The hotel is on the northern side of Sapporo Station, while all the shopping and restaurants are on the southern side of the Sapporo Station. You must first exit the Sapporo Station and go in the direction of the North exit. Right on the station's door step, is a traffic light and at the next traffic light, you will see a petrol kiosk ahead and the Sapporo Aspen is left of it. If you are flying in and landing at Chitose, the rapid train will take you to the Sapporo Station for 1040 yen and 36 minutes of travelling time. If you have lots of luggage or a large travelling party, it is still a breeze as the trains are comfortable and spacious.
The check in was fast and nobody offered to assist me to the room. It was probably not a practice, but I have no complaint. The rooms are fairly large, but they have two single beds, instead of a single large bed. I am not sure, if they have other bed arrangement variations.
The toilet have manual faucets, meaning, you have to adjust two faucets to get the desired water temperature. I thought the Japanese were advanced enough to have a single handle faucet as it waste water when you try to get to the desired temperature. They use liquid soap, i.e shampoo, body soap and a rinse. On the counter, they have foam Shiseido soap, which I thought was a bit luxurious.
The toilet seat is equipped with seat warming options in addidition to the two spray options for those, who want to leave out the toilet paper option. Easy to use, clean and comfortable.
When, I was there, the self laundry on the 5th floor was under renovation. I sent all my laundry via the front desk and they return them by 6PM in the room. The cost is low and so, I don't miss the self laundry.
The hotel provide free two hour laptop loanon a daily basis. It is an Epson laptop and evidently, they did not install the English language option. After some interaction, the hotel staff did installed them from the OS CD. The option is a paid internet access at the lobby, i.e. for 100 yen per 10 minute. This same cost is also availabe at Sapporo Station's tourist information area.
There is a restaurant on the 2nd floor and it cost 1400 yen per person for breakfast. It is buffet style and with a Japanese orientation. The spread is wide and I am sure you will enjoy the breakfast or other meals of the day. On the ground floor is a gift shop.
You may read newspaper at the lobby or buy them, if you want to bring it up to your room. The hotel also provide umbrella, if you meet with incline weather.
The lobby staff speaks English to a manageable extend. Along the way, there is one that also speak Mandarin. I am sure, other languages are available. Overall, great staff and helpful. Get them to call places that you want to visit, especially off track places like Hotel Neuschloss which is some 10 minutes off Otaru and has a shuttle service. BTW, I went to that hotel for spa that comes with an ocean view and a great meal package. I also like the hotel staff, when one morning, one of the staff literally ran after us to pass information on the place that we wanted to visit.
Somehow or rather, the hotel is a good source of recomendation for shopping and places of interest. They will use the laptop to find out exactly, what you want. Do note that they have all sorts of discount coupon for meals. One of them is a 10% discount on crabs, which is quite useful, when the meal cost in excess of 10K yen for two. BTW, this restaurant is a 10 minute walk from the hotel. A note written followed by a reservation to the Gengzhis Khan Mongol grill that is on the next street allows us unlimited ramen at the restuarant.
The room cleaning lady that I saw was rather old and do tip her for two reasons. One is her age and the other is the great job done. Although the location of the hotel, is on the quieter side of Sapporo Station, the spacious room and other mentioned factors makes it up. After all, it is a three minutes walk away. The check out was also a breeze. Overall, good hotel in a quiet environment and great staff.
- Official Description (provided by the hotel):
- HOTEL MYSTAYS Sapporo Aspen is a rare gem and a soothing retreat away from the hustle of travel or business. You will find the hotel but a couple of minutes from Sapporo JR station, making it your most convenient stay in the city. All our rooms are lovingly decorated with tapestry and Shimafukuro (owl) carvings, they also offer plenty of space, accommodating the needs of single travelers and families alike. Our restaurants also feature some of the best tables in the city and a much acclaimed breakfast buffet serving your Japanese and Western favorites, all made with love from fresh and Hokkaido produced ingredients. ... more less
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