from the airport. Easy to walk around downtown Sapporo from here. Staff were friendly and helpful. I would stay here again.

  • Liked — Location, price, free Internet
  • Disliked — Small and basic room
  • Stayed December 2007, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank wrongwaysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 10 December 2008

We booked two triple rooms at the Sapporo Aspen hotel for our party of 2 adults and 4 teenages for 6nights.
On the hotel website, it did mention that they will provide bigger twin rooms and add an additional rowaway bed for triple use but when we checked in, the clerk said that it was the normal sized twin rooms we were getting.
For twin sharing, it is a good size with ample space to move around but with the additional bed, we had to push the little table and two armchairs right up against the wall to create space.
It was a little cramped but we soon got used to it.
All in all, we found the room cosy with a good sized bathroom quite unlike the airplane sized bathrooms you find in some hotels in Japan.
Water pressure was very strong and ample supply of hot water.
They also provide shampoo,conditioner, foam bath, facial wash and shavers plus toohbrush and toothpaste. They even provide a hairbrush. You don't even need to pack toiletries if you are staying at this hotel.
There is a coin operated laundry on the 5th floor with 3washers and 3dryers. 100yen per load and a dispensing machine that dispenses soap powder at 50yen per sachet.
Vending machines on every even floor and in the lobby.
Internet access via Lan cable is complimentary in the room if you have your own laptop or you can choose to use the computers in the lobby if you don't have your own computer.
I think its 100yen for 10minutes usage There is a Takkubin counter in the lobby as well and we use their service to send two bags to our hotel in Tokyo.Very reliable and fast. Allow two days for delivary.
Hotel security is good and you need to leave the keys at the reception when you go out for the day. You need to show a card when you return to get back your room keys. The card is issued to you when you check in.
We booked the rooms on the hotel website and the hotel didn't ask for our credit card or any cash payment until we checked out which we found surprising.
It is a good hotel, quiet and pleasant and near the train station which is really useful. The yakitori joint across the hotel is worth trying. Very good yakitori. Go early just before dinner as there are often very long queue snacking out onto the pavement. They open at 4pm till late at night.
I would consider staying at the Sapporo Aspen hotel again.

  • Liked — Proximity to the train station
  • Disliked — Nothing
  • Stayed November 2008, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank YKim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sapporo hotels
Sapporo Station
HOTEL MYSTAYS Sapporo Station
Nishi Juitchome Station
Sapporo Grand Hotel
Sapporo Grand Hotel
#12 of 163 in Sapporo
4.0 of 5 bubbles 1,407 reviews
Show Prices
Show Prices
Show Prices
Mercure Hotel Sapporo
#4 of 163 in Sapporo
4.5 of 5 bubbles 1,090 reviews
Jouzankei Onsen
JR Tower Hotel Nikko Sapporo
Cross Hotel Sapporo
#5 of 163 in Sapporo
4.5 of 5 bubbles 1,150 reviews
Show Prices
Show Prices
Show Prices

Been to HOTEL MYSTAYS Sapporo Aspen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about HOTEL MYSTAYS Sapporo Aspen

Property: HOTEL MYSTAYS Sapporo Aspen
Address: 4-5 Kita 8 Jo Nishi, Kita-ku, Sapporo 060-0808, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station , Kita Juni Jo Station
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #19 of 163 Hotels / Ryokan in Sapporo
Price Range (Based on Average Rates): £
Hotel Class:3 star — HOTEL MYSTAYS Sapporo Aspen 3*
Number of rooms: 302
Official Description (provided by the hotel):
HOTEL MYSTAYS Sapporo Aspen is a rare gem and a soothing retreat away from the hustle of travel or business. You will find the hotel but a couple of minutes from Sapporo JR station, making it your most convenient stay in the city. All our rooms are lovingly decorated with tapestry and Shimafukuro (owl) carvings, they also offer plenty of space, accommodating the needs of single travelers and families alike. Our restaurants also feature some of the best tables in the city and a much acclaimed breakfast buffet serving your Japanese and Western favorites, all made with love from fresh and Hokkaido produced ingredients. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, MYSTAYS HOTEL MANAGEMENT Co., Ltd., Rakuten, Booking.com, Ctrip TA, JAPANiCAN, Travel Republic (UK) and Agoda so you can book your HOTEL MYSTAYS Sapporo Aspen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing